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4.3 27 Reviews 344 Complaints
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Scribd Complaints 344

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7:43 am EDT

Scribd Scribd has become a joke!

I'm officially done with Scribd. I really loved it and used it for about a year, but then they placed all those crazy limits and lost lots of customers. And I am one of them. Their new rules and platform are ridiculous! I had bought a subscription based on unlimited books and now I can get only 3 books per month! So basically I wasted my money on nothing. Sorry, Scribd, but I'm leaving.

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DawnR313
US
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Jun 03, 2019 4:22 pm EDT
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Everyone that is unhappy with Scribd and feels they have done wrong by us, we need to get together and file a class action suite.

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2:42 am EDT

Scribd New platform is terrible!

I started using Scribd in 2015 and was very satisfied. I signed up, paid some money and was able to read unlimited books! I spent weeks reading books on Scribd and was very happy. But then they decided to make some changes and set up a new platform. And starting from 2016 that terrible monthly limit on books appeared. Then I decided to cancel my subscription and found out that after you cancel your account it is impossible to read the books you paid for! Don't use this service. Scribd was really great in the past, but once the new platform was set up it turned into a real nightmare.

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8:03 am EST

Scribd Months of unwanted billing!

Don't do business with Scribd! I used to love this site in the past and bought many books there, prices were low and customer service was always helpful. But Scribd has moved away from subscription and now you have to pay for each book separately. If I have to pay for each book, it's not really a subscription in my opinion. So I cancelled my account several months ago
and just found out that they have continued charging me for their service! I went to their site and tried to find a phone number, but it appears that they don't have one. And their reps simply do not respond to emails! I'm very disappointed. I contacted my bank and I hope they'll return my money back.

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Zac Cui
US
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Dec 12, 2022 11:50 pm EST

Scribd has mischarged subscription fees on my credit card for one year which I just found out. I'm sure that I'm not in a subscription plan with Scribd aftering check my account information several times

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Gillian Gallagher
US
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Oct 30, 2022 9:58 pm EDT

Once again you have taken a monthly fee from me despite the fact I cancelled my subscription two months ago. I sufferfrom extremely poor mental health and find this making me very anxious. I exist on a small amount every month disability benefit from the UK dwp and cannot afford to have my money taken from me in this way.

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041891
Yonkers, US
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Oct 30, 2022 1:27 am EDT

I deleted my subscription to Scrib Inc. and my card information and recently i got billed for 11.99 on 10-22-2022. I would like a refund please. This is a scam and it is not appeciated.

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AmendaLee
US
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Oct 23, 2022 10:38 pm EDT

I'm complaining in regard to unauthorized credit card charges for 12months+. Scribd has been charging $8.99 a month on my credit card without my consent for more than 12 months. I'm requesting a full refund and cancellation. You can reach me at mandi.lee.md@gmail.com

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Bella Rose01
US
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Oct 23, 2022 12:29 pm EDT

I have never signed up to this service. But yet I have been getting transactions every month. I have made numerous attempts to contact you with no response! I’m honestly at my wits end. I’ve cancelled my card and yet transactions have started again!

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Kevin Fulton
Inverness, GB
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Oct 16, 2022 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have just noticed a transaction on my account by yourselves and I’ve never signed up to you ever. Can you look into this, this is fraud

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Chris Mather
Nottingham, GB
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Sep 10, 2022 1:12 pm EDT

I am getting charged for £10.99 per month for the subscription I cancelled some time ago. last deduction was 9 August 2022

email chris.meaver@ntlworld.com

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thaovan313
US
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Sep 03, 2022 3:15 pm EDT

I do not have any Scribd’s account but do not know why I have been charged 8.99$ from March 2022 till now.

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Artur Terabelian
US
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Aug 24, 2022 10:49 am EDT

I need you to reach back out to me and Figure out how your going to refund All the charges you have charged me I have NO Issues finding out who else been taken advantage the same way and Look for an attorney for a class action law suit.

Arturvegas@yahoo.com

I expect FULL REFUND !

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Alex hua
US
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Aug 17, 2022 10:11 am EDT

Hi I cancelled my scribd back in 2020 and it cancelled back then. However just randomly i have another debit payment out of my account. I checked the Scribd account and it says its been cancelled, however my bank mentions Scribd has charged again.

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3:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Scribd Shahid shah healthcare - shahid shah healthcareguy.com - conman

Shahid Shah healthcare - Shahid Shah healthcareguy.com

This IT consultant is a conman, a charlatan, dime-a-dozen. His resume has changed more times than his under wear.

Shahid Shah is a common thief spamming the net with his nonsense, trying to make a quick buck.

