Sit ‘n Sleep review: Precise mattress inspection/technogel mattress

We bought a tecnoGel mattress set (maybe about 5 years ago. Split California King adjustsable. We paid over $10,000 for the set with base. I thought it was the most comfortable mattress I have ever bought in over 50 years. Until about 5 years in, and it started to get so soft in the middle it gave me terrible backaches. Switched with my husband and same thing. Trouble even rolling over as hard to get any traction to move. Complained to Sit and Sleep and they said since it was under warranty, they would have an inspector come out.

First time, Precise Mattress Inspection missed the appointment; didn’t ever call or show up. In our 70s, it was very hard to get the mattress cover off.

Second time, same company refused to come out, saying they do an on-line inspection using your phone to take pictures, etc. How can you tell if it has degraded with pictures? Of course they said it didn’t sag enough in middle (pictures can’t show how soft the gel is in middle). You need to put your hand down on it to physically feel the difference. I’ve been going to the Dr. for my back pain so I say it is now a big problem

So I complained again and Sit and Sleep said they would send an inspector out again. Of course, it was again Precise Mattress Inspection and, again, they didn’t call or show up.

I researched Precise Mattress Inspection and read tons of complaints against them, including lots of scams. I complained to Sit and Sleep and they said there was nothing they could do.

Bottom line: Don’t buy from Sit and Sleep and never accept Precise Mattress Inspection if any other company wants to send them out. I hardly had any use from my very expensive mattress before having to throw it away. Bought s different mattress set from a different company for a lot less money. Since I never had to claim a warranty before, I hope my experience with Sit and Sleep is the last time I will ever have to do that again.

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