Menu
For Business Write a review File a complaint
CB E-books and Audiobooks Scribd Unauthorised credit card charges
Scribd

Scribd review: Unauthorised credit card charges 1

O
Author of the review
6:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi,

Scribd has been deducting $11.49 from my credit card since Feb 2023 and it's still ongoing.
So, up to the current month, July 2024 they have deducted 18 x $11.49 which adds up to a total of $206.82.
The thing is I do not have a Scrib'd account and I have tried to cancel this payment but doing this via their website is useless as they keep asking for an account before they can cancel the account or reimburse me.
I have cancelled my credit card thrice and when the bank issues me a new card, the deductions just persist.
All I want is my money reimbursed and these fraudulent charges to stop.
Kind Regards
Omar Van Der Schyff.

Claimed loss: $206.82 over a 18 month period.

Desired outcome: Please refund.

Confidential Information Hidden: This section contains confidential information visible to verified Scribd representatives only. If you are affiliated with Scribd, please claim your business to access these details.

View 0 more photos
1 comments
Add a comment
V
V
V. Grant
Aug 20, 2024 4:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You’ve made it crystal clear — Scribd’s ongoing charges without your consent are beyond frustrating. Despite not having an account, they’ve managed to keep taking your money, and their so-called cancellation process is nothing but a runaround. It’s time Scribd steps up, refunds your money, and stops these charges once and for all. Hopefully, this gets their attention and they finally do right by you.

More Scribd reviews & complaints

Scribd - Unauthorized credit card charges 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Scribd - Unauthorized billing to my credit card for over 2 years. 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Scribd - Ebooks 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Scribd - I am complaining about the charges taken for my monthly subscription.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Scribd Contacts

  2. Scribd phone numbers
    +1 (415) 896-9890
    +1 (415) 896-9890
    Click up if you have successfully reached Scribd by calling +1 (415) 896-9890 phone number 0 0 users reported that they have successfully reached Scribd by calling +1 (415) 896-9890 phone number Click down if you have unsuccessfully reached Scribd by calling +1 (415) 896-9890 phone number 0 0 users reported that they have UNsuccessfully reached Scribd by calling +1 (415) 896-9890 phone number
  3. Scribd emails
  4. Scribd address
    460 Bryant Street, N 100, San Francisco, California, 94107-2594, United States
  5. Scribd social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024