Sify Technologies
Reviews and Complaints

sify is very good and very nice service forever.because i having sify connection i m geeting very very nice speed in sify...

hi i am rajeev pradhan frm Delhi sify was provide veri bad service ... no body care about these complaint bhagwa ke bharose chal rahi hai ye brod band company

I am also suffering with same problem with Mr. Patil, Shop in sector -8, i can not believe that Sify is not taking any action against that person( PATIL ) who is providing sify connection .

I completely agree with Josh... Why do we have to a seperate line maintainence charge of Rs100/- when M/s Shruti Communications which belongs to Sameer Patil does not provide the kind of service...
Also why does SIFY not take any initative to stop this ? Why should be charged extra Rs 100 ?

I am very disappointed about Sify Customer care Services. My user Id is : ravi_188 and I disconnected my connection before three months and submitted my all related accessories to Sify on dated "21st November 2010" for my security money but I didn't get any refund money yet. I have submitted my all related accessories to Mr. Sunil Kumar Jha (Mob.- [protected]). Mr. Sunil provided me final receipt after submitted all related accessories and my receipt number is 7953. I have called number of times to Sify customer care but all time they told me we will pass your message. I don't know who is the main person which will play big roll for my concern. I hope my feedback will give me any positive response from Sify.

Thanks,
Ravi Kesarwani
Mobile : [protected]

my accaunt in the my user id in the member lochia in the ples help me my accunt

Actually my sify id is honey_gayu@sify.com i forgot my sify password and all the things plase give me a password to open my id. Plese give me replay on this E-mail id ravishimpi1@gmail.com or my contact no. [protected] .

Thanks

actually i forgot my password my id is manoj_mohapatra@sify.com

actually my sify id is manoj_mohapatra@sify.com i forgot my sify password and all the things plase give me a password to open my id

Does anybody know of some vendor for SIFY by the name of Shrikanth in Bangalore?

Or any other vendor's name?

He took money from me and then called me to say that the connection is not available in my area. And then he still has not returned the money. Now his phone number has also changed.

Thanks a lot.

Vikrant

SIFY SUCKS

Hi,

My account id is sonal_18. I took Sify Broadband on 16th of June 2009 and had terrible problems thereafter.

My connection used to get disconnected every 2 days and the reason i got was connectivity error because the

franchisee people didn't connect it properly.

Ultimately on 30th of June 2009 i got my connection disconnected for 4th time which never returned before 4th of

July for which i was promised extra time on broadband (never ever given).

The most harrasing part is:
1. I never got any refunds or extra hours.
2. I had to call 1000 times to Sify and Franchisee and Sify people used to come during my office hours and say you

are not in home how will we check?
3. When asked to come at 6, very adamant and used to say working hours till 5 pm only.
4. One day i had to stay at home for them the whole day waiting till 5 pm and then they arrived at 8 in the evening

(after wasting my whole day) and restored my connection and even took a sign that it was my fault that i don't stay

at home during afternoon so my connection is restored after 4 days. What the hell man!
5. The franchisee never picked up phone after 5 pm so no use of calling them after repeated disconnections.
6. Call sify and they say will be solved within 24 hours which never happens as i explained.

Atlast i asked for a refund and i was given the reply there is no refund of installation.

I lost Rs. 520 (fee monthly), Rs. 100 (line maintenance), Rs. 500 installation. All in all Rs. 1120 lost.

Ultimately i took Airtel Broadband and i am very happy with their service.

The Franschise of Sify i am talking is at Jwala heri, Lamba Complex. People involved from their side:
Sanjay:[protected], Kamal:[protected], Mr. Vijay from Sify:[protected], [protected] and Mr. Amit from Sify:[protected].

These people should be booked for Fraud before some other person is duped of his hard earned money.

BEWARE OF SIFY AND NEVER TAKE THEIR SERVICES.

Regards,
Sonal Sinha

Aggree with the poor service and cheat..

(Satish Gaikwad on behalf of Sonali Lokegaonkar)

(Address: B/403, Bhumiraj Abode, Sanpada, Navi Mumbai).

Sify log in id: sonali_gloke

Complaint Description:

Rain water coming from inside the cable.(Sify Broadband).

Case-> 7263313 - informed sify customer care for the above problem on 25th July, 2008.

The story:

The sify person came on the same day nad noticed the problem. We asked him to verify the cable connection on terrace. He told us that he will verify thesame and let us know. Till date he is vanished.

I called up sify customer care again on 30th July, 2008 and came to know that the case log has been updated as "the cable has been replaced and the problem has been resolved. But till date neither the cable has been replaced nor the problem has been resolved.

How sify can log the wrong information without resolving the problem.

Today, 31st July, 2008, I called up the sify customer care and came to know that the case description was something like " The cable problem is there from customer PC end" .

What is this nonsense ?

