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4.3 1 Review 242 Complaints
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Skout Complaints 242

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K
12:09 am EDT
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Skout skout

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Security Services Skout Customer Service my account banned
Skout / my account banned
1
Bekasi, Indonesia
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Hi dear skout, i don't know what happened with my skout. After i end my stream but after 1 hour i get banned. I don't know what happened, i think someone try to log in my account, because i never do anything wrong with my skout. Please i need my account back, because i already have a lot friends there and all my favourite that no eassy to find again. My ID is kayden0446.
I hope i can get back my account. I need my account back.
Please help me.
If i did something wrong i apologies. But i always talking normal. Please help me to make my skout back. Thankyou😢😊.

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P
5:49 am EDT

Skout misuse of my mobile number some pasted my mobile number there and misusing my contact number as a result im receving vulgur calls and message.

Dear sir/madam

Its already had been more than 24 hours that i told you someone is misusing my mobile no +91 [protected] and [protected] . im writing you from india new delhi . i have already shared you the profile link of that person police complaint is already done . But still you have not deactivated the profile you are equally responsible for the safety of your application . even after many reminders no action has been taken . Iam receiving many vulgurs call and message on my number . some one has created a fake profile and put all my mobile no there . The profile photo is also fake . so i kindly request you to deactivate the profile and share his /her all informations so that police can take further action as it is a cyber crime and im the victim .
the profile link is http://www.skout.com/profile/136460870. deactivate this immediately .
Awaited and earlier reply in this regard .

Thanks
Pranay somani
91-[protected]

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R
9:24 pm EDT
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Skout my account banned

Hi dear skout, i don't know what happened with my skout. After i end my stream but after 1 hour i get banned. I don't know what happened, i think someone try to log in my account, because i never do anything wrong with my skout. Please i need my account back, because i already have a lot friends there and all my favourite that no eassy to find again. My ID is babyryna.
I hope i can get back my account. I need my account back.
Please help me.
If i did something wrong i apologies. But i always talking normal. Please help me to make my skout back. Thankyou😢😊.

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C
6:06 pm EDT

Skout keep refreshing

7/29/2018
my account/page will not load and its not doing anything it just sits there, none of my pictures will come up or the people i was talking to will come up which is annoying because basically it would stop and then say, login etc. etc. and im not gonna make another account if i already have one and i would like to use so i need yall to stop playing with my account
so yall need to be willing to resolve me not being able to use or see anything on my account
my account name was chasidy

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S
8:05 pm EDT
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Skout social media

I have been with this app for over 3 years, I'm transgender, I feel this app is bullying me. This app also always terminates my live shows without valid reason. On Thursday the 26 of July my live feed was terminated yet again by Skout where I was wrongly accused of not showing a profile photo. The excuse I was given by Skout was false and a lie. I'm sick and tired of being bullied by Skout. I would like a full explanation as to why I'm having my live shows cut without violating the terms and conditions and why this app has made me a bullying target?

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2:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skout dark nebula

Hello I have been threatened by some one who uses the name Dark Nebula though your site. He came on to my live one day and was so inappropriate so I blocked him. That was six months ago. I returned back to you site three days ago and yesterday in front of everyone he said on a friends live' quote " I haven't forgotten about you threaten his moving back to my state and his going to kill me I have screen shots. I'm pregnant and can't be stressed.

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Update by antonia07
Jul 25, 2018 3:00 pm EDT

I never posted this and was hacked could you please remove this. Someone has seen me be threatened and has made a fake complaint and hacked into my email. Could this complaint be taken down imminently

Resolved

He just stopped

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6:59 pm EDT
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Skout log in

You're stupid app won't let me log in. It keeps saying "Based on the information you provided, you are not eligible to register at this time."
I've had this app for like 2-3 years! I'm not registering, I'm logging in! You guys need to fix you're [censored] because I am now pissed off because I had notifications from somebody I wanted to talk to! MeetMe messed too because somebody hacked my account and changed my password and because I only have one email o couldn't get back on and I had to switch apps, and now this one has gone haywire too! This is absolutely ridiculous and I shouldn't have to go through so much crap just to talk to some people online!

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12:27 pm EDT
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Skout i've been banned for logging in too many times

They banned me for logging in too many time but i didn't because i always stay logged on on my phone. Then when i tried putting in my email and password it tells me that its invalid. How? I didn't change it! Even when i tried to click forgot password it didn't send me an email at all. What's going on?

I need this to be fixed RIGHT NOW. Your number on here doesn't even work and i never got a response after i emailed [protected]@skout.com. Smh.

