State Bank of India [SBI]
Reviews and Complaints

Respected Sir,

I am Rajesh kumar, residing at 3a/3 brick field lane kolkata- 39. having a saving accounts in gorachand road branch(A/c no.- [protected]).
In may first week i came to uttarpradesh(east) in the dist. of balrampur for some work.
Here on 17th of may 2010 i deposited 3 cheques of my account in 2 names. details of the cheques and the persons on whose name the cheques were issued:-- 1. cheque no.- '757008', issued on the name of eqbal ahmed khan, amount - 5000/-( his account was in kolkata, gorachand road branch).
2. cheque no. '757009', issued on the name of md. zafar hussian, amount 3500/- (his accoutn is also in kolkata, picnic garden branch)
3. cheque no. '757010', issued in the name of eqbal ahmed khan amount- 1500/- (this one was not of his kolkata branch but in balpurbranch, balrampur, uttarpradesh).
Sir, All this cheques was issued by me on 17th of may, i just issued it on the names but i didnt made it account payee, and I myself deposited all the cheques in the drop box (in front of my friend and his wife, they both are the witnesses of me dropping the cheques in the drop box of the said bank and branch) of balrampur mandi branch, balrampur, u.p.
Later on the 21th of may i checked my atm and took the mini statement and found tht the cheque of 5000/- was cleared that very day from my account but there was no information of the other two cheques. when i went to the bank(balrampur mandi branch) to verify about the other cheques and was amazed to found out that no one in the bank including the manager had no clue about any of my cheque, they checked everything in there accounts and ledger but they had to entry of my cheque there, thgen they checked the drop box, it wasnt there also. Then at last the manager verified from his system when i told him that how come then one of my cheque was cleared from my account on 17thmay which was one af the 3 cheques, then the manager saw in the system and told me that the cheque of 5000/- was not cleared from here but was cleared from some other branch(from balrampur main branch). and then the manager and the staffs started pointing me that i had lost the cheques some where or i have dropped the cheque in the main branch and the manger also started saying that i am mentally disturbed and i am just harresing them.
Sir, believe me before that day i never even knew where the balrampur main branch was, and i am not mad either to do such a mistake. I am a man of 30 years and educated and also a bussinessman and the manager there told me that i am mad and he threw me out of his branch.
Sir. Now the problem is how the cheque deposited in the balrampur mandi branch's drop box went in the hand of any one who could take it to the main branch and cash it. After that incident i went to the main branch and met the manager there and i must say he is a genuine gentleman, every manager should be like him, he is just a wonderful humanbeing, he showed me the vouchers of that day and i saw that my cheque was there, some one bought the cheque there and encashed it, on the back ot the cheque i found the persons signature of eqbal ahmed khan name but was in hindi.
Sir, till now i have not found my other two cheques.
I have send the whole matters to every department of SBI and even to the consumer complain, but havnt yet sent it to the media, just want to wait for a day then will sent it to all media even if i have to spend some more money after lodging a F.I.R against the manager of the balrampur mandi branch because either he of any of the staff there has done this is certainly is corrupted.
waiting for your feedback,
thanking you,
Rajesh Kumar
a/c no.- [protected]
cell- [protected]

have lost my SBI credit card([protected]) today in Gurgaon. I bought some Deos etc. from Gurgaon central worth Rs 525/- approx. And after that i misplaced it somewhere. Later on when I tried to look from my SBI card to make payment for some other item, i realized that it is not in my pocket. When i called your call ceneter, it took me almost 3.5 minutes to reach to call center executive, adn as i reposretd him abt lost of my card. He blocked the card, but told me that some one made the trasacrion of approx 31000/- in Reliance just 2-3 mins ago.

They sent me charge slip and I have replied them back that its not mu signature and sent them speciman copy of my signatures by scannig my letter and mailing on their email id..

I got reply that

Dear Sir,

This is with reference to the review of the disputed transaction dated February 02, 2010 at RELIANCE DIGITAL RETAI For Rs.31, 000.00 on your SBI Credit Card .

In this context, please note that we had taken up the matter with the merchant bank. In response to which, the merchant bank provided us with the copy of the chargeslip, which was duly sent across to you on at your address registered with us.
Please be informed that the above-mentioned transaction is an EDC online transaction, which means that the card was present at the time of the transaction.