Case ->7288240

Description: Customer harassment...

I launched a complaint to sify for customer harassment against case -> 7263313.

Conclusion:

They are cheating the customer by updating the wrong information in the case log and not resolving the problem.

sify is not good company . connectivity is always in hell.
sala chodu kism ka network hai.

3 months ago I took a Sify Broadband connection. Ever since being connected the network has been down for more than half the time. On complaining with Sify, after much follow-up they send the Engineer on the next day. The Engineer fiddles with the computer and cables, some how gets the connection working after going to the terrace. After 2 – 3 days the trouble starts all over again.
Time & again this matter has also been reported to the Sify Customer Care which does not care for the customer but rudely gets into unnecessary arguments saying that such problems are natural. Customer support after office hours at Sify & their HO is non-existent. Normally during office hours the Internet users are at office and rarely require the Internet connections. After office the net is required for work, but the system is not available and the customer support is pathetic.
The Engineers mostly passes the buck saying that this is a peculiar problem with our particular building, but my colleagues have the same problem in other areas and buildings.
Customers should think twice before going in for Sify Broadband Connections because the service is unreliable and the customer support is pathetic.
Beware.

I do agree totally to whatever comments have been posted in ref to SIFY.Is there anyway to bring
SIFY to the consumer court.?
I guess they should be taught a legal way to function properly.

Its very true. Sify broadband connection is just pathetic. I don't have words to express how bad and pathetic service they provide. I don't have the net connection since last 10 days and everytime I call up they say there engineers are working on it. and bloody if you delay the payment by 1 day they come and sit on your head. I am really pissed off with there service. So many times it has happened that the customer care people have droped my call when I have been enquiring about the net connection. they just don't seem to bother about it. All the local people who provided the cable and the net connection, there cell phones are switched off. Bloody I feel like kicking there ###. I am so pissed of with these guys. They simply say they will compensate for the loss. Aree bloody what will u compensate. If we are not able to do our important work or send important mails, what compensation they will do. I am seriously palnning to give a article on this in the news paper stating there pathetic service and telling people not to go for sify connection.

Hi ,
I have to make this news public to the viewers that the broadband service of Sify at Bangalore is too bad.
I have taken a Sify BB connection 1 year back with initial installation charges of Rs. 1800/- (non refundable).
The connectivity is limited one(256 kbps ) for one month. There are lot of connectivity problem in Sify and they
are changing the IP addresses etc without informing us and if you will call customer care they claim the problem will be resolved in 12 hrs. we have to follow up several times and it is not a toll free number. If you call to the technician directly they are diverting everything to Customer care and I feel there is lack of syncronisation between the customer care and the technicians.Once the problem is resolved again we have to spend Rs.10/- for calling the customer care to extend the connectivity period for the days we fail to access the internet.

This is happening not for me alone you can check with the other users of Sify at B.T.M Bangalore. This is very annoying.. The service cannot be improved unless it is not watched by several viewers over the media.

Regards
Sobhan
([protected])
Sobhan Kumar Samantaray
16th Main,10th Cross
BTM 2nd Stage
Bangalore-76

sify is providing poor n poor service. all time server is too slow.

I also have the same experience man. SIFY is the worst service provider. I am having connection problems plus even if i got connected the speed is slow like @ 4 kbps.

Never go for SIFY. If you have mobile handset activate GPRS and use.

sir my sify is not working from 1 month i have complaint through your call center in 20 times
what did they say sir we send our executive to you with in 12 hours
but no body has come ,the problem in my pc is if i login my net the virus will be come and one of ractangle shap icon will be blinking in fraction of second evertime continously our area dealer has taken the money on sep 07 for my package
but i am enabled to operate the net
so who is responsible for my unused money package
in your side no one can come
its last message to you for solve the problem
if in next working day no one will come to my home for solve the problem then i will go to next step
i take a action aganst to sify through legal court notice
send to you, i have full evidance of my problem becouse i have my call record in my moble with complaint number
I will give you the notice through my lawyer
and we will go to consumer court
So kindly consider the request of my complaint

otherwise i think you are also to enabled for them

my login ID:- myc_javis
address :-wz-634 madipur village
new delhi 110063

Name Madan Yadav
cell NO [protected]

hello sir
i m rishipal chauhan using sify broadband from last one year i m very thank full to sify broadband family.

dear new cusromar
if u want to enjoy of internet world so u should have to sify broadband ... in ur city...

if u have ny probs in ur broadband & u want to support, then u can call me
mob .. [protected]
email- bharatchauhan25@gmail.com

My download speed is very low.

totally sify serivce is very worst.friends pls don't go for sify connection..

