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ShoeShow
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1.2 11 Reviews 29 Complaints
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ShoeShow Complaints 29

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G
1:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShoeShow your employees acting like the customer does not exist

on October 25th 2021 at 2:06 pm my friend and I went to the " SHOE DEPOT" in Hobbs New Mexico to purchase a pair of shoes. As we entered the store i noticed 3 employees standing around talking and laughing . We was not greeted with a Hello or may we help you? .
We was completely ignored. til a few moments later one of the employees started following my friend like he was going to steal something. I will tell you he only has 1 leg and was on crutches.
why would he shoplift anything?
As i was looking at the shoes other customers came in and right away they was greeted...being asked if they could be helped..That was very upsetting . That was not only rude but also very inappropriate of your employees to treat a handicapped person like that ..I for one will go somewhere else if this problem is not dealt with and i feel we should be compensated for the disrespectful way we was treated

Desired outcome: reprimanded

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S
2:12 pm EDT

ShoeShow I cannot file my warranty with www.drmartens.com

My email is [protected]@yahoo.com I am at the library trying to file under www.DRMARTENS.com and trying to find a place to enter my warranty and cannot find such a place. My home phone # is a land line [protected]
The shoes were purchased 4/19/21 at big spring plaza at neosho, mo 64850 and their # is [protected] store # 1184. The ticket has dr martens [protected] hardie wsk also it says [protected] z 89.99. The tax was 9.31 so total was 99.30. I understand there is a lifetime warranty for these shoes or for the soles? Can you please register me at the right place since I cannot find anywhere to do it and neither can the person here at the library find a way to do it under the top www. Web site that I listed above.
I would appreciate if you would send me an email and confirm that you have fixed a warranty for me. Sincerely sara kane please describe exactly what a warranty for this product means and if we pay postage or what to return anything and what the warranty covers and for how many years. Are the tops of these shoes leather?

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5:54 am EST
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I went in the store twice this week and the ladies in their were very unpleasant and rude I went to my car for money to buy the shoes that I was going to get but I left the money in my car and when I came back they had moved the shoes that I was looking at and they were talking real nasty to me and my nephew so I will never shop their again and I told my family to never go to that store again because of the way they were rude

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3:20 pm EDT
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After being in this store for nearly an hour with no help from the 3 associates in the store my 4 children and myself were ready to checkout. Upon checkout the sales associate tells me that I have to go find the match to my shoes. I informed her that was her job and not mine. She stated that she was not leaving from the counter every time someone needed a...

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4:29 pm EDT

ShoeShow staff

I'm a single father, my 2 year old son wanted to play with the balls but seeing as I was shopping he couldn't. So he cried. 2 employees, one that was behind the counter, approached me at separate times and asked if everything was ok. Not if I needed help. I felt extremely uncomfortable. I will not be coming back and will be sure to let people know how uncomfortable the staff made me feel.

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6:27 pm EDT

ShoeShow shoe show employees being mean to a child

We went to Shoe Show in Summersville WV and the employees was very mean to my 6 year old granddaughter she found a pair of shoes so they went up to pay for them and the employee was mean and said we are getting ready to close and would not sell her the shoes and was so rude about it my granddaughter cried and my husband was looking for sandals and they didn't say anything to him but of course when he looked outside and saw Lilah crying he came outside . And he was mad and My Daughter has MS and that upset her that they were mean to her daughter. This is no way to run a business and I will be making a complaint with the better business B and calling corporate on them .

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4:01 pm EDT

ShoeShow customer service at shoe show in moultrie, ga

I visited a show shoe today in moultrie, Ga with my two young daughters. There were 3 women working. Two white ladies and a black woman was working. I had brought three pairs of shoes to the counter and was rung up by the older white lady with glasses. I seen a sign where you could buy a pair of shoes and get half on the second pair. I was informed that I had to get a certain brand in order to get the discount so I went back and got another pair. The black lady had to return my items in order to give the the shoe half off. I assume it was the manager because she had keys that was doing my transaction at this point informed me that I needed a id to do the return which I found very prejudice because I didnt have one. She refused to do my return. I had to go to my car and get my sisters. The woman had a rude and nasty attitude. At one point she didnt want to accept my phone number to do the return. She than proceeded to answer the phone and carry on a full conversation with that person. She was so rude and inconsiderate of my time and money I was spending. She than proceeded with the return after I asked the other associate to ring me up because the cashier was busy on the phone. She than refused to put my items in a bag and asked the cashier that ring me up the first time to bag my things and walked away. I asked the black cashier for her name and she refused to give it to me. I will be returning all 4 shoes tomorrow and speak to the store manager about her behavior. I would not recommend this store to any of my family and friends. Worst customer service ever.

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5:49 am EDT
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I visited this location 04/19/19 looking to buy four pairs of shoes. When I entered the store, there was no greeting or offer to assist. Low traffic in store at this time. The clerk (I hope not a part of management) was loud and unprofessional. The store is in a low income area but employees are supposed to carry themselves above the customer. When I did...

