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I went to Smartstyle (store#11676) on Sept 2, 2021. Tammy Ibanez-stylest.
I asked for an all over color, I got hot roots. I asked for highlights around my face, I got full highlights. She used the flat iron trying to make the hot roots look better. I didn't ask for it. She charged me $172.94
All-over c. 69.97
Full highl. 82.97
Flat iron. 10.00
Length. 10.00
After she put the dye on, she set the timer for 45 minutes and did not check my hair. Afterwards she did not offer fixing it, said it was red because of red in the dye. Its labor day weekend and I'm stuck at home because I'm to embarrased to go out.
Desired outcome: I would like a full refund because Ive got to pay to get it fixed.