Since the card is still in your possession, we urge you to clear the amount outstanding at the earliest to avoid further late fee and finance charges on your card account. We are closing this dispute at our end.

Incase of any further query on your card account, please contact the SBI Card helpline at 39 02 02 02 or [protected] (if calling from MTNL and BSNL lines). IVR & Emergency Services are available 24 hours And Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

SBI Railway Cardholders, Please call the 24 hour Railway Card Customer Care Helpline at 39 02 12 12 or [protected] (if calling from MTNL and BSNL lines).

I trieed to make them understand on phone and email. I alsmost spent 300 rs till now by calling them and standing in long queue of their callers.

Everymonth they are incresiung my bill with late fee and interst charges.. Can some one help me here..

But Please take my advice never to take SBI credit card at least... They will make u fool always...

My sbi atm debit no. [protected] issued by sbi branch gulmohar, bhopal against sb a/c no. [protected] has been misplaced. kindly arrange to block atm card.

Subhash sanyal, mob no. [protected]

I have an a/c in sbi, gangeswari, distt - jyotiba phule nagar, up. which a/c no. is [protected] on the name of sailja. I have used the atm of syndicate bank, kankar khera, meerut cantt on 21.07.2009. the atm has not provided me any amount, but my a/c has been debited from 8000 rs.
I have infromed the brach manager of sbi, gangeswari about it on 23.07.2009. he advised me to contact the syndicate bank, kankar khera. I have also contacted them. the have the copies of received complain in this regard.
but till date I have not been credited by those amount which was deducted from my a/c. those branches are passing the buck on each other. you are requested to help me in this regard as quick as possible.

Hi, The SBI customer service is pathetic to begin with. I reside in Bangalore and had taken a loan from them. Although SBI claims to be computerised et al, yet the officials working there represent the ilk of pan-chewing babus. They had provided me with email IDs to get in touch with them for disbursal of loan amounts. After having sent 5-6 emails reminding, asking about the status not a single pathetic person decided to respond. And when we went there personally, we were told that they never received any email. If an email is sent, it is bound to arrive at some place.
That's the technology part.
Now when you get a chance to speak one of the idiots sitting behind the desk, they don't have any way of referring your records. You yourself have to remember and memorise every nuances about your account and they in typical babugiri will tell you or direct to somewhere else or will ask for supporting documents.
Why can't SBI specify details required on their website itself like other professional banks.
Its a pathetic bank with pathetic people running its affairs. Only good thing about the bank is its nationalised and low rates but still nobody from the bank can explain the account details, should anybody make the mistake of asking them to explain. Overall a bad experience when you require things to get done urgently.

Dear Sirs,

Today Iam in receipt of SMS which read as follows:

"PDC/ECS/SI of Rs.40936/- on a/c xxxxx076332 is due on [protected]. Please ignore, if already paid"

Sender: BT-SBI

Message centre: +[protected]

Sent: 4-May-2010, 07:56:40

I could not understand how the message has come to my mobile. I am not having any debt to any body as stated above. Please clarify in return mail.

Thanking you,

Sincerely yours

C DURGA PRASAD
Mobile: [protected]

Respected sir /mam
my self komal narang A/C no-[protected] on 03-04-2010 my one check show bounce but in that period there is enouf money after this bank has bounce my ecs of magma finance ltd.this is a big red spot to me this is first time that bank has bounce my ecs after haveing money in my account. Now i want written paper that there is not my mistake this is a big mistake of bank .

so please solve my case as soon as possiable and I request to bank to check my account and give me in written that there is enough money in that period.

thanks

KOMAL NARANG
A/C -[protected]

CONTACT-[protected], [protected], [protected]
OFF -[protected]

I am holding SBI Saving account at MICO Layout Branch, Bangalore and I have applied for Home Loan with all the required documents in February 2010.
All the Original Copies of Sale Agreement, Legal, Opinion, Technical Survey are attached with the application forms according to the requirement of SBI Home Loan department.
All the formalities are completed by me to avail the Home Loan of 23 Lacs and even I have paid the fees for Legal Opinion, Technical Survey etc.
Now, I am helpless because neither I am able to get back my documents from the file nor SBI people are responding me for sanctioning the loan from last 3 months.
So, please look into the matter and help me either to complete the loan process or to get back my file with original documents so that I can approach to the another bank to get Home Loan.
Hope you will take this matter very seriously and help me to come out of this problem at the earliest.