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M
4:03 am EDT

Skout this is mohd aabid from delhi

From last day I am very upset with unknown number I don't know who used my number on skout and made a skout Id fredos and my number [protected] plz remove this number and I am so disturbed from last night I had a lot of work to do
Plz remove my number and this id.
I will be thankful for you. Plz solve the problem. People sending me messages also on my whatsapp number. Plz

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S
1:47 am EDT

Skout I can’t remove a picture

Hello there
I have a problem with SKOUT app and i hope you can help me to solve it
On Friday I suddenly found an old picture of me uploaded on my profile and when i try to remove it, it comes back again and I found out that it didn't delete.
I attached a picture on this email to let you know which picture i mean and help me to delete it
My user name is : Sarsaleh

Thank you

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A
Arbab Nadeem
US
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Nov 27, 2018 3:55 pm EST

facing same problem. i cannot delete my picture . When i get back to the previous page after deleting a picture, the picture is still there. I am so annoyed. Skout please respond to our complaint.

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D
3:32 am EDT
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Skout it wont accept my cell phone number?

Ive never made a account with my cell nember or anything and it wont accept it when its a active Metro PCS phone number. Can you please fix the issue or give me another way of getting a account with your site? Is anyone else having this issue? I hope it can get fixed asap. Ive been trying to activate a account, almost every other day and its been a full two weeks and nothing has changed. Please, someone help me out. I would grately, appreciate it. Please and thank you!

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2:10 pm EDT

Skout unethical behavior: using my phone number when I never had an account

Someone going by the name of Sean is using my phone number and talking to women having them call and txt my phone number. It is getting really agrivating since have never used the site or been there before today trying to stop it. Im married and dont need this drama has been going on over a week and they need to stop but can not find a way to stop it w/o getting a new # hoping you can solve this and get my phone number off their sight!

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3:07 am EDT

Skout why am I being kicked out of this chat site?

I tried loging in amd it says I been kicked out of this chat site and thst I violated the terms and rules of this chat site, which I did nothing wrong other than forgot my password. So why am I not able to chat on this chat site and what terms have I violated? Please email me at [protected]@yahoomail.com, please and thank you and please explain why I've been kicked out of your website to chat please and thank you.

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Jaelle
US
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Jul 03, 2018 12:11 pm EDT
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Did they ever help you?

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A
8:11 am EDT
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Skout what is the like email address under the picture on the account and what is it used for

What is the email or name under the picture on the account and what is it used for?
What is a skout id and what is it used for? Im tired of getting in trouble because weird things are showing up on my acccount like the email under my name on my account my email is a77 [protected]@gmail.com if someone please be so kind and figure this out for me it would be greatly appreciated thank you and have a wonderful day

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6:01 pm EDT

Skout messaging.

This is the second time I've had this issue. I will be having conversations with a person for a week or two. And then it just disappears. Is that a bug? It's happened when I've met really cool people. I understand that the chat will dissapear because someone blocked you, but in this case it seems highly unlikely. We had great conversations and were getting along great. If you could help resolve this and get me to chatting to them again I would be ever so grateful.

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9:12 am EDT
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Skout about 9,000 diamonds have been stolen from my accounts

I have two accounts on Skout one under [protected]@gmail.com under the name twistedsister69 and I had over 2, 500 diamond almost 3, 000 the other account is under [protected]@gmail.com and I had over 5, 500 close to 6000 diamonds as of April 25 around 2am-3am. I logged on around 4pm or 5pm and my diamonds were all at 0 on both accounts. Someone has hacked into my accounts and stolen all of my diamonds... I am using these diamonds to pay off my college loans off not to buy things this is serious to me. You will find that I did not cash out any of these diamonds cause I don't even know how to and was under the impression that you had to have at least 25, 000 to cash out. Your website has a serious security issue this has happened to two of my close close friends on this site and I don't know many people their names are Santos and baby girl Tejada both had a very large amount stolen from them and I was informed by them that your company didi nothing about it. This is unaceptable and I expect to be fully compensated for the loss of my diamonds and competed 1, 000 extra for the effort it took me to write this out I have already written this five times and something is wrong because everytime I submit it it goes back to the start and I am getting frustrated. I tried contacting you via phone but your 888 number prompted me to press one and enter my credit card number for some gift certificate then rand a dozen times and hung up the 215 line had a automated message and just disconnected your company is unreachable I will try again today as I have other complaints that are more serious than this. I would like whatever the amount of 10, 000 diamonds to be transferred into my paypal account asap if I still have it I will make a new one if need to. I do not trust your site with my diamonds. Something is seriously wrong because this is happening to many people and it is theft either from your company or from a hacker either way i'm sure you are insured for this and if not you might want to look into getting insurance for it because it is happening to often and in great qualities. I am going to alter my name just incase and change my password and shout id. I find this all to be unexceptable. I spend a lot of time on this site live streaming and answering messages some of which are simply perverted and disgusting. You have no idea how many pictures od male genitals I have been traumatized seeing via live streaming in my box or in my messages and I report every one. If action is not taken promptly and I am not reimbursed I will start a campaign to get people to move over to liveme.com they have daily prizes and awards and lessons on how to broadcast regarding times and for how long and what kind of message to get across. It seems like a much more put together site. Your company both Skout and Meetme.com could use a little improvement on a scale from 1 to 10 I would rate you as a 3. The only reason I stay on here is because of the people I have come to know but I have since hooked up with them on messenger for the most part so in a way we can live stream u to 8 people I believe at a time which is much better that two people and a bunch of perverts from the middle east. All in all I expect to be compensated for my loss cause I did not cash out I was at my house all day so i'm sure you can figure out from where and who cashed out my account unless they tracked me down within a mile radius of my home which is the next complaint I will be submitting.

