ShopDealMan.com / Deal Man
Reviews and Complaints

Hello I ordered 4 shirts on August 1, 2017 amounting to $86.96(US). Ito now Sept 12 and I haven't not received my order. I got an email that my order was taken from the shelves and packed securely to ensure safe delivery. My order number is DM1402879. Myou nephew is so disappointed in you guys. His batchmates at college in their shirts but not my nephew. He is training to be a teacher and loved the shirts and wants them to wear for teaching practicum. He definitely needs them and this was his money he saved up in Jamaica after working for weeks in the holiday, to buy them. This is so unfair

Hello,
I placed an order online on July 15th for an

1x Chevron Oxford Shoes - Black / 8
On Sa, Jul 15, 2017

order #DM1398033
And have not received it. And I'm unable to track the order.
For some strange reason it sags fulfilled. But its not in my possession. Please let me know whats the status of the order.
Because I have "NOT RECEIVED IT."
Thank you,
Regards,
abdallah alrefai
[protected]
UAE.

I have not received the order.
Please refund me the amount I payed already at the time of placing this order.
Below are the detailed screenshots.
Thank you,
Regards,
— forwarded message —
From: "addison mohan"
Date: aug 21, 2017 10:56 pm
Subject: have not received my order!
To:
Cc:

Hello,
I placed an order online on august 8th for an

1x chevron oxford shoes - black / 8
On thu, aug 10, 2017 at 5:06 am

Order #dm1404835
And have not received it. And i'm unable to track the order.
For some strange reason it sags fulfilled. But its not in my possession. Please let me know whats the status of the order.
Because I have "not received it."
Thank you,
Regards,
Addison aaron mohan.
[protected]
4017, chantily, kimberley glen ct, virginia, 20151,
Usa.

I did not get any tracking number nor shipping confirmation about this order.
Its been since AUGUST 3, 2017, 5:52 PM that I order this item and did not get any respond.
I spend TOTAL $115.28 for this item and Paid with pay-pal.
I tried to contact them via Email or facebook but no respond, but there posts are still updating on facebook.
I need this item till this 10th of this month or request to be refund for non delivered item.

I placed this order 4/21/17 it has been 4 months and I have not received my order. I have placed many emails to get a refund and no one responds. This website is a total fraud. Do not order anything from this website. Ever! I want a total refund. I gave tried repeatedly to get someone to respond to my emails regarding my order and no one had responded in 4 months and I still have not received my order.

It has been over 2 months and I still have not received shirts or my money back! I need my refund asap. I have yet to receive so much as a response. If I do not, I will yelp and spam nothing but negative feedback to every social media outlet in existence! You people are robbers and future victims are going to know it!

#dm1390349

The "website" claims my order was "fulfilled".. Total lie.

I have placed 3 orders on ShopDealMan.com on 26th June 2017. Out of which only one order is partially fulfilled and that also quality of the fulfilled order is not up-to the mark. Balance Orders I have been following up from past one moth with no response on my emails to:-
[protected]@shopdealman.co
[protected]@thedealman.co.nz
Below is the sequence of my order to follow-up emails till date.
1. Order Placed on 26th June 2017
2. Follow-up on 26th July 2017
3. Reminder - I on 1st August 2017
4. Reminder - II on 04th August 2017
5. Reminder - III on 17th August 2017
6. Reminder - IV on 22nd August 2017
7. Reminder - V on 26th August 2017.
8. Complaints Board - 1st Complaint on 28th August 2017.

Kindly request you to help resolve the same by getting the refund of the entire amount along with interest and dam-rages as well.

Regards,
Shailesh Panasara
Mobile# +91 [protected]

Date of the incident: 27 of July, 2017

Description: I've purchased 3 items and paid on 27 of july of 2017 and the status today is Unfulfilled...
I wrote them several times via mp on facebook and didn't get an answer.

I want the refund, at least.

