Menu
For Business Write a review File a complaint
Sheetz

Sheetz review: Food order 26

H
Author of the review
8:54 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I order a spicy chicken mto salad this am. I was charged and paid for egg on the salad. I was not given the egg. I normally don't complain but it's the third time I have been missing something when I order. All employees were so sweet and kind that I just hated to complain. I am a huge fan of the mto process as I am very picky. Let me add this location is always very clean.

26 comments
Add a comment
M
M
MBB1982!
US
Dec 11, 2018 8:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz #617
Order # 323
Estimated Time 17:04 PM

Order was made and paid for, however once on the road half the order was saturated in deep fryer grease.

I also bought two sodas however those were on a seprate bill but good lord the self serve soda machines had to be over carbonated.

View 0 more photos
F
F
FixTheProblem
US
Dec 13, 2018 6:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz--PLEASE get rid of the annoying frou frou teas and give us plain old Tetley or Lipton Teas, Now that it;s getting chilly out, a nice cuppa is needed-- not that hideous floral sewage you are pimping.

C
C
Carey Bush
US
Dec 31, 2018 3:58 pm EST

I literally just choked on a bread tie that was embedded in my breakfast sandwich on an order I picked up at 5:20.

View 0 more photos
M
M
Macayla Wagner
US
Jan 05, 2019 12:35 pm EST

Ordered chicken platter with onion rings and Mac and cheese, usually Mac comes in bowl that it's stored in today was dumped in the bottom of platter dish with all my chicken laying in it. If I wanted cheesy chicken I would have ordered it that way ?
Went at 12 am same girl that work kitchen always burns pretzels and other food.

View 0 more photos
S
S
Sam Campbell
US
Jan 23, 2019 3:35 am EST

I went into Sheetz to get the " FREE " Coffee I was informed I could get, but the Clerk Informed me it was cut off at 4:00 P.M. ...

The Store was open New Years Day & I stopped to get my Free Cup of Coffee, but asking the Clerk & was Told it was cut off at 4:00 P.M. & it was almost 5:00 P.M., sure sounded like Sheetz didn't want My Business !

C
C
C mgyver
US
Feb 11, 2019 5:23 pm EST

I Really Love the thermos I bought from Sheetz. I'm a Sheetz Freak.
But the flip top mouth closer just broke off for no reason.
I've only had it for 30 days.
Don't see them available anymore at any Sheetz. Hope they become available soon

polaroc47@gmail.com

View 0 more photos
M
M
McKenna Ennis
US
Mar 10, 2019 8:41 pm EDT

I ordered boneless wings and literally got 6 wings in the container and I got a large. My boyfriend and I went in there after a long drive, finally getting home and were hungry. Then I get wings, get home to eat them. I open them up and there's only 6 wings exactly.

L
L
Lloyd Whitcomb
US
Apr 02, 2019 10:35 pm EDT

I am curious as to why the price of kerosene at the Emporium, and maybe others, has just jumped 30 cents. I use this for heating and this is getting too expensive. When I first started to buy it this year, I believe the price was 3.49, it could have been lower.
Thank you,
Lloyd Whitcomb.

R
R
Rossw400
US
Apr 15, 2019 7:19 am EDT

Went in around 11:00 PM and got an order of Tocos. There was no option to add a ranch dressing to order. I waited until my order was called and ask about getting one. The lady flipped out and said you should have added it on the screen. AGAIN, THERE WAS NO OPTION TO ADD IT. She was extremely rude and I will never go again to a Sheetz. Change it.

M
M
Mike W Anderson
US
Apr 15, 2019 12:38 pm EDT

I waited almost 30 minutes for a sandwich, only to be thrown a container like a [censored]ing pig in a pigsty. Now I wasted my lunch, didnt get what I ordered and had to throw it out cause [censored] was soggy and chicken raw. Im pretty a sub is supposed to be, idk a [censored]ing sandwich put together!? What in the everloving [censored] did I pay 10 bucks for!?