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K
5:50 am EST

ShoeShow i'm extremely disappointed with shoeshow!!

I have ordered two pairs of shoes from this website www.shoeshow.com and paid extra money for two day delivery. Let me start by telling that I received only one pair and it was 5 days late. Second pair was missing and I contacted customer service via online contact form on their website. They did not reply and then I called them to find out what was going on. Their rep was surprised to hear my explanation. He said that according to their information I ordered only one pair! But I was charged for two. They said they'll find out what was going on and contact me back later which did not happen. I'm extremely disappointed with ShoeShow!

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tallnbrown84
Houston, TX, US
Aug 05, 2023 10:00 pm EDT

I found the perfect shoes at shoe dept, but the bottom was dirt like they were worn and return. the clerk stated they were, and they didn't have any more in my size. So, I ask they is the price the same as the new shoes no one seems to care. The manage gave me 3.30 off of 32.99 which should have been on clearance rack.

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Dogs and cats
Logan, US
Feb 08, 2023 11:24 pm EST

Manager at Logan wv, shoe show discriminative to employees, calls them stupid comments on their appearance! Sickening every day!

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2henry2
fredonia ny, US
Oct 26, 2022 4:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Recieved a gift card for your store could not find what i wanted so i seddle three months later shoes fell apart was giving a replacement card i state you don't have any selection could i get cash then i can get a pair at walmart was told no so i guessing the card is now useless

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Daniela Meza
Elgin, US
Aug 29, 2022 10:42 pm EDT

Compre muchas cosas y está mujer racista nos trato de una manera horrible como si era de regalado las cosas pésimo lugar

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Esther f miller
US
Dec 25, 2019 10:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought a pair of nature trail shoes on 10/28/19. I have only wore them about five times. The heal is already tearing apart. I am very disappointed in this show. The store refuses to exchange them. I would like either a refund or to exchange them. You may reach me at mesther353@yahoo.com

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Byreon6
US
Aug 13, 2018 10:25 pm EDT

I placed a ordered for some shoe which was suppose to be shipped and delivered in 2 days and I didnt get them until a week later

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About ShoeShow

Shoe Show, also known as Shoe Dept. Encore, is a popular footwear retailer that has been providing quality shoes to customers for over 60 years. The company has a vast selection of shoes for men, women, and children, ranging from casual to formal wear. With over 1,100 stores across the United States, Shoe Show has become a go-to destination for shoe lovers.

Shoe Show's website, shoeshow.com, offers an extensive collection of shoes that can be purchased online. The website is user-friendly, making it easy for customers to navigate and find the perfect pair of shoes. The website has a search bar that allows customers to search for shoes by brand, style, color, and size. Additionally, the website has a section for new arrivals, best sellers, and clearance items, making it easy for customers to find the latest trends and deals.

One of the unique features of Shoe Show is its commitment to providing affordable shoes without compromising on quality. The company offers a wide range of shoes at competitive prices, making it accessible to customers of all budgets. Shoe Show also offers a loyalty program, Shoe Perks, which allows customers to earn points for every purchase they make. These points can be redeemed for discounts on future purchases.

Shoe Show is also committed to giving back to the community. The company has a program called Shoe Show Gives, which supports various charitable organizations across the United States. Shoe Show also partners with local schools to provide shoes for children in need.

In conclusion, Shoe Show is a reputable footwear retailer that offers a vast selection of shoes for men, women, and children. The company's website, shoeshow.com, is user-friendly and offers a wide range of shoes at competitive prices. Shoe Show's commitment to providing affordable shoes without compromising on quality, loyalty program, and charitable initiatives make it a go-to destination for shoe lovers.

Overview of ShoeShow complaint handling

ShoeShow reviews first appeared on Complaints Board on Dec 15, 2016. The latest review Its the staff of Encore in Oakland Mall Troy, MI 48083 was posted on Mar 17, 2024. ShoeShow has an average consumer rating of 1 stars from 40 reviews. ShoeShow has resolved 0 complaints.
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  1. ShoeShow Contacts

  2. ShoeShow phone numbers
    +1 (888) 557-4637
    +1 (888) 557-4637
    Click up if you have successfully reached ShoeShow by calling +1 (888) 557-4637 phone number 0 0 users reported that they have successfully reached ShoeShow by calling +1 (888) 557-4637 phone number Click down if you have unsuccessfully reached ShoeShow by calling +1 (888) 557-4637 phone number 0 0 users reported that they have UNsuccessfully reached ShoeShow by calling +1 (888) 557-4637 phone number
  3. ShoeShow emails
  4. ShoeShow address
    2201 Trinity Church Road, Concord, North Carolina, 28027, United States
  5. ShoeShow social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
ShoeShow Category
ShoeShow is ranked 103 among 120 companies in the Footwear category

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