CB Parcel Delivery Services South African Post Office [SAPO] Motor vehicle license online renewal

South African Post Office [SAPO] review: Motor vehicle license online renewal 5

Lydia Kleynhans of Vanderbijlpark, ZA

Mar 23, 2022 2:11 am EDT

Verified customer

Review updated: Mar 14, 2023

Featured review

I renewed my MVL on the sapomvl.co.za/PostOffice website, paid in full for the vehicle license plus delivery fee of R75, and was informed via mail the payment was successful and that deliver will take place within 3-5 working days. This was on the 26th of February already. Till date I have not received any deliver on the said vehicle license, NO response to any of my queries or updates on when the vehicle license will be delivered. I have tried to call the call centre on several occasions, to no avail, as you hold on for over an hour, and NOBODY picks up the phone. I even visit our local post office to try and see if they can assist me, but they can not do anything on the motor vehicle license, as it is issued/registered with Head office as they say, and can not cancel the transaction at the local post office, to refund and renew my vehicle license. I have been driving around with an expired vehicle license now, and can not afford to pay a second time, and even if I could, nobody can provide me with the license, as it is "locked out" on the system by head office due to the online application, and yet I am not getting hold of anybody. I even mailed the CEO, to which disappointment my mail was read by the CEO as I received a read reply back, but even the CEO did not even bother to try and assit me in this matter. I am fed up and desperate to get some help and advise on how I can obtain my renewed vehicle license. Poor pathetic service of SA post office is to say the least

Desired outcome: Renewed Motor Vehicle license to be delivered, or money refunded back into my account, and locking of license removed in order for me to renew locally

Keywords:

deliver delivery fee mail payment queries renewed successful updates vehicle license working days

5 comments

Add a comment

Gerald 101

1 comments

Gerald 101 of US

Sep 25, 2022 7:41 pm EDT

Have you gotten any feedback as of yet?

I'm sitting with the same problem.

What did you end up doing to get your lisence disc?

thapelo ramookho

2 comments

thapelo ramookho of US

Nov 16, 2022 9:44 am EST

Replying to comment of Gerald 101

Has any one gotten a response I’m facing the same challenge

Lungelo M

2 comments

Lungelo M of US

Mar 14, 2023 4:04 am EDT

Verified customer

Replying to comment of thapelo ramookho

Did you manage to sort it out? Im facing the same problem

thapelo ramookho

2 comments

thapelo ramookho of US

Mar 14, 2023 4:29 am EDT

Replying to comment of Lungelo M

Eventually the local post office called me I had to go there had to pay extra as I had incurred charges as they only started the application 2 months later, maybe you can try going to your nearest one

Lungelo M

2 comments

Lungelo M of US

Mar 14, 2023 5:39 am EDT

Verified customer

Replying to comment of thapelo ramookho

I have received an email stating its on its way to our nearest post office after 2 months of waiting. This online thing is stressful, never again. Thank you for your response

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South African Post Office [SAPO] Contacts

South African Post Office [SAPO] phone numbers

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South African Post Office [SAPO] emails

customer.services@postoffice.co.za

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South African Post Office [SAPO] address

350 Witch Hazel Avenue, Eco Point, Eco Park, Centurion, 0157, South Africa

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