Menu
Social Finance / SoFi Customer Service Phone, Email, Contacts

Social Finance / SoFi
reviews and complaints

Social Finance / SoFi's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.sofi.com
www.sofi.com

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Social Finance / SoFi complaints 2

ComplaintsBoard
K
8:09 pm EDT

Social Finance / SoFi Banking

Sofi are SCAMMERS! Please beware and keep a close eye on your account! My account was just opened I received my first direct deposit 5/4 and my money was stolen from my account the very same day! Your money isn’t secure with SoFi as I wasn’t guaranteed to receive my money back! How do you trust a bank that doesn’t have proper security measures and doesn’t guarantee there mistake! Do not bank with SoFi!

Desired outcome: My money back that was taken from my account

Read full review of Social Finance / SoFi
Hide full review
ComplaintsBoard
R
3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I needed to pay for my vehicle registration. There is no way to pay for this without being charged a surcharge by the state unless you use cash or a check. SoFi does not issue checks without going through a special request process that takes 14 days to complete. I called SoFi to raise my daily limit request to the amount I needed. SoFi limited access to my...

Read full review of Social Finance / SoFi

Is Social Finance / SoFi legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Social Finance / SoFi to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Social Finance / SoFi is known for their high standards and safety. If you're thinking about dealing with Social Finance / SoFi, it's wise to check how they handle complaints.

Social Finance / SoFi earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Social Finance / SoFi. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sofi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sofi.com you are considering visiting, which is associated with Social Finance / SoFi, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Social Finance / SoFi have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Social Finance / SoFi website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Social Finance / SoFi protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Social Finance / SoFi complaint handling

Social Finance / SoFi reviews first appeared on Complaints Board on Mar 22, 2019. The latest review Banking was posted on May 4, 2023. Social Finance / SoFi has an average consumer rating of 1 stars from 2 reviews. Social Finance / SoFi has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.6
8300 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Social Finance / SoFi contacts

  2. Social Finance / SoFi phone numbers
    +1 (855) 456-7634
    +1 (855) 456-7634
    Click up if you have successfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number Click down if you have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number
    Customer Service
    +1 (844) 763-4466
    +1 (844) 763-4466
    Click up if you have successfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number Click down if you have UNsuccessfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number
    Home Loans
    +1 (855) 357-6342
    +1 (855) 357-6342
    Click up if you have successfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number Click down if you have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number
    More phone numbers
  3. Social Finance / SoFi emails
  4. Social Finance / SoFi address
    234 1st St., San Francisco, California, 94105, United States
  5. Social Finance / SoFi social media
Social Finance / SoFi Category
Social Finance / SoFi is related to the Investment, Insurance and Financial category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.