SaferWholeSale.com review: Took my money and never returned it. 58

thanks, looked crooked to me, everything on one day sale. then the next week on one day sale

they got me my scooter on time worked great for me and my brother who is using it to this day that was over a year ago

Tis is to the single mom on disability who got scammed...I am so sorry this has happened to you! This is a late answer to your prob. But hopefully it can help out others as well. may I suggest to u:
CONTACT YOUR CREDIT CARD CO AND TELL THEM ALL-GIV DOCS
they will investagate it and may do a CHARGE REFERSAL...
and or SEND A LETTER TO CONSUMER AFFAIRS IN YOUR STATE. they will ask for doc, proof, story etc...and send the co a letter to respond to them within 7 days ie their side of story and how they plan to resolve issue.
That should help u alot...I know because I had an issue myself with another co ...after 3 mths my cc bank did me a Reffersal charge. They saw how much trouble I was having ...and Consumer affairs is VERY Helpfull as well. all so if need be...ATTORNEY GENERAL OFFICE.
forget BBB...in my view not much good at all. Hope this help. from another helpfull USA Citizen :=)

Bought a tankless water heater. Received it and payed a plumber to install it.
Heater does not work and they refuse to refund my money. They keep saying they will fix it. No hot water for 3 weeks. Never do business with them again

I know I will Not use ...so called...saferwholesaler! I have a url site and emailed them over 4 times asking for their address so I can find out aprox freight charges...fob...THEY NEVER RESPONDED TO ANY OF THEM!
I even spoke with Sales online service..ie chat...Ha! they simple repeated...email Sales and they will answer...asked them directly for their location and was repeated same reply...why the heck is it a secret anyway? IF they were legit what have they to Hide? I rec DO NOT use them!
PS if you google their co name-scam...omg U will surly get a Big Eye full about them there...scam artists indeed...contact your Consumer affairs if u have probls...they Will Help U...asap! good luck all.
from marilyn sheffield...hilo hawaii.

Single Mom,
If we were out of stock on any product that you ordered, a refund would have been issued. If for any reason you did not receive your refund check, you would just need to give us a call or email in to [protected] or customerservice@saferwholesale.com. Let us know your name and/or order number and we will be happy to check into the situation for you. If you really never received your refund for any reason, we would be happy to issue it to you immediately.

Frank Hunter,
While I am not able to locate any account under your name, we would be more than happy to work with you to resolve any product issues that you might be having. Our parts and warranty department is open Monday through Friday for this very reason. We are always here to help and are NOT scam artists. We have been in business for a very long time because we DO help our customers, following the terms of purchase that we have available for easy viewing on our website, saferwholesale.com. Please just give us a call and we will make sure that you have your product working for you!

Thank you,
Saferwholesale.com

Wow! I almost made a big ticket purchase tonight from safewholesalers... Sorry for all you folks nightmares with these people, thanks so much for posting. You may have just saved me from being screwed! You also kept them from makeing a few grand today! :-)

When you purchase from safewholesalers, READ the fine print they have buried at there website. They won't let you return nothing. They buy from drop shippers.
When the item is defective, you have to deal with the droppshippers.
I am still stuck with a tankless waterheater that doesn't work.

people, i purchased a moped from safer wholesale, so far, my money is still in their account, thanx for that. idealt with safer whole sale through a debitcard, more chances are, i am ok with buying anything from saferwholesale. sometimes people get panic on making deals with buissnesses, and they just give up easily. by the way, i am dealing with conner, and hopefully everything goes as smooth as motor oil.

With a complaint rate at less than 1% of our sales volume, we are positive that we are a great company and doing a good job for our customers! Also, if there are any customers out there with unresolved complaints, please just contact us directly and we will be happy to resolve the situation in a fair manner, within the terms of your purchase!

frankhunter23, while we do not accept returns, we do always ensure that our customers have working products. We do this by working with the customer and the manufacturer to ensure that any problems are addressed as quickly as possible. Please just let our warranty department know that your product is not working yet, and they will be happy to help you correct the issue!

Philly, we appreciate your comments, and are sure that you will have a smooth transaction.

