StackSocial
Reviews and Complaints

I ordered 2 items from Stack Social for my daughters for Christmas. One does not work at all and the other was not the color I ordered. I have sent numerous e-mails, only the first of which was responded to and now I am out the money, do not have the products I ordered and even worse, try explaining to 2 little girls that Santa does not return e-mail or calls regarding their presents that do not work!
I have e-mailed NUMEROUS times and am infuriated!

I tried to buy a product from Stacksocial but wasn't able to do that. When I placed my order and tried to pay their website said that there was some kind of error with my card. I tried again and the same thing happened. Then I took another card and tried to use it, but no result.
I contacted Stacksocial customer service and explained that for some reason their website did not accept my credit cards. Their rep promised to find out what was going on and contact me back later, but they never did that. Well, guess they actually did not care.

I've ordered an item from these guys and the one I received was defective. It was working fine but then it suddenly stopped working so I went online and contacted StackSocial via email. No one ever replied and I can't even get a refund for a defective item. They also have a phone number and when I called no one picked up the phone. I left them several messages and I hop to get a response as soon as possible. Too bad I did not check the reviews before I made my order.

I have purchased some gadgets from StackSocial website and never received any confirmation about my payment. They did take my money and that was the end of the story. Tried to contact them and called many times but there was no response. But when I emailed them they asked me to send my order number and payment confirmation. What a joke! I had nothing to provide them because they never gave me anything! A complete scam website!

I ordered an item from StackSocial for $15. There was a discount so I decided to try this website and give it a chance. Well, the product was fine but it was not what I expected so I contacted their customer service and said that I would like to return the product. They said that there will be no refunds and the only thing they could offer is a store credit. When I asked the reason they said because it was a discounted product. I agreed and said that I will take the credit. But since them there was no response and I received no store credit yet. Well, lesson learned. Beware consumers!

This is really horrible site and their customer service is a real nightmare. I decided to buy an online class from this website, but it was a mistake. I realized the horrible service and I wasn't getting what I wanted. I wasn't satisfied with their courses, so I asked for refund. Well, I not new to these kind of sites, so I know that refunds are allowed up to 30 days after purchasing. They told that it is impossible, their service does not have such thing as refund. They told that they can give a store credit towards another purchase and that's all. I asked about the details and was told that biggest possible discount is 10%. I was so angry and but accepted their offer. They promised a discount, but never got any messages about it. So I've been emailing them for weeks asking for the promised discount. And every time the replied „Sorry, we can't give you a refund, but we can offer you a 10% discount”. This site just wants to steal your money, so don't your precious time on them.

Paid $41.63 on 21.10.2015 for above subscription. Had numerous problems setting up with comments my password was 'fishy' That was a stupid response with no guidance. Sent repeated emails but no answer from any of my emails sent to Sarah, when finally she decided to send one email on 26.11.15 Stating a new password after a month of silence. You cannot deal with a Company that ignores my requests. And that is refund my money paid. Email asking for refund sent 27/11/15, and again next day 4 sent in all with NO acknowledgment.