R sir/m
iam sify customer ihave complaint about our area sify head( MR.vinod) who take the frenchies of sify of our area Sector 49 faridabad.myproblem is that i am not able to voice chat with my plain,i have already complaint to sify coustomer care about voice chat .The man who had attended my call said that problem is in netcable,but our srevice provider(Mr.vinod) not take interest in handling my problem.plz take action & help in solving my problem.
Thankingyou coustomer id aman_b739

hello,
i m prakash kumar thakur. about one and a half months back i was having some technical problem in my broadband so i called the customer care and the very next day they sent a person (RAHUL [protected]) to my home. he was unable to solve the problem and he said me that if i would change my plan than my problem would be solved and that time i was in the middle of my plan of rs650 per month. i asked him clearly 4-5 times if i would face the same problem again than... he said no worry and if same problem occurs I would be refunded back the entire money and he also promised me to adjust the current month unused amount later and he recharged with amount 1800 for 3 months. the very next day i started having the same problem. u can check in your records how many times i have complaint and i have not used my connection for a single day from last 1 whole month. please refund my amount or give in written the solution. otherwise i will have to take legal action against your company. i want answer as soon as possible. i want my money back otherwise i will file case in court
praksah kumar thakur
user id- prakash_420g
mobile no- [protected]

mad***hod service hai koi kaam ka nahi
kabhi bhi ek message deyta unable to reach the gateway
ch*r salo ko connection nahin leyna yeh suggestion hai mera
ek se jada download karey to download disconnect hojata jaise ki unki bahen ka bf download karey

Do the Sify Board take any action based on the complaints, ? i too am a sify bb user and i am very dissatisfied with the service they provide. I called the local service provider many times but they sure don't take complaints very well.

I take the sify broadband connection. I have take the plan of 449 400mb for day and night unlimited speed 256. first month give good survice.But I had renewed my sify broadband 256 unlimited connection with 30days validity, but i check the speed its show only 98 kbps. this is a blunder cheating.

Sify is the worst site ever. Please do not buy anything from sify. I placed an order on 13th of November and still it has not been dispatched and I really have no clue when will I finally get it. Everytime I call customer care they ask for more time. I dont know what to do now.
I want to warn everyone to stop buying anything from sify.

Sify service is too bad, I have taken a 256 bytes night unlimited plan last week and i got expired withing one day. The customer care is saying that we have used 400 mb and we have to renew it. But as per the plan night 10 to morning 8 is unlimited and for day time it is 400 mb per month. But they included night usage also in 400 mb and saying that the balance is completed and we have to renew it. When we contacted customer care .no proper response. The company has no responsibility and i suggest no one should never go for sify broad band.

I connected to sify from this month and I am using Rs 550 plan and I want to
ask what is next plan so that in future I will try .
in 25 days I am able to access 15 days rest other days network is showing error pl clarify why it is happening who is responsible for that even now it is showing same problem I am sending mail from my office source.
I can wait upto this month if there is no improvement then I am not going to renew.

my user id is sg203 .I had renewed my sify broadband 128 speed (620 Pakage) connection with 30days validity, from 13.6.2008 to 16.6.2008 i not getting the proper speed and also disconnection of the sify net from past 4 days . Complaint to customer care had no action. I feel my money by calling the customer care person.They told me that they will sortout the problem within 12 hours let see wat happen .if the problem continues then ...(******************************)

MY USER ID IS-JASWAL_1JKM.i got the connection the few days back, from the day one its not working i have logged a complaint number of times but they r unaware about the customer service and their way of recieving the calls for complaint is very rude which is really spoiling the image of the company.i have contacted number of times in this number [protected] to Mr. Anil Sharma i suppose who is ur manager here and he refused to entertain my complaint for non availability of time which is really humiliating.kindly ur people aware about custmer service and resolve my concerns.

I had a problem today-11.5.08. my account was valid upto 14.5.08 with balance of 107Rs. Still, since I was not sure if i will get time for renewal in coming 3 days and today being sunday, i renewed my account thinking that it will be renewed only when my current balance will be zero or when the date for account will expire i.e., 14.5.08. So i thought in the meantime i will use my 107Rs balance in showing cartoons, etc to my kids today itself. However, when i sat to access net at about 11.00pm, my balance showed 229Rs and expiry date of 10.6.08. I was shocked to see this since i had both 3 days and 107Rs to access my internet account. Sir, I am a student. I then SMSed call to 54545, but till now i have not got their call. Please can I get my balance back. I am a student and this loss of 107Rs has really upset me. can you help me get my balance back...! waiting for your reply. My no. [protected]. i have full faith in your co-operation.thanks eram sharmin

no commants

not negative

positive

POSITIVE

FROM, MITHILESH_PAT
MY ACCOUNT IS GOING TO EXPIRE VERY SOON .PLE. RENU. IT KEEP IN PIPE LINE .
THANKS
MITHILESH PRASAD
ADVOCATE
KHAZANCHI ROAD
PATNA BIHAR INDIA.

my a/c has expire on 28 aug 08 i have call my local operater many times but he is not picking up my call then i have call to customer care for the same but even they make me fool by saying that they have lauunch the complant and soon mu a/c will get renev but still same " SIFY IS WORST"

My balance is going to exahust. Through credit card I am trying for renewal on line. I am unable to pay for renewal unlimited package of Rs.450/-(i.e switchingover to higher package from Rs.281). Please provide me renewal facility right now on online.
My id is bhargavi_204. Please do the needful.