This is my chat, which has never been answered:
-------------------------------------
Hello, what about my order? I Just see the status unfulfilled. Do you have an estimated time for this?
Thanks
-------------------------------------

Hello My name is Adrian, I ordered 3 products almost 2 Months ago from Deal Man and unfortunately this purchase has still not arrived . In addition it is quite unfortunate for as I cannot even track it or it has been stationary for over a month. I would like to receive and update on its status or location in transport, If it cannot be delivered for whatever reason I would like a refund. Thank-you in advance

The Order # is:DM1391013

The tracking number :RK812883203CN

Placed and order with this company and the immediate response was great. Shipping went out right away. After few weeks and then months, I placed few emails to the company about my order #DM1364980 that was never received. Everything was tried to contact the company they did not reply to any emails or facebook messages which I was leaving everyday. I SIMPLY wanted an answer or a refund. At this point I would accept even an appology. Disgrace of a company.

I placed an order and settled it with DealMan Online Shopping, which confirmed by the store on 6th May 2017. Up to now I have not received my order. The last time I received any feedback from the store was 26th May, despite making so many follow-ups. Lately I do not even receive any feedback on my follow-ups. My order number is #DM1376170.

To resolve this I need confirmation that the items ordered are being delivered and a tracking id to substantiate that. If not, then I will have to demand my money back.

It seems to be impossible to cancel this order. After I booked the order and did payment with PayPal, I noticed that you can't trust Deal Man. I immediately tried to cancel the shipment by sending a message via Messenger" and via the e-mail given in the order. Unfortunately nobody replies on this request. They even send me now (false) shipment details.

dnia 1.08.2017 zamowilem produkty z dealman na kwote 15000 koron islandzkich z dostawa do polski, niestety towaru do dzis nie mam, dealman nie odpowiada na moje maile, zadam zwrotORDERS
Order Date Payment Status Fulfillment Status Total
#DM1402660 01 Aug 09:57 Paid Partial kr15, 558

Placed on August 01, 2017 09:57AM
Billing Address
Payment Status: paid

GRAZYNA MRUGACZ
ZAMKOWA 44 B/9, KATOWICE, , Poland
40-413
[protected]
Shipping Address
Fulfillment Status: partial

GRAZYNA MRUGACZ
ZAMKOWA 44 B/9, KATOWICE, , Poland
40-413
[protected]
PRODUCT SKU PRICE QUANTITY TOTAL
Patterned Colorful Socks 5 Pack - Group2

7487-group2 kr3, 176 1 kr3, 176
Patterned Colorful Socks 5 Pack - Group17

7487-group17 kr3, 176 1 kr3, 176
Shockwave Casual Watch - RedWithColorBand

1971-redwithcolorband kr2, 223 1 kr2, 223
Petaluma Analog Watch - 053 Gold White

[protected]-gold-white kr2, 964 1 kr2, 964
Tracker LED Watch

5779335-black kr528 1 kr528
Trilogy Sweatshirt - White Red / XL

1472326-white-red-xl kr1, 905 1 kr1, 905
Demon Hoodie - M / Black & Blue

Fulfilled Aug 03
China Post #RK820791795CN

SKU0000130766 kr1, 587 1 kr1, 587
Subtotal kr15, 558
Shipping kr0.00
Total kr15, 558
Zadam zwrotu pieniedzy!

didn't receive #DM1393647 (ordered since begining of July!)

Your e-mail:
"All of the items from order #DM1393647 have now been shipped, and we can no longer make amendments to your order. Tracking information is available upon request.
1x 2017 Formal Dress Shirt - Blue / XL
Your order is being shipped to the following address:

Laurentiu Ciubotaru
Aleea Peana
3/27
Cluj-Napoca, 400530
Romania"

Date 05/16/2017
Shipping address
johnson sundarajan
Tidel park Coimbatore, Coimbatore, Tamil Nadu, India
coimbatore, Tamil Nadu 641045
India

Billing address
johnson sundarajan
Tidel park Coimbatore, Coimbatore, Tamil Nadu, India
coimbatore, Tamil Nadu 641045
India

I HAVE PLACED A ODER IN THE WEBSITE BUT STILL I DID NOT RECEIVED THE PRODUCT

ShopDealMan.com / Deal Man

I placed an order and paid for it last July 17, 2017 and it hasn't arrived yet.

I'm from the UK (London).

The company not send any tracking number, just the order number:

"Order #DM1397531 confirmed"

Your facebook page, also, is not replying to any of my messages. It just responds with a system generated greeting.

