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SM Supermalls

SM Supermalls review: food

W
Author of the review
7:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This morning, i bought a Turon at the supermarket's kiosk. I was hungry and so excited to have a bite of the turon, but to my dismay it wasnt the turon i was expecting it to be. It was smothered with too much sugar and the banana was overripe that it looked like mashed banana. I called the attention of the food attendants but they cant give me a good answer they just looked at my turon. I didnt know how to react, they didnt offer to change it coz they know the quality of all the turon there is the same. i wouldnt want to get my 20.00 as well as i it is already there recorded. I just wanted to call their attention so they will improve the quality of the product they are selling. I just let it pass and was okay with the thought that somebody called their attention and hopefully they will improve it the next time.

Again, this afternoon at the same kiosk where they are selling roasted chicken. I bought 2 whole chicken for dinner but again i lost my appetite when on my first bite the chicken didnt taste good AT ALL. It tasted nasty. As if it was prepared not yesterday but a couple of days ago. My 7yo kid even asked if the foul smell came from the chicken on the table. That is how bad the condition of the chicken is. I was already home and night time already so I decided to write here. I dont how you will treat this complaint but im hoping this will not fall on deaf ears.

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  1. SM Supermalls Contacts

  2. SM Supermalls phone numbers
    +63 28 761 111
    +63 28 761 111
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    11%
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    +63 917 876 1111
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    32%
    Confidence score
    Customer Service
    +63 908 876 1111
    +63 908 876 1111
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    13%
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    +63 922 876 1111
    +63 922 876 1111
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    22%
    Confidence score
    Customer Service
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  3. SM Supermalls emails
  4. SM Supermalls address
    10th Floor, Mall of Asia Arena Annex Building, Coral Way Cor. J.W. Diokno Blvd., Mall of Asia Complex, Pasay, Philippines
  5. SM Supermalls social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
SM Supermalls Category
SM Supermalls is ranked 46 among 124 companies in the Retail Stores category