TERRIBLE COMPANY! DO NOT DO BUSINESS WITH THIS COMPANY! I placed an order for a moped with this company (Saferwholesale.com) in early 2011 and they failed to tell me that the particular moped ordered WOULD be illegal to operate in my state of California. After trying to cancel my order by emailing, calling, and computer assistance failed, I notified my bank and the BBB. Saferwholesale basically took my money for a bike that I would not be able to use once I received it; moreover, they refused to reimburse my total charges when I tried to cancel the next day. This company has no license to sell any bike or moped in the state of California! This company has been disguising themselves by changing their names and webite once lawsuits and BBB complaints have been filed against them. DO NOT believe their responses on here! They tell you to contact them but when you do, they never answer or reply to your emails or phone calls; and they'll definately give you the run-around! Lastly, my bank is going after saferwholesale for my money!

i got a scooter 3-17-11 here it is 5-2-11 no mso papers.and i cant ride it.this is not good at all.saferwholesales.what do i tell people that want to buy one?

I purchased a scooter on [protected] only to find out that the one I purchased they can no longer get so they told me to choose a different one which I did but every one I was interested in was also out of stock. When I finally found one that they had in stock it was defiantly not anything close to what I had originally wanted. I received it 4 days later than their 10-15 shipping days which I was okay with since I had to choose a different one. when I received it it was in a box with a steal frame around it which took 3 hours to remove. Then the hood was scratched by the steal frame. (Not Happy). O so we get it almost put together to never find the directions. a battery and bolts for the mirrors. There are also 2 dents in right fender ( didn't complain about). O so I contact them it takes 2 days for an email response so I barrow a battery from my neighbor who also has a moped simular to mine and now it wont start. Because it is Saturday I have to wait till Monday to get a response from them about it not starting. I have had it a week and still can not use the moped. I am loosing my patience with this company on not seeming to feel that it is important enough to have someone in their office on a Saturday to answer questions and not just to tell you to email customer service which I did again. I am not convinced that this company is bad but they really need some help on the customer service end. Kristy

This company should not sell any of their products. The "Go Kart" I purchased was $699 and $40 for shipping on 5/21/2011. My grand total was $739.00. I received a call two days later from Cory telling me there will be an additional $240 shipping charge and to confirm my order. I wanted to cancel my order and would be charged 30 % of the total cost. The company's business practice is unethical and ready to screw you for every buck. I should have bought from another company--saved me the hassell and money. Think twice before buy from safer whole sale--piece of ### company.

i was going to buy from these guys too im glad i didnt that i checked them out frist you all should call direct commerce in your state and they will take care of it they can take there lisens if they dont comply and they will everone dont really know this i didnt at one time i thought to call the bbb and they do help also but if you really need to get it done right call the d.c!

I am in the process of dealing with Safer Wholesale also. Ordered a "scooter" with them in early May. Received a completely different scooter then what I ordered. The engine size being 4 HP vs 6 HP-total problem. The one I ordered went up to 45 mph, the one delivered 25 mph. The color is baby blue which doesn't even exist on their website. When I saw the scooter after it took my husband over an hour to remove all the packaging (nicks & scratched on scooter) I recognized it right away as I had been shopping around online for sometime. The one that I received was priced $185 cheaper on at least 3 other sites. As this is not what I ordered I am hoping to return it. I have been working with Jay who seems reasonable enough but they are trying to get me to keep the scooter and give me some compensation back and then have me order something else "free". The problem is I don't even really want the scooter they sent. It's not what I ordered and it won't accomplish our needs as the engine is too small to use in our area, I am hoping to come to some mutual agreement. I would prefer to get my money back and move on but now I'm afraid I will never get any money back after reading the comments.

I ordered a moped on the 21st of last month and I am wishing that I get my product soon. I ordered as a gift for my husband and I have not received any email telling me when its going to be delivered. When I call everyone seems very nice, but all of these reviews I just read has me sort of skeptical. I am really skeptical now because they wanted me to use an electronic check and I did. Hopefully everything turns out fine.
Terria Smith

