Menu
For Business Write a review File a complaint
Stardock Customer Service Phone, Email, Contacts

Stardock
Reviews and Complaints

www.stardock.com

Learn how the rating is calculated

1.4 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Stardock Reviews 11

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock's Lack of Legal Invoices: A Cautionary Tale

I gotta say, I had a bit of a rough time with Stardock. I mean, don't get me wrong, their stuff is pretty cool. But when it came to getting a legal invoice, things got a bit dicey. I bought some stuff from them and did everything they asked me to do. But when it came time to write down my company details, there was nowhere to put 'em! So I reached out to Stardock and asked 'em about it. And you know what they said? They said they couldn't make me an invoice with my company details on it! Can you believe that? I mean, come on, guys! I just wanna do things the right way and keep everything legal. But it seems like Stardock doesn't care about that. So if you're thinking about buying from 'em, just be careful and make sure you're okay with not getting a legal invoice.

Read full review of Stardock
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock Review: Great Product, Terrible Spamming Habits

Stardock is a pretty good company, but they really need to get their act together when it comes to spamming their customers. I mean, seriously, they send out emails every single day! It's so annoying, and it feels like they don't care about our privacy or our time. We've tried asking them to stop in a bunch of different ways, but they just keep on spamming us. It's really frustrating.

That being said, their product is actually pretty good. We've used it for a while now, and it works really well. It's easy to use and it does what it's supposed to do. We just wish that the company behind it wasn't so spam-happy.

So, if you're thinking about buying from Stardock, just be aware that you might be signing up for a lot of unwanted emails. But if you can get past that, their product is definitely worth checking out. Just make sure you're prepared to deal with a lot of spam in your inbox.

Read full review of Stardock
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Stardock Disappointed and Cheated: My Experience with Stardock's Fences 3 and 4

I recently purchased Fences 3 from Stardock on Steam, but to my dismay, they released Fences 4 just a few months later. What's worse is that they no longer update Fences 3, which doesn't work well on Windows 11. I feel like I've been ripped off and cheated by Stardock.

Their support is terrible too. I tried to contact them about my issues with Fences 3, but they were unresponsive and unhelpful. It's like they don't care about their customers at all.

I think Stardock should be investigated for their business practices. It's not fair to release a new version of a product so soon after the previous one and then abandon the old version. It's also not fair to ignore customers who are having problems with their products.

Overall, I'm very disappointed with Stardock and would not recommend them to anyone. They are a shady company with terrible support and business practices.

Read full review of Stardock
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Stardock Mixed feelings about Stardock's Fences program and customer service

I gotta say, I've been a fan of Stardock for a while now. Their Fences program has been a real lifesaver for me at home, helping me keep my desktop organized and clutter-free. I liked it so much that I decided to buy a license and even got permission from my boss to install it on my work laptop. I've been singing its praises to my coworkers ever since, telling them how much it's improved my productivity and how great it is to be able to hide a messy desktop before a client presentation.

But recently, I've run into some issues. I got a new PC both at home and at work, and I followed the instructions to request a move of my licenses. Unfortunately, I haven't heard back from Stardock yet, and it's been a while. I'm starting to get frustrated, to be honest. I've uninstalled the program for now and I'm trying out some freeware alternatives, but I'm not really happy about having to pay for the same license again if I can't even get a response from the company.

Don't get me wrong, I still think Stardock has some great products. But this experience has definitely left a bad taste in my mouth. I hope they can get their act together and provide better customer service in the future.

Read full review of Stardock
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Stardock Enhance Your Windows Experience with Stardock's Desktop Customization Apps

I stumbled upon Stardock while searching for ways to spruce up my desktop. I was pleasantly surprised to find that they offer a variety of applications that can modify and enhance the appearance and functionality of Windows.

What's great about Stardock is that most of their apps have free versions that still offer some useful features. For example, I'm currently using an app that changes my boot screen and login screen to Vista. It's a small tweak, but it makes my desktop feel more personalized.

One of Stardock's most popular apps is TweakXP, which gives you a lot of control over how Windows starts and behaves. It's definitely worth checking out if you're looking to customize your Windows experience.

Overall, I think Stardock is a pretty neat company. They even offer a Mac-style application launcher, which is a nice touch. Of course, if you want to purchase their apps individually, it can add up quickly. But if you're willing to splurge, you can buy them all together at a significant discount.

