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Scribd review: Unauthorised credit card charges 1

O
Author of the review
6:43 am EDT
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Hi,

Scribd has been deducting $11.49 from my credit card since Feb 2023 and it's still ongoing.
So, up to the current month, July 2024 they have deducted 18 x $11.49 which adds up to a total of $206.82.
The thing is I do not have a Scrib'd account and I have tried to cancel this payment but doing this via their website is useless as they keep asking for an account before they can cancel the account or reimburse me.
I have cancelled my credit card thrice and when the bank issues me a new card, the deductions just persist.
All I want is my money reimbursed and these fraudulent charges to stop.
Kind Regards
Omar Van Der Schyff.

Claimed loss: $206.82 over a 18 month period.

Desired outcome: Please refund.

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V. Grant
Aug 20, 2024 4:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You’ve made it crystal clear — Scribd’s ongoing charges without your consent are beyond frustrating. Despite not having an account, they’ve managed to keep taking your money, and their so-called cancellation process is nothing but a runaround. It’s time Scribd steps up, refunds your money, and stops these charges once and for all. Hopefully, this gets their attention and they finally do right by you.

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