Shopify
Reviews and Complaints

Order #1201 denydesigns facebook ordered on 11/29/2019 payed by credit card to Shopfiy for total of $539.75 USD, Have heard nothing from them Web site will not answer what is the problem? were is my Merchandise Tractor with Multible Attachments / 10 Drawer work Bench / Bold 3.0 series 12 pc set of Cabinets, or return the money I paid to Shopfiy Kenneth Miller [protected]@outlook.com

I ordered and paid for this item on 6 October 2019. Since then the only feedback is an email replying to our queries is na email with tracking number. The product shows driver pickup in China and that is it. Luxomob is a scam and fraudulent. They accept orders and purchases without any intention of fulfilling!
Luxomob operates on the Shopify platform!

I saw an advertisement on Facebook which directed my to a shopify company named opkvpvnipjrr. I activated my account and proceeded to purchase an electric Scooter 2 seat vehicle. I received my confirmation of order number #1032 on the 29th of September 2019. Since then I have received no shipping information despite several emails to henry5631hal@gmail.com (email provided for queries. In addition to this when I click on the link 'view your order' or Visit our store it says "Oops, something went wrong" and "This shop is unavailable".
So I fear that I have been scammed out of R2700/ 179 USD and would really appreciate Shopify looking into the matter and possibly refunding my money OR confirming that my order is on the way and provide me with the shipping information and how to track my order.

Unethical Behavior,
I've ordered some earpods from this site: https://www.blackpablogold.com/
on the 1st of October (ORDER #18856)
It's been 2 weeks and noone is answering my multiple emails as to whether or not I will receive my package.

I dont exactly want a refund just yet, I'd prefer someone contact me ASAP about the status of my order and how soon the situation can be resolved.
Thanks

I have never received such unprofessional customer service ! When I reached out for help with my order, "Irene" specifically responded with we are now on holidays and won't be able to respond to your enquires till further notice. Which I thought was pathetic as their customer support care CLEARLY signifies its 24/7 ! After 4 emails of trying to get in touch with the "so called 24/7 support care" they responded to me on the 6th day after I put in a complaint to help with the process of my order. Which I then later received after the long weekend. Which is besides the point because they are still in denial as to their 24/7 support which I didn't receive what so ever.

Please turn your attention on Facebook newsfeed and the marketplace as there are multiple scam sites operating using your platform. You will see various buildings for sale at low prices that are written in big numbers. I was scammed by one of them last week. Since then I have been researching these sites and notice things in common
They call it hot or have little fire emblems
The website at top of listing always begins with "by" with a combo of letters and numbers
You always get redirected to another site and there is usually another site mentioned at bottom of the ad
Never a contact number and site looks fishy with a lot of same formats
Attaching a few examples. Mary Spano Cody

Ordered a drone over a month and a half ago, money's gone and no drone! When contacted shopify was told they can't and won't help because thats how they make there money shopify does nothing more than protect con ARTISTS and thieves from the people they screwed shopify IS THE PROBLEM BUYER BEWARE!
Shopify self admits it protects the stores from the consumer AVOID SHOPIFY STORES AT ALL COSTS!

i make a shop on Shopify, but when i am attach my credit card with shopify suddenly my account is going to Block, even i am telling you i am also run Multiple Shops on Shopify, then i am Complaint on Shopify Live chat support, after that a person with name of Gabe connecting me and said its not open again without telling any reason, then i am telling my stakes to connect with shop, i am going to attach a File to clear see the conversion between us.

I have ordered a NFL jersey for £50 and tried to contact them via e mail (as they have no phone number listed) to change the size. I received no response after three attempts, so i found the above address listed for returns. This comes back to a B&B who i called and have no knowledge of the company and neither does the adjoining farm.
Believe this company has provided a fake address and the product will not show up as the Royal Mail delivery ref does not match anything on their site.

Can anything be done to prevent this company from trading if they are conning people out of money?

Dear Sir,
I have booked watches from bookmywatchs.com and paid Rs. 1298, but i recieved
wrong product and also without needle in one watch. And there was no invoice and bill I have comlaint by mail so many times but till date no response. Please check main issue and replace my product or refund my money.
Jeetendra Bisht
[protected]
WZ-667/B Sri Nagar, Shakur basti,
New Delhi-110034.

Dear Shopify
I hired my son, [removed], to start our shopify store called [removed] two months ago.

