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SegPay

SegPay review: unauthorized charges 64

C
Author of the review
9:13 am EDT
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I don't know who are these people, but today they took money from my credit card without my permission. Stay away from them!

Feb 14, 2019 10:30 am EST
SegPay customer support contacts
Address

220 Hillsboro Technology Drive, Suite 130, Deerfield Beach, FL, 33441, US

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Hi everyone,

Please be aware that this site is not affiliated with Segpay. We monitor it, however to get a timely response from our customer support team please email help@segpay.com or visit cs.segpay.com and explain your issue to our team. They will investigate and resolve your issues asap.

Thank you.

Segpay team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

64 comments
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natelong24
van wert, US
Mar 29, 2011 8:04 am EDT

stop charging me

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hoyt7331
Shakopee, US
Jul 11, 2011 4:22 am EDT

With all these people getting ripped. I'm wondering how the same thing is happening to me I'm cancelling my card and hope I don't lose any more like the rest of you guys someone is getting rich.

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booboo58
US
Aug 05, 2011 9:12 am EDT

I was recently charged $29.99, $9.99 and two International fees of 90 cents and 50 cents. I cannot believe that this can happen and I never even heard of the place before. What a scam artist. This should be looked at as downright stealing and they should be prosecuted! My bank is the one that loses the money because they took it off my debit/visa card. Someone needs to pay attention to these complaints. I am forwarding my complaint to the special investigations unit at the FBI and see what they have to say. Not holding my breath though.

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vermeij.scheltema
NL
Jan 26, 2012 7:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

segpayeu.com takes money from my visa-absolutely unauthorized they take 39.83 usd (changed into euro's}.How can you stop it?

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mitchellc
Melbourne Metro Area, AU
Aug 21, 2012 2:08 am EDT

I need help on canceling a subscription

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jose daniel vargas ortega
MX
Dec 11, 2012 1:32 am EST

charge description SegPayEU.com/AVSGroup USD $34.95 TIPO DE CAMBIO #13.17 fecha aplicacion 09/11/12 fecha autorizaciion 07/11/12 Card [protected]. I didnt autorized this charge, i wanto to stop this montly charge

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Entrepreneur1981
Sacramento, US
Jul 15, 2013 5:32 pm EDT

I just got it too, I'm on the phone with the bank right now, I know where they got my info, I put my card information into "hotwire.com" for a hotel reservation! this is how they got my card #, they do it through debit card transactions and make it harder for your bank to save you if you don't catch it in time, I now know to never put my card number into www.hotwire.com or anywhere else if I don't have to!

I was hit by segpayeu.com/ti,

also don't let you bank get you off the phone by giving you the phone number of the scammers, the call to them is worthless, your bank should have protection against this kind of activity, I told my bank to give me a supervisor or the next in command who can do something because if the can get my money and there's nothing you can do about it with the evidence of scam right in front of your face! then my money is safer with me anyway, I'll close all accounts right now! That got the person who could fix this problem on the phone and I didn't have to make anymore calls then just the one!

I really hope this helps somebody, I caught this because I am a business owner and run into scams all the time, this one is new to me and I'm very upset with www.hotwire.com because of there incompetence!

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BENEDITO JUSTINO DE MORAIS JUNIOR
BR
Aug 07, 2013 6:31 pm EDT

EU FI A A COMPRA REFERENTE A UM MES POR QUE CONTINUÃO ME COMBRANDO, SOLICITO QUE CANCELEM ESSA COBRANÇA, POR QUE NEM TENHO ADENTRADO SITE, OU ENTÃO ME PASSEM A DICA PRA EU PODER ADENTRAR DAI DUTO BEM OK

AGUARDO SUA ATENÇÃO

ABRAÇOS

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Need to Know Basis
Minnetonka, US
May 29, 2014 6:50 pm EDT

Many of you have probably subscribed to some type of service, like "The Erotic Review" for instance, and you are being billed for the service by SegPayEU.com. They handle the billing services for many online subscriptions. So the charges probably are not fraudulent, you probably agreed to a subscription somewhere online but you are not being billed directly by the service you subscribed to.