Kalyan Mahajan
Cell : [protected]

Would you believe that I have been asked to pay 37000 rupees for a credit card which I never got in the first place. My application was rejected by SBI long back when i applied (I dont remember date or year). Now after so many years they say I have used the card for 37000 rupees and I have to pay it back else they would have a legal notice sent to me. Its Surprising & I am shocked and frustrated after this. What the hell happened I dont know, who used the card I dont know, it never reached me but they say all the details match (like birth date and others). I am not sure if this is a fraud or some one mis used /got a card in my name. I am talking to the customer court people to make sure i do not have to pay any money (i never spent this money why i need to). If any one have any other suggestion please give me...

Dear sir,
my name s. ramakrishnan I am using aircel pocket internet, in my mobile all websites are opening, but when I am connecting to my computer (pc), some of the websites like state bank of india (sbi), axisbank are not opening other then this all websites are opening, I format my system and tried but there is no use still the problem what is the reason, how to over come this please can you help me, along with this I attached the photo of displaying message
My mail id: [protected]@rediffmail.com, [protected]@yahoomail.co.in
Phone number : [protected]

I am ardendu kumar singh. I am a govt teacher and working at govt. middle school lodna, jharia1, dhanbad (jharkhand). my payment account (a/c no-[protected]) in sbi jharia bazar, dhanbad. I want to take a personnel loan 4-5 lac. last 6-8 month I try about it.in that time mr s. k. prasad is br. manager. he many time says to me, you come after 15/30 days. 2 month ago anew br. manager (mishra ji) join there. I meet new manager 3 time about loan. why he not interested to give me loan? why? please help me. how can I take personnel loan through sbi jharia bazar branch.

SIR,

I, Sri Amalendu Shekhar Tripathy, Golmuri, Jamshedpur having PPO no. S/10517/85 wants to bring the following grievances before you:-

1. That, I am an Ex-military person having my PPO no. as S/10517/85 and draw my pension through SBI Golmuri, Jamshedpur.

2. That, it is most regrettable that I could not get any arrears of sixth pay commission till now.

3. All other banks have already disbursed the arrear to their pensioner and are trying to give the 2nd installment of the arrear.

It is therefore, requested that kindly take my case as a special one, sympathetically and order to issue the arrear.

Thanking You.

Yours' faithfully
A.S. Tripathy

SBI card inserted in ICICI bank ATM, Withdrawal money not came but money dedected .Reciept was shown as "Your transaction is declained".plz rectify the problem and get back the money.

SBI MICO layout BTM 2nd Stage, Bangalore

Thes SBI employee are Highly in competent & bad in behaivior,
I went there for account, they asked me to first come on tuesday, then when i went there on tuesday they asked me for identification proof, when i showed them it they asked me for photostat,
later next day, i went there with my photoidentification card original & photostat, they asked me for residential proof,

One question for them all these things are necessary at the time of submission of forms, not to just take it,
I told them pleas give me form & submit them with proof they said No

Why they behave with so stupidity

To:-Chief General Manager (Complaints) April 7, 2010
State Bank of India
Local Head Office
Moti Mahal marg
Lucknow

Subject:-Help regarding the family Pension

Dear Sir/madam,
This is to inform you that my husband Mr. Bhim Bdr Thapa (same person BhimLal Dhakal) expired on February 10, 2009. He was a pensioner of SBI bank and his pension was deposited in Maharajgung-NAUTUNA SBI branch.
He was retired from SBI Branch BANKA.
After his death I have submitted all the necessary documents proofing from lawyer for the family pension. I completed all the formalities, but I have not received any amount/family pension till date.
I went there for 11 times but no body responding regarding the matter and they said your documents were sent to Lacknaw and lakhnaw SBI bank not responding yet. There is no joining date and retiring date of your husband’s file. So we sent the file to lacknow SBI Local Head office for conformation.