However, if you're like me and prefer to save a few bucks, there are still plenty of free options available. So whether you're a tech-savvy user or just looking to add a little personality to your desktop, Stardock is definitely worth exploring.

Read full review of Stardock
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock's Support Team is Non-Existent - A Warning to Potential Buyers

I've been a loyal user of Stardock's software for many years now, ever since they first hit the scene. Back in the day, their support team was top-notch and always went above and beyond to help me out whenever I ran into any issues. Unfortunately, things have changed quite a bit since then.

Nowadays, it seems like Stardock's support team is nowhere to be found unless you're willing to jump through a bunch of hoops and post your problem on their forums. They claim that their forums are staffed with "support personnel, developers, and seasoned users of our products" who will be able to help you out, but in my experience, that couldn't be further from the truth.

Whenever I've posted on their forums, I've been lucky to get even a single response. And when I do get a response, it's usually from someone who clearly has no idea what they're talking about. To make matters worse, it often takes them a week or two to even respond in the first place!

All in all, I would strongly advise against giving Stardock your hard-earned money. Their support team is practically non-existent, and their products aren't even that great to begin with. Save yourself the hassle and look elsewhere for your software needs.

Read full review of Stardock
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Stardock Disappointing Experience with Stardock: Object Desktop License Not Received

On the 10th of October, I was really excited to purchase Object Desktop from Stardock using my PayPal account. I received an email from PayPal immediately that the payment for $29.99 was received, but unfortunately, I did not receive a license from Stardock.

I was really disappointed that I never received an email from Stardock with a license. The email they have listed on PayPal is ***@fastspring.com, which didn't help me at all. I spent an hour googling for a solution, and finally found an email ***@stardock.com. I emailed them and explained the problem, but unfortunately, I received no reply. I was really frustrated and decided to call their number ***677, but I got the usual runaround and wasn't able to speak to a real person. Finally, I was able to send a voice mail, but that was 2 days ago and I still haven't heard back from them.

I was really hoping to use Object Desktop, but unfortunately, Stardock left me with no choice but to put in a claim with PayPal. This has been the worst experience I have ever had trying to purchase software, and I would not recommend buying from them.

Sincerely,

Terry Hancock

Read full review of Stardock
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock Review: Deceptive Practices and Unnecessary Fees

I gotta say, I'm not too impressed with Stardock. I shelled out almost fifty bucks for Object Desktop back in January of 2010, and then had to renew my registration a year later just to keep getting updates. I mean, come on, I already spent a bunch of money on this software, and now I have to keep paying just to keep it up to date? That's some serious BS if you ask me.

Anyway, I let my registration expire again in January of 2012, mostly because I was busy and had moved and all that. But then in April of that same year, my hard drive crashed and I had to reinstall Windows. So I go to re-download my software, and what do I find out? I can't do it without renewing my registration AGAIN. What the actual hell?

Now, if you go to Stardock's website and check out their FAQs, they'll tell you that your software is still yours even if your registration expires. You just won't get any more updates. But that's not what happened to me. I spent all that money and ended up with nothing. Talk about deceptive practices, am I right?

So yeah, I wouldn't recommend Stardock to anyone. Buyer beware, folks.

Read full review of Stardock
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock's Installer File Requires Subscription for Reinstallation - Disappointing Business Tactics

I had a pretty bad experience with Stardock too, just like Cecilia. I had to reinstall my Windows and I had backed up the original installer file. But when I tried to reinstall it, it didn't work anymore. Apparently, the installer file calls back to Stardock servers and it doesn't allow re-installation without a current subscription. I was pretty disappointed because I thought that the original installer file would work just fine. I even checked Stardock's knowledge-base and it said that any installers I have will continue to work. But that wasn't the case for me.

When I contacted their customer service, they told me that the installer file was just a "manager" and that I had to find and backup the smaller individual install files that the first installer downloads into a Stardock folder on my PC when I initially installed it. I thought that was a pretty lame excuse and it felt like they were just trying to avoid taking responsibility for their product. It's not like they made it clear that I had to backup those smaller files too.

Honestly, I think their business tactics are pretty terrible. They lost a paying customer because of this and I don't think I'll ever purchase from them again. I've even seen similar reviews on a few websites, so I feel pretty silly for not checking them first. It's a shame because I really wanted to like Stardock, but they just didn't deliver.

