Sharper Impressions Painting Company
Reviews and Complaints

Sharper Impression Painting of Kansas City is untrustworthy, uses deceptive practices and performs unconscionable acts under the direction of their District Manager, Zach Atwell. We advise that you never use Sharper Impression Painting and hire a much more trustworthy and reliable paint contractor.

First, Sharper Impression Painting marketed and contracted their service to apply two-coats of paint to our house exterior. Instead, they provided one-coat of paint claiming it is “their” two-coat process. “Their” process does not meet industry or the paint manufacturer’s standards. Sharper Impression Painting manager stated “the two coat process . . . is a heavy first coat . . . followed by a light top coat/touch up.” This light topcoat was applied while the painter remained on the ladder and within 30 minutes of the first-coat. “Their” two-coat process disagrees with the paint manufacturer‘s technical data sheet and technical staff recommendation; “The coats should be uniform at the same film thickness for both coats. It would not be recommended to apply the first coat heavy; the product could possible not dry correctly.” Also, four hours drying time between coats is typical and recommended by the paint’s technical data sheet. Sharper Impression Painting does not apply two-coats of paint. Deceptive!

Second, Sharper Impression Painting applied the lowest grade paint possible while claiming that they apply a mid-grade paint. While trusting their District Manager as being an honorable person and not knowing the paint manufacturer’s name for their mid-level paint, we signed the contract with only the paint manufacturer stated. Sharper Impression Painting claimed the contractor grade paint (Benjamin Moore, Ultra Spec) fulfilled their quality standards and contract requirements. Misleading and Cheats!

Third, Sharper Impression’s Painting crews are sub-contractors, they are paid by the job and they have their own business and customers. (They took four-weeks to complete a one-week job.) Since Sharper Impressions Painting gets 50% of the contract price and provides no material or labor to perform the work, they will under estimate the job to get the contract. This leaves sub-contractor to adsorb the loss by short cutting work or performing inferior work to make a reasonable earning. For example, their charge to trim windows was very low compared to other contractors. This is in contrast to Sharper Impression Painting claiming that their painting crews are their employees. Liars!

With all of the Sharper Impression Painting deceptive practices, what is the quality and satisfaction of the job’s planning, repairs and painting? Mediocre!

No communications! While we provided the same information to the District Manager/estimator, the color coordinator and the project manager, the paint crew leader, who performed all of the project’s tasks, never received this information. Thus, tasks were done wrong, for example trim colors in several locations. Other tasks had poor workmanship, for example brick molding and sliding repairs. Several issues could not be resolved with Sharper Impression Painting management. To fix some of the poor work, we decided to hire other contractors with more competency and talent to end this nightmare. There was no project management oversight of the job or their sub-contractor paint crew. Without Sharper Impression Painting communicating, planning and overseeing activities led to bad experience and second-rate result!

The painters took an excessive amount of time and had no respect for our property. The painters took four-weeks to complete a one-week job (painters worked five hours, 3 days a week for several weeks during mostly nice weather (2 – 3 days of rain) and never more than 3 days a week, probably had another job). During this four-week period, they left fixtures that they removed from the house (i.e. exterior house lights, hose reels, down spouts, etc.), construction and waste materials and their ladders laying in the yard causing lawn damage and a junky appearance to the property. After picking up some items and informing them that we were going to hire someone to cleanup their mess and charge them, they removed the construction trash and their equipment after the second week. No respect!

The finished product was run-of-the-mill if we discount only one-coat of a commercial grade paint was applied. Windowpanes, air conditioner, wood deck and other items that were not to be painted were not covered and paint spray spots were left on them. We were promised these items would be covered. The windows were scraped but not washed and spots of paint spray remain on the windowpane. We paid for a first-rate paint job but received a second-rate job that will show the inferior work in a few years and requires additional cleanup work involving our time and cost. We will never permit Sharper Impression Painting on our property again! At completion, cleanup activities required!

I own/run a small house painting company. My business was slow so I subcontracted a job for Sharper Impressions. They find the jobs and bid them, then hire painters to do them. Their take is 50% of the bid. Of the other 50% I paid for materials and labor, and the balance would be mine. Outrageous, but I needed work, so I signed their contract and took on a job.

I bought materials for the job on their accounts. The contract stated I would be using Sherwin Williams (a high quality product that I use exclusively) paint, but they said they had switched to Porter paint (an inferior product). Because of this I had to use 16 extra gallons of paint (at $23.00 a gallon), I also had to pay extra in labor because of the extra time it took to triple (!) coat the house, but I stuck with it and finished the job.

When I got paid, I was shorted $246.35. This was in addition the the extra I had to pay for the above mentioned paint and labor. It takes a week to get their checks, and in the meantime I had started another job for them. When I called them about the shortage, they said they would make it up at the end of the current job. They did not. And they will not return my calls.

Since then (about 2 weeks) I have spoken to one other subcontractor that was also shorted over $300.00. I have also discovered that they advertise using Manor Hall Timless Lifetime paint (a good product) and are in actuallity using lower end Manor Hall (inferior product). This is flat out false advertising.

So, to sum it up, Sharper Impressions is not only shorting their subcontractors, but misleading their customers.

Salesman presented the job well. On the other hand the crew that showed up were not the type of people I prefer on my property, you know foul language tattoos from head to toe that type. There were several problems throughout the project. It has been 18 months since the job was completed and my house is peeling all over. When I called them to get the painting corrected they explained that the warranty would not cover the problem. Since then I had to pay another contractor to repaint the house. Spend your hard earned money elsewhere unless you want to pay twice.