Do NOT BUY ANYTHING FROM THIS COMPANY! I ordered 2 scooters from "safer" wholesale on April 15, 2011. The scooters were delivered on April 27, 2011. The salesman Charlie (Chuck) told me that the certificates of origin were at the company offices in Illinois and Chuck told me specifically that once I received the scooters, I needed to email customer service and request the certificates and they should be in my mailbox (Florida address) in 2 to 3 days. On [protected], the day after the scooters were delivered, I emailed customer service and requested the certificates of origin. I got a reply from Allie in customer service who said, "I have requested that paperwork from the manufacturer for you. As soon as I receive it in from them I will get it processed and mailed out to you immediately. Typically this whole process does not take longer than 2-3 weeks at the very most." After 3 weeks of waiting, I called customer service and was told by yet another rep that this process can take FOUR weeks. Then after a full MONTH of waiting, I emailed Allie in customer service and DEMANDED to know where my certificates were. I got a reply from Brittney in customer service which said "I received your paperwork in from the manufacturer on May 24th. I processed it and mailed it out to you on that same day. You should be receiving your paperwork shortly". On June 6th 2011 my patience ran out. I emailed Brittney back and DEMANDED to be contacted by somebody with authority or I would report this to my local attorney general, I was immediately called by GINA, who stated that she would reprimand those who lied and mislead me. Gina PROMISED to start the process all over and request new certificates of origin from the manufacturer and promised to overnight the documents to me. Gina also said that she would keep me posted as to what "solutions" were reached. It has been 3 days and NO WORD FROM GINA. Obviously it is GINA'S JOB to BS and "pacify" customers who are being SCAMMED. It has now been OVER 6 WEEKS since the units were delivered and my scooters are GATHERING DUST and USELESS TO ME because I cannot register them without the CERTIFICATES OF ORIGIN. ALSO, BOTH scooters have electrical problems with the lights and one has engine problems and requires so many restarts that the starter and battery are failing prematurely. Can you say INFERIOR PRODUCTS? So far, I have been LIED TO by CHARLIE (Chuck) the sales rep, I was then LIED TO by ALLIE in customer service, then LIED TO by BRITTNEY in customer service, now I'm being PACIFIED by GINA. I know full well that this company has NO INTENTION of resolving this matter in a timely manner IF AT ALL (I believe the latter), but they certainly TOOK MY MONEY in a hurry. My mistake was NOT RESEARCHING SAFER WHOLESALE on /link removed/ or on consumer complaint sites such as this one. I REPEAT... DO NOT ORDER FROM THIS COMPANY. It is *AMAZING* that this company is allowed to continue RIPPING CONSUMERS OFF after YEARS of complaints such as this and others posted here, as well as those posted on /link removed/ I see that saferwholesale.com has their spies responding to these complaints and FURTHER deceiving those who have been wronged by their employer. To those, I ask this question: "HOW DOES IT FEEL, DEEP DOWN IN YOUR HEART OF HEARTS KNOWING YOU ARE AIDING AND ABETTING A BLATANTLY CRIMINAL COMPANY like safer wholesale? Hey, it's a paycheck RIGHT?. People, don't believe the posts from this company's representatives stating that safer wholesale, Great sports inc. will work to resolve these issues, they do NOT. This company is NOT a "great sport" nor is there anything "safer" about dealing with them. PAY MORE and BUY DIRECT FROM A DEALER even if it means driving a few hundred miles. At least you will have direct access to a company that WILL work with you or refund 100% of your money should the product be defective or unsatisfactory.

Please visit my facebook profile "saferwholesale.com ripoff" and please post a comment and click "like".

I should have researched this company first. I finally received the scooter I ordered about a month and a half ago but guess what no paperwork. I thought it would be the perfect birthday gift but he cant even ride it. I am very unsatisfied.

Based on all these complaints, if I were a company executive of Saferwholesale I would ask myself one question, how can we stay in business without a lawsuit? If what these people say is true, and I am currently waiting on a Moped from them, when will the slippery slope of poor service and quality cause a major class action litigation?

I made a purchase on 4/21/11 for a go-kart. The one that I paid for was not in stock after they already debited my account for it. They sent me a different one with the promise of a $400.00 refund. It is now almost September and still no refund. WHAT A RIP OFF.