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Pissed Offfffff!
US
Oct 31, 2014 8:42 pm EDT

SegPayEU.com/Beronata 3 times in an hour. And No most of these people probably did not. What a TROLL! I just got this paypal DbCard this summer Dont really use it! The only time I have ever used that card was sevarl months ago with AliExpress.com to order a tiny $5.00 Scooter Ign Coil. Now Months later this SegPayEU.com Beronata appears on that card 3 times for $74.99 $49.99 $74.99 Bam Bam Bam! 2 of the charges were 2 minutes apart. Then again an Hr later! Do Not Use Alibaba or AliExpress they are UNSECURE! It took me years to get the courage to risk ordering something off Ali fearing overseas Companies like them are not trustable! And sure enough the first time I do I find my worst fears validated! I will never use a CC # with any Overseas Company Ever again! US isn't even secure but overseas EU UkRANE ASIA is a total clusterF@#$%!

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Nikša Guina
HR
Jan 26, 2015 5:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SegpayEU.com/Ruseful charging my credit card with amount about 30 dollars for months! What is all about? I want my money to be refunded immediately. I didn't agree with those charges. Please answer me

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Nikša Guina
HR
Jan 26, 2015 5:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SegpayEU.com/Ruseful, please stop my moths charging and cancel my account if i have one!

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marcelo melo soares
BR
Jun 29, 2015 5:42 pm EDT

I received a purchase of U$29, 95 and I don't know what it is about I would like to cancel this unauthorized transaction

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Tay Jin Hoo
MY
Nov 02, 2015 10:31 am EST

I have received transcation on my accounts in the amount of $29.95 for several months and I didn't subscribed to your SegpayEU
services. I'd like an explanation about where this charge is from or otherwise please delete the charges for the past few months from
my VISA card.

Thank You.

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Reviewer31566
Nov 12, 2015 2:30 pm EST

ON 11/12 I was charged $35.34 unauthorized. I need to make this payment stop because I was charged this several times for no products or services whatsoever.

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michaelang
US
Nov 20, 2015 6:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I discovered a total of 17.59 pound were prelevated from my visa card on 17NOV15. I NEVER heard of your agency. Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation what this all is about.

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Reviewer31429
Jan 04, 2016 2:49 am EST

Today SegpayEU tried to charge me 52, 90€. Luckily my credit card cannot be used without my seperate permission. Seeing other similar complaints I'm beginning to think that this company doesn't follow honest protocols and should be fully checked by authorities.

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Chris Houghton59
AU
Jan 05, 2016 9:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company or whatever or whoever they are deducted $35.80 twice on the 4/01/16 Visa account What do I need to do?

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Reviewer73706
Jan 12, 2016 7:32 am EST

I have just received my December Bank statement and saw two debits for 39.98 euros from segpayeu.com/wah carte [protected] on my visa card. I have never contacted, used or authorized such debits and I want to be re-imbursed immediately. MY attorney and MY bank are copied of this mail

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Reviewer89542
Jan 28, 2016 7:01 pm EST

They said my card was declined and then charged 29.95 against it.

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Stephen Caseley
US
May 30, 2016 5:04 am EDT

Unrecognised charges from Segpayeu keep appearing on my credit card.
I do not recognise the charges and repeated requests for information are ignored.

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ncanul
MX
Aug 16, 2016 7:18 am EDT

I was watching porn in cam4 (video girls)
then i decided buy "tokens" for pay to the girls then I see 2 charger in my card (one is ok because I bough the tokens and the other is a suscription I never did but segpay automatically does) then I go to segpay.com (it has a online chat 24hours) and i tell them i want to cancell this sucription, he told me "wait one minut" and after "already" it has been cancelled and the last charger would be refuned to your account ( i dont know how much time i need wait and i dont know if this was really cancelled and i dont know if they are going to do more charger in the future) only i need wait now

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Adildg786
PK
Mar 02, 2018 5:16 am EST

Without my permission from my back account balance goan and come why

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Joseph Hoffman
BE
Feb 03, 2019 11:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi SEGPAY,

I got charged on 2019jan20 for Eur 32, 31 from my Mastercard by SegPayEU,
with these references : SEGPAYEU.COM*AVSGROUPS CY - 3508 [protected].

I'd like an explanation about where this charge is from and the name of the site.
Is this an automatic renewal without my authorisation?

Otherwise please delete the charges for the future automatic renewal.
The have to reimburse this amount.
Would you please inform me, by e-mail, for the results of your search.

Many thanks

Regards

joshe@skynet.be

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  1. SegPay Contacts

  2. SegPay phone numbers
    +1 (866) 450-4000
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    +1 (954) 376-3593
    +1 (954) 376-3593
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  3. SegPay emails
  4. SegPay address
    220 Hillsboro Technology Drive, Suite 130, Deerfield Beach, Florida, 33441, United States
  5. SegPay social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024

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