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7:05 pm EDT

Skout skout

Every few days skout blocks my boyfriend and I from each other. We don't block each other, but we disappear from the other's page entirely. our chats disappear, our comments disappear, out likes disappear, our views disappear, in short there is no way to contact them or find their page other than to wait it out which takes anywhere from a few hours to two weeks. this is annoying and we even broke up over it when it was two weeks because we both thought the other one had dumped us. Help me PLEASE!

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12:44 am EDT

Skout banned email

I was doing a live stream and my camera was pointed at my whole body I was under my blanket moving my hand around NOW i know that might sound a little suspicious but i was really just moving my hand around i was not doing anything "sexual" i dont go live for that at all i sent several email and appeals but i have no reply's back at all its been about a 1 week going on 2 weeks it would be really nice if i could get my email unbanned so i can log back in this is a mistake and misunderstanding thanks

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10:03 pm EDT

Skout what can I do to get unblocked and get my friends back

2 days ago I met this amazing lady Stevie 21. we were talking but when I came back her profile was gone so I scroll up to refresh it and she came back. but this morning I was talking to her my text was disappering. I refresh the text wasnt working so I went to my favorites page I refresh it she was gone. I was about to cry. I send you 4 or 5 emails what is going on. then I unstall the app and install it I was blocked. I felt torn. because not only my friends were there but who am I going to talk to at school or when I come home. I lost 6 friends on here. the reason why I came here is because I wanted to be myself my half lesbain self.in the real world I cant because im a christain. I will do anything to get them back. im always loney at school and at home. Stevie means everything to me. I want to tell her who much I adore her and to get her number. so can you please give us 60 minutes to talk lesbain to half lesbain please. I miss her so much. I cry in my head more than an hour. I fake a smile and laugh every day.

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Fletcher Sealander
US
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Apr 26, 2018 6:03 pm EDT

The same thing is happening to me and it’s frustrating when you meet amazing people!

K
K
kaiti_rose_
US
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Mar 29, 2018 7:06 pm EDT

same thing happened to me! have you gotten any responses or figured out what happened yet?

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E
2:57 pm EDT

Skout phone number verification via textnow

My account cannot be verified via textnow which is the only number I have so I need my number manually added to my account please.
Basically I went to sign up and it had me enter my phone number to verify. I proceeded to type in my textnow number but it said it wasn't valid.
I looked up troubleshooting for textnow verification issues and it says to have it manually added to my account. I don't know exactly how this works. If possible is there another way to get my account running?

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Dr.Cheeks
US
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May 17, 2018 3:33 pm EDT

I had/have the same exact problem.

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About Skout

Screenshot Skout
Skout is a social networking platform designed to help individuals connect and expand their social circles. Established with the aim of fostering connections among people regardless of distance, Skout offers a variety of features that facilitate communication and interaction among its users.

The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.

In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.

Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.

Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.

Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.
How to file a complaint about Skout?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Overview of Skout complaint handling

Skout reviews first appeared on Complaints Board on Oct 18, 2010. The latest review A Cautionary Tale: Skout - Proceed with Care was posted on Mar 8, 2024. The latest complaint *urgent attention* live stream user ' jesse ' : hate speech, suicide enabler was resolved on Sep 04, 2019. Skout has an average consumer rating of 1 stars from 1257 reviews. Skout has resolved 9 complaints.
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  1. Skout Contacts

  2. Skout phone numbers
    +1 (888) 531-7703
    +1 (888) 531-7703
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    +1 (215) 862-7832
    +1 (215) 862-7832
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  3. Skout emails
  4. Skout address
    301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
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  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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