These hotlines and complaints to the Better Business Bureau are great to vent but if you go to the State Attorney General of Illinois, you can file a simple consumer complaint form. Use Great Sports, Inc aka Gobeltrailor, Inc and (un)saferwholesale, this should get attention if all make complaints. Bill

So i've been researching saferwholesale.com extensively and kept seeing websites like these that expose their fraudulent practices and im quite proud that i have. When i 1st came across their site i saw my dream moped ( The Blue Maui Dreamer 49cc ) on sale for only $589.00, the original price was supposedly 1600+ and claimed that i was saving over 1200 dollars. It also claimed that this was a one day sale price only and i became skeptical of it and thought hmmmm maybe i should hurry up and buy this but then my logic savvy kicked in and i began researching if saferwholesale.com was legit and sure enough it was absolute ###. So i came back to the site a day later and wouldn't you know the same scooter is on sale for * ONE DAY ONLY * sale price, and i came back the following day just to be certain and you bet your ### it was on sale again for a ONE DAY ONLY SALE PRICE OF 589.95 *WOW* So i called the company anyway just to see what they would say asking them if i had still had time to buy this item ( referencing the one day only sale price ) and they said yes. So i said to the rep. acting as if i was someone interested in buying this product after he asked for my CC# ( yes its 3475 6578------ You people are fraudulent scamming sons of ### and you wont be getting my ###in money good day!) and HUNG UP.

I was going to order a Sleeper Sofa from Safer Wholsale, but now I am reconsidering doing so. I am beginning to think that as far as buying online is concerned, one should stick with reputable stores, known by most to offer good service, knowledgeable and courteous staff and quality merchandise, like Macys, Walmart, Target, etc... And, I think I'll go into a store for my Sleeper Sofa.
Michelle B. in Boston

I was about to order a Sleeper Sofa from Safer Wholsale, but now I am reconsidering doing so. I think when it comes to ordering online; I will stick to reputable companies known by most to offer good service, knowledgable and courteous staff, and quality merchandise, like: Macys, Target, Walmart, etc...And, I think I'll check out a local store for my sleeper. To the Woman on disability: I'm sorry about what happened to you. I too am on disability. Fortunately, I live with a Nurse who makes decent money, or i would be up the creek! Call the Better Business Bureau, and threaten them with the Attorney general's Office, and even a Lawyer, as a last result. Everyone is afraid of lawyers. And, as for me; I'm trotting on down to Jordan's Furniture...

Yes...the Attorney General's Office is the way to go. I onced worked as a Home health Aide. My Client and I Parted Unamicably. He wasen't going to pay me my last check. So I called the AGO, and; they actually have a department for HHA complaints. I left a note on my client's door telling him I was going to do this(and, his wife works for Lawyers, ) and I received my check the next Friday. The Better Business Bureau will mark the complaint down but; they won't actively pursue the Company.

I think the way go is a class action complaint to the Attonery General of Illinois about the total disregard of consumer rigths. File a complaint for Thief by Deception under Penal Law 540.19 a class D felony. I think the numbers are right but can look it up on line under Thief by Deception. No just one complaint but anyone who has a complaint with get together and file together. This company UNSAFER WHOLESALES tells you what want to hear and does nothing but screw you on products, delivery, and most important price.
Please respond to this because I know how to get them. Enough response to this, I will start will give all the UNSAFER'S my email and phone number and let us get them. Bill

On scooters call the supplier at Kandi USA [protected] they seem to understand what is going on with unsafewholesale AKA Great Sports and they helped me. Save ALL emails to safewholesales to document for they run their mouths. Email constantly to get more information. Then send ALL your emails from safewholes to sales@kandiusa.com attn: GM of sales with your complaint and cc to saferwholsales.com. Look up online Zhejiang Kandgi Vehicles Co., LTD that is the manufacture of All Kandi products. Same as with Kandi USA make your complaint with all emails from safewholesales cc saferwholesale.com. Call constantly, record all phone calls, and type them into a transcipt. You then will have documentation of all the deception, BS, and especially the LIES. Me! I was told the scooter will be shipped this week but with first, it was the wrong scooter ( my fault, really), the second was 2010(my fault didn't ask).
Explaination no 2011 scooters in the USA and I got them because I had talked Kandi USA who told me that they had no 2010 scooters.
I am not done because it is my time to get them. UNSAFER

We are dealing with the same issue in colorado. Bought a bike earlier this year, and the thing is it has all the street legal parts But the vin number they couldnt find so we had to request a new one. too find out all this time later that this bike is NOT STREET LEGAL in colorado and it states on their website that this is STREET LEGAL and the salesman even told us it was thats why we bought it. Not my Fault i have no idea what the vin number is or what the Epa sticker says untill you buy the bike. They said they would refund it now but now basically told us to go screw ourselfs. It's okay we are haveing somebody looking at this for us right now.

