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CB Automotive Fueling and Charging Shell Register/cashier attitude
Shell

Shell review: Register/cashier attitude

T
Author of the review
5:45 pm EDT
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Hello,

My name is Teodor Paul, resident in Scottsdale, Arizona.

I visited the Gas Station on 82nd Street and McDowel Road around 2 pm this afternoon, Sept. 18th 2023. The target was to play lottery and to have a coconut mexican ice.

I gave one $2 winner ticket to the cashier, and 2 tickets for triple twist to be played ( a total of $20).

First of all she asked me "if she can see my ID". My response was "sure, I have an ID but I will have to find it in my wallet".

By checking out, I was told that I have to pay $18.02. I was trying just to help her out with calculus, stating that $20 (played) minus $2 (my winner ticket) + $1.99 (ice cream) will make to $20.02 including taxes.

The cashier exploded to me and told me to get out because I am not friendly. She also kept my $2 winner ticket. The casher has pink colored hair, and She appears to hate foreigners. Yes I have a strong accent, but I am an AMERICAN citizen.

I live 1/2 miles from the gas station, used to buy gas and other groceries there since 2005, I knew a lot of cashiers like Tom, Vega, James, Sherry, and Kayla - never had a conflict with them.Please note that the cashier did not use any words like "thank you" or "please"

Desired outcome: It is up to you how you want to handle it; $2 were stolen from me, been offended just was trying to help and explain to your personnel the elementary algebra

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  1. Shell Contacts

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  3. Shell emails
  4. Shell address
    Carel van Bylandtlaan 16, The Hague, 2596, Netherlands
  5. Shell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Shell Category
Shell is ranked 1 among 46 companies in the Automotive Fueling and Charging category
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