CB Telecommunications SingTel the worse mobile service in singapore: singtel

SingTel review: the worse mobile service in singapore: singtel 48

carolin3 of SG

Mar 10, 2009 11:54 am EDT

Review updated: Nov 13, 2023

Resolved

Featured review

1. Customer lost phone, they give bad service.

I bought an iPhone with 2 years contract from Sept08. Last week, I lost it and called them, the customer service for iPhone was put me on hold for 10 min when I asked for IMEI number, and they asked again and again do I have my phone with me. They are not paying attention to the customer and giving bad service by asking same questions again and didn't even know how to find IMEI number in their database.

2. Extremely high price for replacement of lost phone.

I called again and ask, if I want to buy iPhone to replace my lost iPhone, how much does it cost for 3G iPhone 8GB? They said it cost S$1200.
The iPhone pricing from Singtel are EXTREMELY HIGH, compare to other normal shops that selling S$880. They never give any discount or voucher for lost of a phone. Whereas, other provider will give some voucher to buy new phone.

Singtel has the WORSE service ever and suck up as much money as they can take from the customer. SINGTEL has NO CUSTOMER CARE AND BAD SERVICE, and the service you pay them is very expensive compare to others.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

48 comments

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Jinhao Hu

1 comments

Jinhao Hu of US

Jun 19, 2019 9:15 am EDT

Wrong bill since March 2019, called in many times. Issue still not solved now and recent bills also got different issue, and caller ID, 4G service were cancelled out of sudden

Sukoon malhotra

1 comments

Sukoon malhotra of SG

Oct 07, 2019 11:56 pm EDT

Verified customer

Dear customer care, I recently got a Wi-Fi modem installed at my apartment. The person you sent for the work really made me feel uncomfortable and was pestering me with personal questions. I would appreciate if you would look into the matter and take the necessary actions. Thank you

Shri Raman

1 comments

Shri Raman of US

Nov 09, 2019 6:43 am EST

For the last month, Singtel wifi has been very slow and unreliable and these past few days its been getting worse and yesterday the wifi didnt even work at all. It showed that it was connected but when i tried to do anything online it showed me that there was no wifi? If this problem persists I am going to change to a different company wifi

Bernard Best

1 comments

Bernard Best of US

May 13, 2020 10:44 pm EDT

This singtel officer Avily, Margarett, Camille aila, Jessica say will help me with my bills. One month ready no reply or call and no sms attached of my bills. They only want positive feedback. Bloody fraud Officer

Bloody liar, tricker

Daryl See

Singapore, SG

1 comments

Daryl See of Singapore, SG

Sep 15, 2022 2:05 am EDT

Verified customer

Missed out extending prepaid card by one day. Lost number which i have been using for ages (years). No auto renewal even though there is still fund inside! This is very user unfriendly! Tons of inconvenience having to change tel numbers used for apps and organizations!

EFongkah

1 comments

EFongkah of US

Apr 19, 2023 3:44 pm EDT

Verified customer

Renewal for Upgrade Home Wifi, installed but unable to access Amazon Prime asked for help 5 days ago still no feedback or reply status very disappointed with no reply or any update yet.also unable to access my singtel App. asked for help but no reply or feedback after more than 5 days . very disappointed. call me at [protected]

Rg_SG

Singapore, SG

1 comments

Rg_SG of Singapore, SG

Aug 09, 2023 5:21 pm EDT

There is practically no service for Pre-paid mobile customer. Such big Service centers in all the shopping malls don't provide any assistance for Pre-paid customers.

Nirvaan

Delhi, GB

1 comments

Nirvaan of Delhi, GB

Nov 13, 2023 7:01 am EST

Internet is not working is slow

adress 18 Holland Grove terce 2787

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SingTel Contacts

SingTel phone numbers

1688
1688

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Customer Service

+1 (800) 763-1111
+1 (800) 763-1111

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Sales

1606
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Post Sales and General Enquiries

100
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Directory Services

+1 (877) 746-4835
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United States

+65 62 351 688
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Customer Service

+65 67 631 111
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Sales

+65 62 211 606
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Post Sales and General Enquiries

+65 68 383 388
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Singapore

+1 (212) 269-7920
+1 (212) 269-7920

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United States, New York

+1 (650) 508-6800
+1 (650) 508-6800

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United States, San Francisco

+61 280 827 800
+61 280 827 800

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Australia, Sydney

+44 207 122 8000
+44 207 122 8000

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United Kingdom

+49 699 750 3445
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Germany

+88 11 184 988
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Bangladesh

+86 106 410 6193
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Hong Kong

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India, New Delhi

+81 354 377 033
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Japan, Tokyo

+60 377 282 813
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Malaysia

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Philippines

+82 232 877 575
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South Korea

+886 227 411 688
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Taiwan

+66 22 569 875
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Thailand

+971 43 636 705
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UAE

+84 439 432 161
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Vietnam

More phone numbers

SingTel emails

csr@singtel.com

100%
Confidence score: 100%

Support

myatmoe@singtel.com

94%
Confidence score: 94%

huileng@singtel.com

94%
Confidence score: 94%

leeshirley@singtel.com

94%
Confidence score: 94%

raviverma@singtel.com

93%
Confidence score: 93%

aloysius.leng@singtel.com

93%
Confidence score: 93%

yonghoo@singtel.com

93%
Confidence score: 93%

More emails

SingTel address

31 Exeter Road Comcentre № 01-00, 239732, Singapore

SingTel social media
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Nov 20, 2024
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