Skout’s earns a 4.3-star rating from 1257 reviews, showing that the majority of users are very satisfied with social networking experience.
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Account permanently deleted
My account was terminated because I "violated terms of agreement", which is absolutely false. I have screenshots of the chat request proving that I was the one violated, and also proving that I used the site to watch my friends live stream cooking show. Can't get much more innocent than that, meanwhile I get sexual messages at least five times a day. All I did was block them, so I am absolutely positive someone falsely reported me because I ignore them.
Desired outcome: I want my account restored, if only briefly to message some friends that I won’t be on there anymore
Unable to log in.
Hi! I suddenly not able to access my Skout account when I tried to login to my laptop. It says invalid login/password, so I reset the password but still no luck. So I logged out my skour account on my phone because I was thinking maybe that's the problem. However, it didn't fix the issue and what's worse is I can no longer access it on the phone. I keep rerouting me to create a new one but it's not even letting me create a new one. I did try reporting it to their customer service but they only responded once and has not gotten back.
Desired outcome: Restore my access pls. You can't just block my access without giving an explanation.
They permanently deleted my account
Skout permanently deleted my account because they said I violated terms. I have had skout for years and this was my first time having a problem. Please help me fix my account under email. They blocked amy whole device. This was extreme and unfair. Please help
[protected]@gmail.com
Desired outcome: To have my account back and my device unblocked
Skout
I was banned cause I yelled at someone on the app please forgive me and unbanned me cause I miss my friends and am not gonna make issues any longer
Hey I was wondering if y’all can help me get my black badge since it didn’t give it to me
Contact me at [protected]
Skout app
My account was deleted for breaking rules but I didn't ever break any Skout rules. I'm pretty sure someone hacked my account cause I keep getting messages saying Skout sent codes to my second device. I only have one phone and one number. Recently before I got deleted, people kept asking me why I have 2 accounts and I only made 1 and use only one so obviously someone made a fraudulent account using there number and email using my pics. I have only been using Skout for 3 months and I had just upgraded and it was cancelled and says it was refunded but I didn't get any refund either so a hacker must've gotten it. I did nothing wrong and now I can't use Skout at all. Please help rectify this situation for me. Thanks. Stacey Barth. Stacey Lanelle is my user ID..
Desired outcome: Re-open my Skout account.
Profile update request
Email exchanges below to SKOUT SUPPORT:
On Wednesday, March 17, 2021, 11:44 AM, Allkdd wrote:
Support,
I was informed a second time my profile age & birthday was updated and it has not so again for the third time please update my profile ([protected]@aol.com & 12/17/1986). This is not demonstrating good support service, also advise how soon the change should occur. If unable to make this change as requested will result in deactivated account.
KD
On Wednesday, March 17, 2021, 10:41 AM, Skout Support wrote:
Hello,
The requested change has been made to your account.
-Skout Support
---- On Wed, 17 Mar 2021 00:23:02 -0400 "Allkdd" wrote ----
Support,
No update was completed to the profile second request to do so.
K_D
On Tuesday, March 16, 2021, 3:46 PM, Skout Support wrote:
Hello,
As a one time courtesy, we were able to change the age on your profile.
-Skout Support
---- On Tue, 16 Mar 2021 16:34:09 -0400 "Allkdd" wrote ----
SKOUT Support,
Assistant needed to correct age (12/17/1986 & [protected]@aol.com) on my profile thank you!
K_Dews
Desired outcome: Profile Update Completion
Make me vip
Make me vip
My email being blocked all of a sudden
I am all of a sudden locked out of my account I get email has been blocked when I try to open account why 10:30 pm I'm all of a sudden blocked? [protected]@gmail.com
Desired outcome: Open my account asap
Sir, my skout account is blocked . Please re open my account
Sir, my skout account is blocked. Please re open my account
Skout
I was blocked off SKOUT last week after 3 half years on and off on SKOUT been blocked 3 times before for chatting with different people from the Philippines SKOUT said I broke the terms and conditions but I never by chatting to people so what's wrong with that seriously if I did something wrong then I would admit to it I miss my friends on there
Desired outcome: I want to go back on SKOUT as I have lots of friends on there and I miss them
U block me
Scout block my account pls what can I do
My Emil is ... [protected]@yahoo.com
Pls help
Almost 2 mobth this account is block
Pls help me
I start using skout march 2022 and I have many times to cash out my reawads and all complete,then December 29,2022 I process my cash out reward after 31 of December im still able to streaming then after January 1st my skout account is block my cash out rewards is not able to process so what did I do how to refund my cash out rewards
When I process my cash out rewards after processing skout block my account I never do anything why do
block my account
My skout is no log in
Why they no let me log in my skout.I have many
Desired outcome: I don’t have any out come
Bullying and harassment suicides attempts
Yes a guy that goes by name of Greg, and his account is Brazilian daddy, and jose basketball ..keeps putting banns on someone... And harassment bulling...
