Spirit Incentives review: Hotel Accomidations 1

We were promised a stay at Great Wolf Lodge for $50/night...so 2 nights would be a $100 deposit. We would still have to pay taxes & it would come out of our deposit. We had to go to a website...www.mystpage.com to enter our certificate number. We sent in our deposit & then chose "3" possible dates we would like to travel. We would then be notified 45 days in advance of when our trip was to take place. This all sounds great, right? Well, turns out this is ALL a SCAM! Once we did the steps above, we were never notified again of when our trip was to take place! Since I never heard back from Spirit Incentives I logged back in on their website. I then had to call a number to make a reservation? This totally had me confused since I was expecting an email 45 days before our trip was to take place from the possible dates I had chosen. When I called in to see when our trip was to take place, all they said was that they sent out an email for me to respond...that I NEVER received! When I asked them to re-send the email so that I could verify I received it, they said it was not possible. They then checked the dates that I had selected & quickly told me that my dates were all booked! So, they could only issue me a refund NO trip! What a total SCAM! My family was really looking forward to a trip to Great Wolf & now all this time has been wasted on this company! What a waste!