I finally recieved my scooter. Charged the battery and filled it with gas. Scooter didn't start and the gas leaked all over the driveway.
Update 9/10 from Unsafer

I am going to open the spa and looking for some equipment from safer wholesale, take a look some complaint from customer is it really Scam company? please give some advise.

Julie

i recently bought a scooter from safer the guy on phone told me 10 to 15 days its now going on 20 days and i cant seem to get a straight answer, Now I'm reading these complaints and I'm getting real nervous.I like to believe in the best, the type of scooter i ordered safer is the only one that carried it so i went with them, So far everyone i talked with was nice and seemed to kind of give me a answer but told me to leave my number and they would get back to me.i leave them emails they sent me coupons to buy more stuff, i still did not receive my scooter .i hope I'm just jumping the gun, safer told me i would hear from them tomorrow, so ill give them the benefit and if i don't post back on this than safer is just some times late and not that bad of a company, keeping fingers crossed.i really hope i get an answer tomorrow if not i was told i could do a charge back threw credit card company i used, and that means I'm not charged for the scooter i get a full return of money i was going to give them and their is nothing they can get from me as far as money that's why its better to pay with credit card rather than check or other methods, people pray for me that i get my unit from safer I'm a hard working good American person that tries to see and believe the best in everyone and everything,

I buy stuff from amazon all the time, fine what and the name and search amazon they will probably have it.
I have never had a bad time with amazon. Once I had problem with receiving the product and blamed Amazon.
Guess what it was the Gov run Post office. I have Medications go to a Po Box, so the kids wont steal my meds and dope it up.
No Box on the street, so they wouldn't deliver my stuff.
To fix the problem I put us a picture of a mail box on a Pole, and since then my mail comes to a my PO Box now and ever thing works now.
That's our Gov, funny to me many people want it bigger, boy what world do they live in.

liars

They lie add hundreds more than the product is listed as. Poor quality, Be careful not ca legal most mopeds scooters. No layaway as they advertise. they keep your money if you can not pay it. They will say anything to get a sale. STAY AWAY

I am commenting today as a very satisfied customer of Safer Wholesale. I recently purchased a motor scooter from them and am thoroughly impressed with both the quality and professionalism of this company. I must admit that I was very skeptical of this companies reputation at first, due to the volume of negative feedback about Safer Wholesale that was left on various different feedback sites. Do not, and I repeat, do not be swayed by this feedback! A lot of the reviews were left by individuals who do not appreciate the nature of “Wholesale” entities. They sometimes act as middlemen who make arrangements with various other retailers to provide you with a deeply discounted price on items that could cost you almost double elsewhere. I will qualify my opinion by relating my own experience with this company. When I ordered my scooter, I was informed that I would receive it within 10 - 15 business days. I received it on 7/19/2012, which is Nine business days after placing the order! I emailed my request for the Certificate of Origin/Title on 7/20/2012 and received it today, 07/23/2012. My sincerest thanks to Veronica for her speedy response. The delivery company that they used (R&L Carriers) delivered it undamaged, except for a small dent on the chrome accent located on the muffler, and were very professional in arranging a convenient time for delivery. Kudos to you guys. You did great! I will be sure to recommend Safer Wholesale to all my friends and associates who might be in the market for a great deal on a name brand scooter. So, to anyone taking the time to read this review, do yourself a favor, when shopping for a moped/scooter, give these guys a ring! Believe me, you won’t be sorry. P>S. I wish more satisfied customers would leave feedback. This helps a prospective customer, like I was, weed through all the negative comments out there with better peace of mind! Keep up the good work Safer Wholesale. I’ll be back!

I purchased a Dynamic 1500 Infrared Space Heater on a 24 hour sale from these clowns thinking that they were a reputable co. Purchased Dec. 13, 2011. Received it as a Christmas gift for my daughter and family. It worked ok for a few months about (6) to be exact and died. I had an electrician check it out and he said it would cost more to fix then it was worth. So I lost $218.00 and they lost a badly needed heater. My paperwork accompanying the heater had no return information of any kind. I decided to check them out on-line and I found they are a scam and dishonest. Could not return item or get a refund. I decided to write this comment to warn others and maybe somehow get a refund.,

Ok, I am hearing a lot of "Thank you's, I am glad I didn't buy from this or that company". Ok so who are we supposed to buy from that is reputable, honest, trustworthy and caring. Somebody please speak up!