I do not know where to even begin with the horrific business practices of Sharper Impressions Painting. They do not do the painting! Sharper subs the job out to a rag-tag crew, which does horrible work. I was promised a powerwash with trisodium phosphate and bleach; yet the powerwash was only water. (I had to show the guy how to start his powerwasher.) The prep workers did not fill in voids, nor did they scrape loose paint. I was also promised the downspouts would be removed for painting, again, not the case.

Moreover, I am a month-out from the promise date of when my home was to be painted. It's always excuse after excuse. (Sick crew, family emergency, paint store problems, paint problem, etc.) Often, someone from the crew (never Sharper) calls and says they'll show-up and then they don't...and you don't hear anything for days. It's a nightmare with this company all around. Lies all around with this company.

I will be filing complaints with the Indiana Secretary of State as well as the Indiana State Attorney General's office.

Sharper does not employ any painters. They have several IT staff to make a nice looking website, and competitive bids to win jobs. They often don't even meet the folks they hire to paint your house. Many have never painted before. The folks that came to my house (3 different crews) didn't have the proper equipments or know that scrapping before painting was a good idea. (I'm now waiting for my 4th crew a year later)

You may notice ankle bracelets on some of their painters. There are no background checks done on these folks. They could be rapist and molesters. They are completely unchecked.

I own/run a small house painting company. My business was slow so I subcontracted a job for Sharper Impressions. They find the jobs and bid them, then hire painters to do them. Their take is 50% of the bid. Of the other 50% I paid for materials and labor, and the balance would be mine. Outrageous, but I needed work, so I signed their contract and took on a job.

I bought materials for the job on their accounts. The contract stated I would be using Sherwin Williams (a high quality product that I use exclusively) paint, but they said they had switched to Porter paint (an inferior product). Because of this I had to use 16 extra gallons of paint (at $23.00 a gallon), I also had to pay extra in labor because of the extra time it took to triple (!) coat the house, but I stuck with it and finished the job.

When I got paid, I was shorted $246.35. This was in addition the the extra I had to pay for the above mentioned paint and labor. It takes a week to get their checks, and in the meantime I had started another job for them. When I called them about the shortage, they said they would make it up at the end of the current job. They did not. And they will not return my calls.

Since then (about 2 weeks) I have spoken to one other subcontractor that was also shorted over $300.00. I have also discovered that they advertise using Manor Hall Timeless Lifetime paint (a good product) and are in actuality using lower end Manor Hall (inferior product). This is flat out false advertising.

So, to sum it up, Sharper Impressions is not only shorting their subcontractors, but misleading their customers.

I don't even know where to start. I would never do business with them again. I was lied to over and over again. My job turned out terrible. I would NEVER deal with them again. They are not honest. I feel like I was scammed.

Well the whole thing starts out with a salesperson showing up at your door. He promises you whatever you want to hear. He says that he will be painting your house. He makes you feel warm and fuzzy. HE SELLS YOU. Then the fun begins. Now that you signed up the circus comes into town. Four hispanic fellows that spoke NO English now are at my door. They have no clue about what my salesperson and I talked about. There is NO WAY that they were legal. Now they start on the house and I don't think they had any clue what they were doing. I asked them to leave before it was too late. They did not put TSp in the power wash as promised. They tried to paint before the house was dry. They didn't tarp everything off as promised. They did not scrape the paint that was flaking. They were going to paint right over it. They did not caulk as I was promised. Now I am going to hire a professional painter. I wish I had checked Sharper Impressions Painting out on the internet before I signed up. I am not the only person that has had a problem with them. I do not recommend that you sign up with this company. I feel like I was tricked. STAY AWAY.

I own/run a small house painting company. My business was slow so I subcontracted a job for Sharper Impressions. They find the jobs and bid them, then hire painters to do them. Their take is 50% of the bid. Of the other 50% I paid for materials and labor, and the balance would be mine. Outrageous, but I needed work, so I signed their contract and took on a job.

I bought materials for the job on their accounts. The contract stated I would be using Sherwin Williams (a high quality product that I use exclusively) paint, but they said they had switched to Porter paint (an inferior product). Because of this I had to use 16 extra gallons of paint (at $23.00 a gallon), I also had to pay extra in labor because of the extra time it took to triple (!) coat the house, but I stuck with it and finished the job.

When I got paid, I was shorted $246.35. This was in addition the the extra I had to pay for the above mentioned paint and labor. It takes a week to get their checks, and in the meantime I had started another job for them. When I called them about the shortage, they said they would make it up at the end of the current job. They did not. And they will not return my calls.

Since then (about 2 weeks) I have spoken to one other subcontractor that was also shorted over $300.00. I have also discovered that they advertise using Manor Hall Timless Lifetime paint (a good product) and are in actuallity using lower end Manor Hall (inferior product). This is flat out false advertising.

So, to sum it up, Sharper Impressions is not only shorting their subcontractors, but misleading their customers.

Cwk painting inc.
osawatomie, Kansas
U.S.A.

There is nothing good about this company. They do not even paint. They sub out every job they trick homeowners into. They run out a nicely dressed salesperson. Then, once you sign with them, they send out whatever un-screened painter they hired that week off of craigs list. I would not recommend dealing with them. They will scam you. Name another painting company that does not even have a painter on staff. STAY AWAY