My mobile No.[protected] and landline phone 040-[protected]
please contact me immediately for enabiling me to renew my package

Thanks
CH.V.SITARAMAIAH

I have a connection of sify from last 2 months.i renewed it on 6th of may and from this month im having a problem named bb 535 it says that the ip address of my machine is different though i haven't changed my machine nor the ip address.

makemy id on sify broadband

username:pkv16_pat
password:pkv123

Hi, This is Shweta Bhardwaj from Ghaziabad-201010.
I registered for Sify Broadband service on 29th of September, Rajinder ji (Cell No-[protected]) was the concerned person for registraion. I paid Rs 1530/- (230 Rental Plan). He assured me that it 'll be completed in few hours, but till yet I have not been able to get the connection.

On Saturday he was not able to do the connection, then he came on Sunday morning, I was not at home, my sis was there and he did something and it got connected . My sis opened yahoo web page , she checked the mail and even uesd the messenger. But in everning when I returned back and tried to connect the net it was not working. I was getting BB-101 error.
I first tried to call the contact person Rajinder Ji, but he didn't picked up my phone, I tried manytimes but he didn't. Then I called him from another number then he picked my phone. I want to know is this the way to handle the client? Because when ever I call him he never picks up my phone. If I had paid for getting the service then is n't it the responsibility of sify to give me good service?

Mr. Pankaj ([protected]) is rajinder's Boss. I called him too regarding that, he assured me that everthing 'll be done by tomorrow. I registered a complaint in Sify customercare (Complaint No-5867383), My UserId-shweta_275;
Each day I am calling each possible person , everyone is delegating his responsibilities towards some other. No one is ready to find out where the problem is .
Jakir ([protected]) is the Local provider.

Initailly Jakir was saying problem is with my laptop, some time he is saying there is problem with Lan card (I am having Lenovo Laptop with very gud configuration), I need to consult some Hardware perosn to get it rectified, But I want to know you people that Before Sify I was using Reliance Connection .
In between One perosn from sify came at my home he told problem is with connection and in report he mentioned that problem is with lan Card. Why this ?

And yesterday (on 3rd October) one person Named Abhishek([protected]) came from Sify, he told us that the problem is with local provider , the connection has not come properly.
There is no problem with my laptop at all.

Today is Thursday and I am copelled to write all these things because I am totally frustrated, I was having my SCJP Exam for which I wanted this connection?
I want to know who is going to pay for the Mental harrasement that I am having, I am calling 10 times a day to all people (whether it's rajinder Ji, Pankaj, Jakir, Abhisek and Customer care), no one is taking it seriously. I am really fade up with such unprofessinal attude of Sify Employee.
I want to know why shoud I suffer , I 've already paid for services but still I m not able to use.
I just want my Money back, I want to know Whom do I need to connect for my money back , because now I am not at all interested with Sify connection.

Please Re do the process and return my moeny back.

Regards,
Shweta Bhardwaj
User-Id- shweta_275
Complaint No- 5867383

Blunder in Sify's Broadband account

Ref. Sify User ID: manisha184

I have been a Sify Broadband user for last few months. 2 days ago the Sify agent ( M/s. Creative Broadband) informed that our monthly tenure is getting expired and we need to renew our account. As such, we paid him the monthly charges for renewal against which he issued a receipt. The very next day while logging I got the message to renew my account. I called the agent to check the error and got the advice to talk to Sify customer care as its not their job/duty. We have been trying to call customer care for hours now but no one is taking the call. Finally we spoke to the agency once again and got to know that our account has to be renewed again due to extra downloading which is NOT POSSIBLE at all as we had been using net for so long much more than we used in the last 2 days.

We would request to look into the matter immediately and solve the problem. Kindly note that we already have two other Sify connections and are planning to add another three connections shortly. Contingent on Sify's proper response and support we shall continue with Sify's services else we will be constrained to opt for alternative service provider.

Manisha

[protected]

* Agency details: [protected]
Creative Broadband - Sunil Basoya (owner)

Same case in Khondva (PUNE). I have paid 1500 rupees for installation charges before 4 weeks and at that time they said it will be done in max 5 days but till today noting has happened.

Contact person was Jagdish ([protected]), now this guy don't even picking up my phone. And whenever i called up from other number, he gives false commitments.

DON'T TRUST SIFY!