I got this from:
http://www.scribd.com/doc/62319980/shahid-shah-shahid-n-shah-healthcareguy-com-netspective-physia-resume

Pulled from: http://shahid.shah.org/resume/
This is completely different from his Linkedin resume: http://www.scribd.com/doc/62449969/Shahid-Shah-Linkedin-Resume -------------------------------------------------------------------------------- --------------
UPDATES AT THE BOTTOM.
Shahid Shah's resume that is posted here was pulled from: http://shahid.shah.org /resume/
His Linkedin resume is completely different.
Details: http://www.scribd.com/ShahidShah_ShahShah
The plot thickens.
Also see how all this got started: http://www.complaintsboard.com/complaints/mis ys-open-source-solutions-shahid-shah-tim-elwell-c486169.html
-------------------------------------------------------------------------------- --------------
Here is Shahid N. Shah's resume.
Here are some interesting facts:
1.
THERE IS NO COMPANY STARTING PHYSIA DOESN'T EXIST EITHER. THE REST OF THE COMPANIES HE R.
2.
SHAHID SHAH'S COMPANY (Netspective Communications, LLC) ADDRESS IS THE SAME AS H IS HOME ADDRESS:
(SEE THE WHOIS INFORMATION AT
XIST IN THE EIN DATABASE)
2313 Falling Creek Road Silver Spring, Maryland 20904 United States
WITH NETSPECTIVE IN THE EIN DATABASE.
PUT IN HIS FAKE RESUME PROBABLY DOESN'T EXIST EITHE
THE END; Netspective Communications, LLC DOESN'T E
it here first: SHAHID SHAH IS A FRAUD. resume is completely fake and his name
That's right people you heard
That SHAH is funny: First his
hah, Shah Shah? I though one Shah in your name was bad enough!
is Shahid S
1986 as a S
3.
Shahid Shah graduated in [protected] for B.S.) and he started work in oftware Engineer.
HE WAS WORKING AS AN ENGINEER IN TEXAS WHEN GOING TO SCHOOL IN PENNSYLVANIA?
HE WAS WORKING AS THE CHIEF SOFTWARE ARCHITECT IN VIRGINIA WHEN GOING TO SCHOOL IN MARYLAND?
HE LEFT OUT HIS TELEPORTATION SKILL FROM HIS RESUME.
4.
Notice the list of Software Development Expertise :-)
Except for NOTEPAD and NETSCAPE, I think he covered every technology known to ma n and some to monkeys.
He seems to have plenty of time for an employed person; but who am I to judge.

Anyway, here is Shahid Shah resume; an interesting read: -------------------------------------------------------------------------------- --------------
Shahid N. Shah Professional Resume
2313 Falling Creek Road Silver Spring, MD 20904
[protected] (mobile) [protected] (home) [protected]@shah.org
Qualifications Overview
Education
* Masters (M.S.) in Technology Management -- "Technology MBA" (University of Maryland, 1998)
* Bachelors (B.S.) in Computer Science (Penn State, 1990) Executive Management Expertise (over five years)
* Strong leadership, entrepreneurial and managerial skills. Started several internet and consulting businesses.
* Self-starter with business development skills ranging from idea generation to product development, product support, marketing, sales, and lifecycle manage ment with full ability to manage an entire company, separate division, or partic
ular departments.
* Proven success in identifying and securing new business opportunities and
converting potential customers into long-term business clients. Ensured customer focus within project teams to assure products could be shipped and sold to cust
omers.
* Considerable knowledge of active strategic/business issues facing senior e
xecutives.
* Attracted, motivated, and retained teams of first-class technical and exec
utive staff. This included managing outsourcing contractors and overseas/remote development teams.
* Excellent verbal and written communication and presentation skills with a proven ability to lead teams and work with others.
Project and Product Management Expertise (over eight years)
* Proposed policy, wrote strategic plans, and created business plans.
* Analyzed requirements, proposed software projects, presented solutions, cr eated software development plans, and wrote technical and end-user documentation .
* Helped create and implement formal software development methodologies.
* Led software development teams of up to fifteen analysts, software enginee rs, testers, and documentation specialists. Participated in teams of up to 25 so ftware engineers.
* Managed software teams in regulated (FDA, DOD) and non-regulated environme nts with formal methodologies and QA/QC and Configuration Management processes.

Software Development Expertise (over thirteen years) C/C++, Java
Microsoft/Visual C++, Borland C++ Builder, Borland C++, UNIX C & C++, Symantec C ++, Borland JBuilder, Visual J++, Symantec Cafe
Internet/Web
Java, J2EE, WebLogic, WebSphere, Perl 4/5, CGI, WWW, HTML, Resin, Tomcat, Cold F usion, IIS, Apache, CGI, FastCGI, mod_perl, application servers, e-commerce comp onents, routing and IP technologies
Mobile/Hand-Held
Palm, PocketPC, Win CE, WAP
Frameworks
J2EE, Struts, , RMI, ActiveX, OLE, MFC, OWL, Zinc, ZApp, StarView, VCL,
RAD
Visual C++, Delphi, JBuilder, Symantec Cafe, Borland Pascal, Visual Basic, Visua l J++, and PowerBuilder.
Groupware
MS Exchange, Lotus Notes, HTML Help, WinHelp, and MediaView.
Databases
Oracle 8/9, Sybase, DB2, SQL Server, Microsoft Access, dBase, and FoxPro in both
client/server and Web/CGI environments.
Applications
Multimedia, Business-critical, GUI, CAD, engineering, graphics, networking, and database applications.
Multi-platform Software Development Expertise
Clients
Windows 95, Windows 98, Windows NT Workstation, Macintosh, Linux, X Windows, MS- DOS, Windows 3.x
Servers
Windows NT Server (3.5, 4.0, 2000), UNIX (IBM AIX 3/4, Sun Solaris 2/7/8), Novel l Netware, Linux, BSDI, FreeBSD
Employment Experience
Netspective Communications LLC co-Founder, CEO ( 2001 to present ) Lanham, Maryland
* Co-founded this information technology professional services and software development tools firm.
* Serve as Systems Architect for American Red Cross National Biomedical Comp uter System (NBCS) medical device platform through Northrop Grumman. Responsible
for architecture and technology strategy impacting American Red Cross