He has tried to add me as an admin person so that I could go in and see the site before we launched it to make changes. He was told by your support team that we first had to launch it, which we did. Yet he still couldn't add me as an administrator to the site.

My son has spent countless hours on the phone with your support people who seem to be based in India and are not easy to understand.

He even signed up for a private IT support person for our account. That person promised to email me a login page on 13 July, to my email [removed], yet that has still not happened.

We have wasted so much time and now we can't even launch the site to the public as I am the person who paid for the site and cannot have access to it. Now it seems we have to abandon everything at Shopify and start from scratch with another company which I find completely unacceptable. This has been two months of wasted time and effort, not to mention money, when all it would take is for someone to send me a link so that my son and I can both make changes to the site.

In addition, I have a business partner who gave me a deadline and is ready to abandon our entire project since I haven't been able to produce results on time. Using Shopify has turned into a disaster from every perspective. Can't someone help us once and for all?

Please advise urgently the way forward. None of the categories apply on your "Select Category" section. They don't have anything to do with Shopify!

Thank you
[removed]

I ordered Romantic House - Outdoor Transparent Tent × 1 from healithop on Shopify.com Lawre234nce@gmail.com. I did not receive the product from China. 40 days later I tried to contact the healithop website on Shopify and the URL was no longer working. I contacted the person from the original order: Lawre234nce@gmail.com and did not receive a reply. I called Shopify and talked to a representative and was told that Shopify has no obligation to resolve the order issue and or refund. I'm out $90 dollars.

Hello. My name is [removed]. I recently purchased a Think Ink Pen from https://think-ink-pen.myshopify.com/

They claim to ship in 24 hours. It has been 5 days and I have received NOTHING in communication from the company. Not shipping details or anything other than an order confirmation and that they took my money from my account. I have sent a few emails to them and have not heard a reply. Upon some research, it seems MANY Shopify sites are fraudulent. This puts me on alert since I am having the same experience as others who were taken in by companies using Shopify.
I would like my money back asap. I have not received a product. Therefore, it is theft at this point.

No order, no refund. Made an order, haven't received it. Emails and dms completely unanswered by the seller. Approached shopify to help, they pretended to be bothered in the first email, but washed their hands, in short told me it's not their problem. They make shopping on ebay look like harrods. I have never had a good shopify experience. Will never do it again. Avoid your money is at risk.

On Friday 5th of October I purchased 3 x Green Planted Printed Cushion Covers from MintandVintage.myshipify.com for $59.97.

The payment was taken from my Visa at 6.58pm on this day and went to sp * ALL THINGS NICE.

I am yet to receive the 3 cushions.
The site says its currently unavailable and will be back soon.
I have not received any email from them confirming my purchase.

I have no way following this up and would like a refund or the goods as soon as possible.

Can you please pass my details on the necessary shop as soon as possible.

Samantha Wright

Hi there,

I'm trying to reach a shop but they have refused to respond to me after an order I made on September 10. I have received no confirmation no nothing for them. I have asked for a refund twice and still no reply. It's from a shop run off your platform and I'm not sure where else to get help, or at least get assistance with this store! Free spirited shop is the name

Hello,
I placed an order with Imperishable Clothing Co on July 4, 2018 in the amount of $70 USD. I contacted the store by email on July 23 to follow up on my order, which was not received. I then texted the owner of the store on Instagram on Tuesday August 6 after discovering that the website was disabled (she is a Young Living member and puts her text on her profile to recruit more members @_nicholeriley). I have screenshots of my receipt, canadian transaction amount of $94.14, my text messages to her and have not received a response. I requested to know the status of my order or a refund. The website is down and I would like to dispute the charge given that I have not received the item.

The product is totally different from what they advertised! I was charged US$29.99 for what was delivered, an item which can be bought off the shelves for US$5.
This item is meant to be a gift and after a long wait, the product is a totally different one! I have attached pictures of what was delivered and what was actually advertised.
Please advise the next course of actions.

Good afternoon

I purchased some clothing on 18/03/2018 from FOMO (Its the fear of missing out) and they have taken my payment but I haven't received any correspondence back from them or my actual items. The company operate on instagram and it seems like they are legit but now I am worried they aren't due to a lack of items and replies from the email. Their email is [protected]@thefearofmissingout.com and my order number is 16952

Please could you help me gain contact or a refund? Don't mark this as a complaint to yourselves but as a complaint about the company.

Thanks J Wardley