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4.3 1 Review 242 Complaints
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Skout Complaints 242

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B
8:22 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Skout Banned for black screen on stream

I'm complaining about Skout because they banned my account without any warning and it wasn't even a temporary ban they permanently banned me. When I messaged them about it they told me it would be restored within 24 hours and admitted it to be removed in error.

I waited 24 hours like they said and tried to log in.

It didn't work. So I contacted again and they said there was an error and it would be another 24 hours.

I waited that other 24 hours again. I even waited past it. And I tried to log in and now it is saying I have an Invalid login or email.

I tried to change the password and no confirmation link or anything came through.

I have been messaging them over and over again but they are not answering now. Yet, however, they definitely replied to my negative review on Google Play.

I spent money on this app and I did nothing wrong. I never got any warning or temporary bans. This is NOT the first time that they have done this either where they ban me for no reason. Along with many other people.

This ain't fair.

I just want my account back with the friends I made. Especially because I have a right to it when they ADMITTED it was removed in error. Screenshots attached.

Desired outcome: I would really like my account back fully restored. I did nothing. I've attached screenshots to show THEY ADMIT it was wrong! And SAID it would be restored!

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11:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout Skout blocked my phone

I had been blocked a year ago, i tried to log in again but still the same message appears, i used a new number and created a new account via my tablet, but when signing in from the phone (with the new account) the same messages appear as if they blocked my entire phone ID.

I went to the settings => password and security => Apps using Apple ID => and stopped it from using the apple ID. Yet the same message appears when trying to log in again.

What shall I do ?

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Haguewood Angela
Anderson, US
Jun 12, 2022 10:03 pm EDT

I have been blocked using every way there is to log in. I don’t know if any policies I have violated although that is what the screen says. Please can you check into this because I really enjoy this website.

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S
2:29 am EDT

Skout My account

I literally just made the account and y'all blocked me like this is weird and I know for a fact I didn't break no rules my name is serenity now unblock my page ! Y'all need to unlock my page I literally jus made the account

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10:59 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Skout Skout

My account was just banned for literally no reason whatsoever and I don't know why. It's saying that I violated the policy and my email was removed. Like what are you taking about? I didn't violate the policy. Like seriously, what did I do to deserve account deletion?

I would Like my account back please and thank you.

A few days ago I was doing a live stream with a friend of mine. We were doing a Christmas celebration and I got in the box as Santa. Everyone loved it. But when our stream ended, I was randomly banned. Keep in mind that I've never done anything bad on the app. I've never even gotten one of those temporary bans either. I was randomly banned and I don't know why.

They claim I violated their policy, but I didn't even do anything wrong to get banned in the first place. I just want them to restore my account back so I can log back in and stream.

Desired outcome: My desired outcome is to have my account restored so I can log back into it

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Update by brichap
Dec 20, 2021 11:01 pm EST

Like I said, I was banned for absolutely no reason. I just my account restored so I can log back in and stream again.

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A
11:34 am EST

Skout the account i never created

Unenroll my number please. I've had four different men text me trying to meet up and i've never even heard of this website till now. someone's using my number falsely and it needs to be removed from the system entirely. i don't have any other complaints to list other than delete the account. so just delete it with the phone number attached below:

[protected]

Desired outcome: my entire account and number gone that i never created in the first place

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9:21 pm EDT

Skout Ms.Hope she treatened me and she embarrassing me in my stream vs bella,she told me i have my day and time,in philippines that treatened in tsgslo

Can u invistigate this issued, my account name was Dang😍maganda.
Thank u

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2:59 am EDT

Skout Unblock my account

Please unblock my skout

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8:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout My mobile have been blocked

My mobile have been blocked

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10:45 am EDT

Skout 8005

I tried to log in to my account and I can't; however, I had 8005 points for use. I paid for these points.

Desired outcome: Being able to log in and use my points.

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6:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout I’ve been block for no reason

I got blocked last time for no reason and my account is still there ? It tells me I've been banned from using that service and I've done nothing wrong can you please unblock my account it took me months to get where I was at and it's [censored] that I get banned for no reason at all, I've been on the app for 7 months never got banned then all the sudden I get banned for good and I never got a warning and no email .