View 0 more photos
A
A
Alexis Edwards
US
Apr 16, 2019 12:47 am EDT

The employees at this particular location are rude with zero manners. I walked in to get my food and I say hi how are you and get no response just a stare so I'm like well okay then I'm here to pick up my food again zero response then calls my name for my order to be bought up. When it's bought up I said thank you no response again

L
L
Laurel Schreffler
US
Apr 27, 2019 8:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We are traveling this Easter weekend and stopped at one of your Sheets in
Dubois Pa, store#194. Your staff were kind and welcoming.
The women's rest room was amazing,
Clean, fresh and fragrant.
We will continue supporting you and most definitely be back to #194!
Returning customer,
Laurel

C
C
Carey Sealy
US
May 05, 2019 5:13 pm EDT

I just purchased a salad, the lettuce is wilted and the pouches of dried fruit expired 6 days ago.

View 0 more photos
M
M
Matthew Stitely
US
May 06, 2019 6:05 pm EDT

Bad service

M
M
Melissa Ogbara
US
May 12, 2019 2:22 am EDT

It was toasted or had the right items on it the cream cheese only had a small spat that wasn't even spread. It was horrible.

6:33:47pm order number 813
Rochester pa

View 0 more photos
M
M
Matthew Stitely
US
May 12, 2019 11:32 am EDT

I ordered food at the greencastle, pa tonight and waited 25 minutes for a meatball sub and some hot dogs. Then when I got home to eat my meatball sub had mustard and onions on it which I dI'd not order and do not eat

R
R
RJF1999
US
May 27, 2019 11:56 pm EDT

I walked into Sheetz in COUDERSPORT PA tonight around 10:30 pm. I asked about an application and the employee ASHLEE NEHEZ completely ignored me. Called and told the manager and the manager acted kind of snotty. Will be calling corporate tomorrow sometime. These young people should not become managers if they cannot be polite. Rant over

J
J
josh brommer
US
May 28, 2019 5:43 pm EDT

The management team at sheetz in marietta, store #236 handled a situation completely wrong. I overhead a manager threaten to call the police on a group of students that were apparently loitering. They were not there long enough to be considered loiters. They even bought MTO food and were paying customers. Henceforth not loiters. Fix the managment.

B
B
Benj22
US
Jun 09, 2019 2:54 am EDT

This is the second time I got home and my food was wrong ... I added fries to my sub and I didn't get them and a while ago I got a breakfast sandwich and didn't get it

View 0 more photos
K
K
Kcarper26
US
Jun 10, 2019 3:11 am EDT

I got a salad from the Sheetz in philipsburg, PA around 10:45am 6/3/19. It was missing the extras.

B
B
Breezyb826
US
Jul 01, 2019 8:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I often order a chicken salad sub for my lunch early in the morning. Yesterday I believe I recieved BAD chicken salad. I'm extremely ill today and that could be the only reason. SO UPSET... I would like a refund and I would like Sheetz to have better food quality...

S
S
Schuppdogg89
US
Jul 02, 2019 1:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1433169... The sign says buy 2 for 1.49 + tax but when I buy them they are 1.05 each and when I tell them they don't honor the sign.

G
G
Gabriella dejesus
US
Jul 13, 2019 7:55 pm EDT

We ordered food and ended up having to waiting 56 minutes for the food order to be completed and it was cold. We then Complained to staff and they had nasty attitude and made the comment "don't you see how busy we are" we asked to have our food replaces and they Said it would be a hour before they could replace it.

H
H
Hannah Conklin
US
Jul 20, 2019 5:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MTO food items that I received were cold and not even fully cooked. I was missing half of my meal, in Weirton WV, store #234

R
R
Rizzy189
US
Aug 06, 2019 5:48 pm EDT

I ordered Wisconsin cheese bites and a whole steak mto sub with provolone and ranch, the bag States my order number 059 when I opened the bag when I returned home I have the cheese bites and all of order 076 no sub, I paid for steak and got hot dogs

T
T
Trinity Peterson
US
Aug 17, 2019 1:18 pm EDT

Went in and ordered a Cinnamon pretzel and stood waiting for five minutes before a worker told me they were all out. Then I agreed to substitute a cheese pretzel for the cinnamon pretzel. When I finally got the pretzel it was cold and the cheese was still solid on the inside. A bad experience at my local sheetz and they are normally much better.

  1. Sheetz Contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Sheetz Category
Sheetz is ranked 104 among 124 companies in the Retail Stores category