Desired outcome: Bann him completely, and he talks about suicide all the time disruption, and talks about nudes.
Some create fake profile
Hi Team
Someone created my fake profile and also mentioned my number in the profile.
How can I request to deactivate such account as I am receiving multiple call.
My phone is blocked 😔😔
My phone is blocked and I can't log in in 2 weeks
Banned or deleted account
Hello,
Last night I was live for about 2 hrs. Left my live and entered a top badges live. All was good. Wake up this morning and all day, can't get into my account. Have I been deleted? If so, why? I'm a Black VIP and have spent thousands of dollars on this app. My I please have my account back or some explanation of what's going on. If there was a problem with me or anything related to my live. A simple email or some communication would be great. My email is [protected]@yahoo.com
Please respond
Skout needs to be exposed for what they truly are! supporters of scam artists worldwide
They do not protect the best interests or saftey of legitimate subscribers from being constantly subjected to overwhelming harassment
they are negligently allowing these deceptive practices from webcam salespeople or fake profiles created by clever scam con artists or incognito prostitution and human sex trafficking rings to entice and tempt individuals by any means possible!
The entire internet dating companies websites and apps need to be held accountable for the lack of improper and unsafe vetting practices for potential subscribers
The vortex of chaos that has been created as a result of this corporations negligence will no doubt have long term emotional effects on the un aware subscribers
There needs to be a monitoring system and guidelines for a specific protocol with mandatory compliance of accountability in place immediately
I got blocked for no reason
Hey my name is Robert mazzoni I am just informing u that I was blocked on skout due to me putting in to many passwords and I am in able to use this service is there a way u can unblock me so I can use this service I would appreciate it this has been going on now for a couple of weeks now and I was wondering if u guys can fix it for me so I can use the app I would appreciate it if u can email at [protected]@gmail.com or u can reach me at [protected] and my name again is Robert mazzoni thanks and have a nice day
I try to log in how many times they block what should I do? Please help to open thanks
Hi
I have been blocked, due trying to log with different Email & password, but since I have been with contact with your support team, and they request me for May identification, which has been approved that was me and it has been clear from there side and they send link to reset May password so I can unblock the service.
But the link they give me I cannot open, I don’t know why, I’ve sent to the support team but still I didn’t get replay from there.
Please can you help me to get back to skoutapp service.
Regards Omar
breaking terms cant use service
hey skout what is going on you anyhow inblocked me and saying i breaking terms os service when i just logged in and didnt do anything my account was blocked i cant use service for breaking terms when i didnt do anythig i logged in in the chat it logged me out for no reason and said you blocked for breaking terms please fix this skout i need my account please [protected]@hotmail.com
Cash out
It tooks 1month now for the diamonds I cash out. Since November 6, 2020 its still On Hold. I have no idea when to release the money.
Skout Reviews 0
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About Skout
The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.
In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.
Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.
Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.
Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.
Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.
Overview of Skout complaint handling
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Skout Contacts
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Skout phone numbers+1 (888) 531-7703+1 (888) 531-7703Click up if you have successfully reached Skout by calling +1 (888) 531-7703 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (888) 531-7703 phone number Click down if you have unsuccessfully reached Skout by calling +1 (888) 531-7703 phone number 3 3 users reported that they have UNsuccessfully reached Skout by calling +1 (888) 531-7703 phone number+1 (215) 862-7832+1 (215) 862-7832Click up if you have successfully reached Skout by calling +1 (215) 862-7832 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (215) 862-7832 phone number Click down if you have unsuccessfully reached Skout by calling +1 (215) 862-7832 phone number 3 3 users reported that they have UNsuccessfully reached Skout by calling +1 (215) 862-7832 phone number
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Skout emailssupport@skout.com100%Confidence score: 100%Supportmarketing@themeetgroup.com100%Confidence score: 100%
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Skout address301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
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Skout social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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