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I eat at Sonny's in my area frequently and have never been disappointed until now. I ordered all you can eat St. Louis ribs tonight for dinner. I have to say they were truly unworthy of the Sonny's brand. They were dry and stringy and lacking of the smoky flavor. I actually recorded a second plate just to see if it was a fluke. Much to my surprise they were the same if not worse. I even asked the waitress if anyone else had complained. She informed me that she had just started her shift and couldn't say. At that point I asked for my check, paid it and left. I tipped her well because it wasn't her fault for the terrible quality of the ribs.
I just had to write this experience and hope that it doesn't repeat.
Claimed loss: $25
Desired outcome: That someone takes action to see that the quality that the consumer expects is held to a higher standard.
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