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SM Supermalls

SM Supermalls review: Online pick up service

D
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11:19 pm EST
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I purchased an item at sm online store and paid the said amount now the problem comes when I am about to pick it. First they wont release the item because I have no printout, ok I understand the 2nd time I have a printout but its blurry I thought my printer was defective I asked the person there if I can use their printer n the store but then they won’t allow me, but when I have it printed out in mny printing shopa it all came out blurry because of the color and font the sm online store used! Now the third time I have all the said requirements and yet they wont allow me to take my item home because they cant isue a reciept so I asked if they could issue a manual teceipt and they said no again! I haveto come back at their store make all the necessary adjustment and yet until now they cannot realease my item that I bought and asked me to come back again! Think of the frustration im having right now o have work and can only be availble once or twice a week! They are holding my item that I have already paid for and they are making it difficult for a customer to have an easy transaction with them! The name of the store is sm appliance center at sm east in pasig! Hope you make ctions regarding this

Claimed loss: Paid item

Desired outcome: Release immediately

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  1. SM Supermalls Contacts

  2. SM Supermalls phone numbers
    +63 28 761 111
    +63 28 761 111
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    11%
    Confidence score
    Customer Service
    +63 917 876 1111
    +63 917 876 1111
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    32%
    Confidence score
    Customer Service
    +63 908 876 1111
    +63 908 876 1111
    Click up if you have successfully reached SM Supermalls by calling +63 908 876 1111 phone number 3 3 users reported that they have successfully reached SM Supermalls by calling +63 908 876 1111 phone number Click down if you have unsuccessfully reached SM Supermalls by calling +63 908 876 1111 phone number 58 58 users reported that they have UNsuccessfully reached SM Supermalls by calling +63 908 876 1111 phone number
    13%
    Confidence score
    Customer Service
    +63 922 876 1111
    +63 922 876 1111
    Click up if you have successfully reached SM Supermalls by calling +63 922 876 1111 phone number 3 3 users reported that they have successfully reached SM Supermalls by calling +63 922 876 1111 phone number Click down if you have unsuccessfully reached SM Supermalls by calling +63 922 876 1111 phone number 27 27 users reported that they have UNsuccessfully reached SM Supermalls by calling +63 922 876 1111 phone number
    22%
    Confidence score
    Customer Service
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  3. SM Supermalls emails
  4. SM Supermalls address
    10th Floor, Mall of Asia Arena Annex Building, Coral Way Cor. J.W. Diokno Blvd., Mall of Asia Complex, Pasay, Philippines
  5. SM Supermalls social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all SM Supermalls contacts
SM Supermalls Category
SM Supermalls is ranked 46 among 124 companies in the Retail Stores category