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albina2104
US
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Jan 28, 2024 8:29 am EST

hi please help to cancel the account. already 4 month and im being charged for no reason. I am unable to access your website or deactivate my account which i also dont even remember.

my contact email albina.magdeeva@hotmail.com

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Bernhard474
Red Deer, CA
Send a message
Dec 09, 2023 11:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello I have been charged repeatedly to my credit card and I have never used scribd or signed up for any scribd membership.

I require these issue resolved as soon as possible.

Thank you.

my email address is Bernardobfm13@gmail.com

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Karen Fiorotti
US
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Nov 13, 2023 5:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I sent 7 emails to scrib, asking them to resolve this problem. An amount of 119 dollars was deducted from my account, to which there is no consent on my part. I haven't registered on this site, and I've tried several times to get in touch. Please resolve this!

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Richard White
US
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Nov 13, 2023 4:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want a refund based on the very moment you had this inexcusable ethics lapse.

So you thought you would simply use corporage "damage control" and just do it.

NOOOOOO!

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sixi Li
US
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Nov 13, 2023 6:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

A fraudulent company exploiting credit card loopholes to make money. This company does not provide good services. It scams money from consumers through various deceptions。

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Christian S12
US
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Nov 04, 2023 5:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I wanna get a refund because when i was in the free trial month today october 21 i got charged 9.99 dolars my username is alcnnchris

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Estefania Diaz Clavijo
US
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Oct 23, 2023 8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for a 30-day free trial starting 9/12/23 and ending 10/12/23, however I canceled the subscription a week ago. Instead of canceling my free trial, they charged me 9,99 USD to my credit card! I demand an immediate refund and warn other users about this company's delictive behaviour, I never authorized Scribd for this charge!

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Sara Jarrus
US
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Sep 26, 2023 5:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have canceled my subscription to Scribd Monthly since August 22nd of this year. I have been charged 23,99RON twice since then! On September 6th, when I even deleted my account in the hopes it would stop, and again on the 20th of the same month! Please, give me my money back, and stop taking it from my bank account!

Please and Thank you!

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JOGH Consulting
US
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Aug 20, 2023 6:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Today I receive and unautrhorized credit card charges, because I cancel my suscription in 2020. But you have muy credit card information y I need to eliminate that. my account is joghconsulting@gmail.com

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Susan Stanish
Lake Worth, US
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Jul 31, 2023 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged twice a month on March 22, March 27, April 22, April 27, May 22, May 27, and June 22, and June 27, 2023. I would like to be reimbursed immediately.

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About Scribd

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Scribd is a digital library and e-book subscription service that provides users with access to a vast collection of books, audiobooks, magazines, and documents. The platform was founded in 2007 and has since grown to become one of the most popular online reading platforms in the world.

With Scribd, users can access an extensive collection of over one million titles, including bestsellers, classics, and new releases. The platform offers a range of genres, from fiction and non-fiction to academic and professional publications. Users can also access audiobooks, which are becoming increasingly popular among readers who prefer to listen to books rather than read them.

One of the most significant advantages of Scribd is its subscription model, which allows users to access unlimited books and documents for a monthly fee. This model is particularly appealing to avid readers who would otherwise have to spend a considerable amount of money on purchasing books individually.

Scribd's user-friendly interface makes it easy for users to browse through the vast collection of books and documents available on the platform. The platform also offers personalized recommendations based on a user's reading history, making it easier for users to discover new books and authors.

In addition to its vast collection of books and documents, Scribd also offers a range of features that enhance the reading experience. For example, users can highlight and annotate text, bookmark pages, and even download books for offline reading.

Overall, Scribd is an excellent platform for anyone who loves to read. With its vast collection of books and documents, user-friendly interface, and personalized recommendations, Scribd provides users with a comprehensive reading experience that is hard to match.
How to file a complaint about Scribd?

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Ensure you follow these steps carefully to effectively file a complaint against Scribd on ComplaintsBoard.com.

Overview of Scribd complaint handling

Scribd reviews first appeared on Complaints Board on Oct 7, 2012. The latest review Unauthorized Charges was posted on Sep 25, 2024. The latest complaint Unauthorized charges to my credit card for over 2 years! was resolved on Feb 27, 2024. Scribd has an average consumer rating of 4 stars from 661 reviews. Scribd has resolved 242 complaints.
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