Please assist me on this matter. It's been a month since I ordered an item from your website.

I send more than 5 emails to [protected]@shopdealman.co and no answer, nothing.

I just want to cancel my order, but is not possible... I'm very angry with this situation, this company is not recommended to anybody

The CONTACT-US link is not work, not exist! just about and have no contact.

the DNS for this company is very strange:

don´t have any contact

Domain Name: SHOPDEALMAN.COM
Registry Domain ID: [protected]_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://www.tucowsdomains.com
Updated Date: 2016-11-27T23:52:25Z
Creation Date: 2016-11-27T23:52:25Z
Registry Expiry Date: 2017-11-27T23:52:25Z
Registrar: Tucows Domains Inc.
Registrar IANA ID: 69
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS1.SYSTEMDNS.COM
Name Server: NS2.SYSTEMDNS.COM
Name Server: NS3.SYSTEMDNS.COM
DNSSEC: unsigned

I have order since 15may 2017, and yet no delivery till date, here is the my mail to DEALMAN

Dear Sir,
I would like to know the reason why my order has not yet been delivered
It has pass 30days as your term and condition of delivery.
here is the the details of my order
Order Date Payment Status Fulfillment Status Total
#DM1379123 15 May 13:19 Paid Unfulfilled ₱6, 212
PRODUCT SKU PRICE QUANTITY TOTAL
Urban Plaid Shirt - New 01 / 4XL

921-new-01-4xl ₱1, 364 1 ₱1, 364
Urban Plaid Shirt - New 02 / 4XL

921-new-02-4xl ₱1, 364 1 ₱1, 364
Regatta Joggers - XXL / Black

₱1, 111 2 ₱2, 222
Shark Patterned Dress Shirt - SH218 / Asia Size 4XL

77944-sh218-asia-size-4xl ₱1, 111 1 ₱1, 111
Shark Patterned Dress Shirt - SH215 / Asia Size 4XL

77944-sh215-asia-size-4xl ₱1, 111 1 ₱1, 111
Shark Patterned Dress Shirt - SH217 / Asia Size 4XL

77944-sh217-asia-size-4xl ₱1, 111 1 ₱1, 111
Subtotal ₱6, 212
winter2017 Discount ₱2, 071
Shipping ₱0.00
Total ₱6, 212

Please I need update as soon as possible.

and here is there reply

Deal Man Customer Services via shopdealman.co

Jul 13

to me
Hi there,

Thank you for contacting us. My apologies for the delay in response.

I am very sorry that you have not yet received tracking information for your order.
It appears your tracking number is being problematic. I have requested reconfirmation of your tracking number, and will be back in contact with you as soon as that happens.

I would like to see if I can retrieve this information, and if I am unable to do this I will be happy to discuss further options to best resolve this situation with you.

I am very sorry for the inconvenience.

Kind Regards,

DEALMAN SUPPORT

But since last reply, I can login to view my order online anymore and no delivery uptill now

Date 06/15/2017
Order #DM1389547

1x Flat Bottom Boots - Black / 9 for $43.99 each
1x Brooklyn Evening Dress - Black / XL for $17.99 each
1x Camo Short Sleeve Dress - Green / XL for $16.99 each
1x Macey Lace Dress - 0408 black / XL for $25.99 each
1x Aria Button Up Dress - Khaki / XL for $32.99 each
1x Nora Boho Dress - Ony0383red / L for $23.99 each

Subtotal : $161.94 USD
Shipping : $0.00 USD
Total : $161.94 USD

I placed an order back in May which has not yet arrived (Invoice Number: DM1378584). I have attempted to contact the company numerous times, via Email and Facebook but I've had no response. The last few Emails I have sent have bounced back which is concerning. It's almost as if the company deliberately avoids certain customers who are trying to get some clarity on their orders but after reading some of the feedback from others this seems to be the norm with this company. Its a shame because they have a great range of clothes at great prices and I would've purchased a lot more from them had my first experience been more positive.

I ordered a product from Deal Man using my hard earned money last March 6, 2017. Their system reflects that it is still unfulfilled. After four months of sending follow up emails with them, I am still yet to receive any clear response from them. They also blocked me from their facebook page. And since June, they have not been responding to my email.