Read full review of Stardock
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Stardock Stardock Review: Great Ideas, Lacking Follow-Through

Stardock (Stardock.com) is a company that claims to be a "cutting-edge innovator" that specializes in desktop utility software and PC entertainment. They offer various utilities for your PC, such as CursorFX and IconPackager, which are meant to enhance your PC's functionality and customize your workspace.

My personal favorite is CursorFX, which allows you to download and use a variety of animated cursors. However, the company has recently started charging for some of the featured cursors, and they limit downloads to six a day. Additionally, while they claim that you can create your own cursors with the program, it requires additional software and is not user-friendly. The support from the company's help desk and community forum is lacking, and they often try to upsell customers to other programs.

IconPackager is another program that is supposed to change all of your system's icons at once with custom icon packages. However, there are only a limited number of packages available, and not all of them change all of your icons. It requires a lot of manual work to correct this, and the program often messes up and requires starting over. The support for this program is also limited.

Overall, Stardock has great ideas but lacks follow-through. Their programs are often half-finished and half-tested, and their support is lacking. While they are good at selling their programs, they do not live up to their promises. It is a shame because many people, like myself, enjoy customizing their workspace and would recommend Stardock if their programs were all that they claim to be.

I would give Stardock a 2.5/5 stars.

Read full review of Stardock
Hide full review

Stardock Complaints 1

ComplaintsBoard
E
7:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stardock Stardock: Una estafa que promete descargas gratuitas

Stardock es una página web que te promete que puedes descargar cosas gratis, pero cuando intentas registrarte, no funciona. Te mandan un correo para verificar tu cuenta, pero después no puedes entrar. Es una estafa. No te fíes de esta página.

Read full review of Stardock
Hide full review

Is Stardock Legit?

Stardock earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Stardock to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Stardock is known for their high standards and safety. If you're thinking about dealing with Stardock, it's wise to check how they handle complaints.

Stardock has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Stardock has registered the domain name for stardock.com for more than one year, which may indicate stability and longevity.

Stardock.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stardock.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Stardock.com you are considering visiting, which is associated with Stardock, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Stardock have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Stardock website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Stardock.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Stardock

Screenshot Stardock
Stardock is a leading software development company that specializes in creating innovative and cutting-edge software solutions for Windows-based systems. Founded in 1991, the company has been at the forefront of the software industry for over three decades, consistently delivering high-quality products that have earned them a reputation as one of the most trusted and respected names in the business.

Stardock's software products are designed to enhance the user experience and improve productivity, with a focus on customization and personalization. Their flagship product, Object Desktop, is a suite of desktop enhancement tools that allows users to customize their Windows desktops with a wide range of features and options. From customizing the taskbar and start menu to adding new themes and wallpapers, Object Desktop provides users with a powerful set of tools to make their desktops truly their own.

In addition to Object Desktop, Stardock offers a range of other software products, including Fences, a desktop organization tool; Start10, a customizable start menu replacement for Windows 10; and Groupy, a powerful window management tool that allows users to group multiple windows together for easier organization and management.

Stardock's commitment to innovation and excellence is evident in every product they create, with a focus on delivering software that is both powerful and easy to use. Their products are designed to meet the needs of both individual users and businesses, with a range of features and options that can be customized to meet specific requirements.

Overall, Stardock is a company that is dedicated to providing high-quality software solutions that enhance the user experience and improve productivity. With a long history of success and a commitment to innovation, Stardock is a company that is sure to continue to be a leader in the software industry for many years to come.

Overview of Stardock complaint handling

Stardock reviews first appeared on Complaints Board on Jun 18, 2023. The latest review Stardock's Lack of Legal Invoices: A Cautionary Tale was posted on Jun 18, 2023. Stardock has an average consumer rating of 1 stars from 11 reviews. Stardock has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.0
218 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Stardock Contacts

  2. Stardock phone numbers
    +1 (734) 927-0677
    +1 (734) 927-0677
    Click up if you have successfully reached Stardock by calling +1 (734) 927-0677 phone number 0 0 users reported that they have successfully reached Stardock by calling +1 (734) 927-0677 phone number Click down if you have unsuccessfully reached Stardock by calling +1 (734) 927-0677 phone number 0 0 users reported that they have UNsuccessfully reached Stardock by calling +1 (734) 927-0677 phone number
  3. Stardock emails
  4. Stardock social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Stardock contacts
Stardock Category
Stardock is ranked 39 among 432 companies in the Computer Hardware category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.