Desired outcome: Unblocked

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Overweightlover
Boston, US
Dec 13, 2021 11:37 pm EST

I’ve been blocked because I’ve been involved in a inappropriate conversation with a female who was trying to solicit me for money

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11:03 am EDT
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Skout Error logging in

What's this? I was a level 29 on SKOUT if you don't explain to me what happened I'm going to court

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10:41 am EDT

Skout Bloccato

Mi è stata bloccata l email [protected]@blu.it per violazione dei Termini del servizio io non so nemmeno cosa ho fatto cosa ho violato è reato bloccare un utente che non ha fatto nulla sbloccatemi perfavore o farò ricorso bloccato senza motivo e nessuno risponde se contatto skout sbloccatemi grazie

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4:45 am EDT

Skout My account been block suddenly without a reason

Hi,

Can you please check why my account been block without a reason? I was just chatting with someone. I have been having skout account for more than 10 yrs and I am a very active user. Skout is a platform for me to find friends around the world. I have had 3 serious relationship with the man i used to love through Skout. Please let me know the reason why I have been block suddenly.

My email is [protected]@yahoo.com mobile is [protected].

Please reply me asap.

Thanks
Sidney LHY

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Pam1987
Carrollton, US
Jul 02, 2022 11:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account will not verify. Crafterpam@gmail.com

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P
10:32 pm EDT

Skout Blocked my SKOUT account

Due to break of term and service of SKOUT I will block pls unblock me
My I'd is
[protected]@gmail.com

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5:59 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Skout My background picture

My page has been hacked by somebody and so they keep changing my bio and saying I have herpes and I don't! Now I changed all my information and deleted all my pictures because I don't want to deal with SKOUT no more and now the problem is my background picture won't delete I need it taken down immediately I been trying for about 2 weeks to delete it and it's still there please help 😩my user name is gotohell2021

Desired outcome: I want my whole page deleted

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10:08 pm EDT

Skout Problem in live streaming

Hi... I am unable to do live streaming it's been a month now I sent many mails to support skout and They are saying there is no ban and restrictions from our side but still I m facing problem.. please solve my problem I attached the error page please have a look and solve my problem Thank You...

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2:37 am EDT

Skout Someone impersonating me

Someone in Hong Kong is impersonating me. My Instagram is @coco.chm and a lot of my followers said this person is using my photos and handle and impersonating me. I can provide ID to proof this is me. Please delete the profile. This profile is located in Hong Kong.

Desired outcome: Please delete their profile

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2:03 am EDT

Skout SKOUT ban

I was on skout tonight. Just trying to meet some people, being very polite. All of a sudden I get Kicked off and when I try to logon it says I am banned. I would just like an explanation as to what rule I broke.I don't believe I broke any rules or was offensive to anyone or pornographic to anyone. And if there was an issue shouldn't there at least be an email explaining why. Please let me know, it would be much appreciated.

Brett.[protected]@yahoo.com

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10:11 pm EDT

Skout Thank you for blocking my skout account

Apparently skout system has the liking to block innocent users denying dickbrain users' from sex chat, while they do nothing on those accounts. [censored] you skout for blocking my account! I never and will always block people who has the urge to start a nasty conversation, so what the [censored]? This apps has help me meeting people for the right reason! But then, seems that your term and service is towards sex offender I guess. [censored] you!

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6:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout Deletion of account

I contacted skout over a week ago asking them to delete my account & personal information. They have so far not done this and have not contacted me to explain why!

Desired outcome: Deletion of my skout account

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About Skout

Screenshot Skout
Skout is a social networking platform designed to help individuals connect and expand their social circles. Established with the aim of fostering connections among people regardless of distance, Skout offers a variety of features that facilitate communication and interaction among its users.

The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.

In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.

Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.

Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.

Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.
How to file a complaint about Skout?

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1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Overview of Skout complaint handling

Skout reviews first appeared on Complaints Board on Oct 18, 2010. The latest review A Cautionary Tale: Skout - Proceed with Care was posted on Mar 8, 2024. The latest complaint *urgent attention* live stream user ' jesse ' : hate speech, suicide enabler was resolved on Sep 04, 2019. Skout has an average consumer rating of 1 stars from 1257 reviews. Skout has resolved 9 complaints.
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  1. Skout Contacts

  2. Skout phone numbers
    +1 (888) 531-7703
    +1 (888) 531-7703
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    +1 (215) 862-7832
    +1 (215) 862-7832
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  3. Skout emails
  4. Skout address
    301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
  5. Skout social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Skout is ranked 25 among 148 companies in the Dating Services category

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