Sir, I am old woman from remote area of Nepal. I need one extra person for going Nautuna bank. I already spent a lot of money for traveling to Nautuna. I am tiring and hopeless.
You’re Bank VISION, MISSION and VALUES seems excellent but only hanging on Bank wall, nautuna Bank Manager seems irresponsible man and not enquiring regarding my documents. I am illiterate woman and did not understand Hindi also. Now days everywhere are facility for mail, internet, and phone. Manager can ask and follow up within a minute. But he advice us to go lacknow, but I don’t know where is lacknow and How to go lacknow even I need extra person to go nautuna.
Sir, If your bank staff, s family can not get family pension, then how we belived that other organization, s pensioner can get pension
I therefore, kindly request you for your help and solve my problems as soon as possible.
Waiting for your positive response
thanking you
Sincerely yours

Devaka Dhakal w/o Bhim Bdr Thapa(Bhim lal Dhakal)

Gulmi, Hansara-3, Post office: Khairani, Nepal

ACCOUNT No: - Saving-[protected], SBI Nautuna branch
Contact e-mail:- thaneshwor.[protected]@bpc.com.np

I faced a problem while trying to withdraw an amount on Rs.5000/- (Five thousand) from my ICICIbank account, from a SBI ATM, near Triangular Park, Kolkata. I don’t know if there was any problem or network failure or not, but I never received the amount and got a Transaction slip with a message “Unable to Process” written on it. But I received a SMS saying that an amount of Rs.5000/- is debited from my ICICI bank account. I don’t know why.

But anyhow, I have the Transaction slip with me. The details are:

ATM ID : S1AN00308433
TRIANGULAR PARK, KOLKATA
DATE : 3RD APRIL, 2010
TIME : 19:36
TXN NO : 1201
RESPONSE CODE : 072

I have heard many people faced the same problem while trying to withdraw amounts from SBI ATMs. It is going beyond of tolerance and now it’s a question of sheer negligence from SBI management. Just like other Govt office SBI also thinks they are beyond any work culture and they just can do whatever they think. SBI is a CURSE to our nation. They are a threat to the safety of our hard earned money. Government should take serious and noticeable action against SBI.

And I am going to take all kind of legal steps necessary to regain my Hard earned money.

Hi,

I am not sure why SBI Credit card people are so irresponsible in their work. SBI guys have taken documents for my Credit card 4-5times in 6 months. After sometime I will receive a msg saying “we are unable to process your card”. If you are incapable to provide please stop torturing us by calling repeatedly. When I call back to the SBI guys they don’t respond nor they give the proper reason, they will cut the call after hearing everything. If this is the way bank operates think about how customers trust SBI. I think SBI is one of the junk bank ever seen. I am sending the contact details of the SBI credit card people who have taken my details

1. [protected]-sindhu
2. [protected]-laksmipriya.

Below is my application Form number: S0006491015

Please stop calling us daily. SBI is the worst bank I have seen so far.

If you are unable to resolve this issue. I think assume this is also one of the junk website

Thanks,
chandrashekar

Dear sir/madam,
I have account in sbi of sonakuchi branch of assam, on 26th of march they deducted my 1000 rupees and now I have -939 rupees, I really don't know how it is possible that anyone suffer in minus balance. my acc. no. [protected]. please help me out.

Thank you

To the chairman,
SBI, Mumbai,
Sir,
We (Indian), trusted and link with sbi as known as a backbone of our country people for best service and privillaged priority for the customer. Today happenings snatches our trust and feel insecure to link with in a long run.
Today I went to Krishnapuri branch in Patna for inquery against my cheque put on Saterday 12 PM but not cleared from sbi to sbi a/c. Bank officer Mr. Ramesh lal not only abusing me but heted me till I got senseless in the bank premises. Branch manager Mr. Ravinder Jha was absent, when I was bleeded fully and senseless, some of bank people carry me to baranch manager chamber and did first ad to come back my sense and called my driver and friend to carry me to doctor clinic. For alimighty gress my right eye not damage fully, injured and as per docter, it will recover. After taking medicine, I called to Mrs Sarla Narayan, Regional Manager, sector-2, Patna, Bihar and gave written complaint to her.
Wordless to say anything except " is this a Indian pride bank ? Is it a trusted bank where people beaten and embrashed and wait for justice, are you serve us or we serve you...who will trust if your bank staff start inhumen inside the bank...is this type of customer service for the Indian people who blindly link with you and made it largest bank ?
With Regard
Sanjeev Mishra, [protected]@gmail.com, [protected].

Dear,

I am Vikash Kumar. This mail is regarding exposing the culture, fraud behaviour, cheating and irregularities in State Bank of India.

My mother is having a bank account with SBI with following details
Name - Pramila Gupta
Account Number - [protected]
Branch Address - SBI Main Branch, Bistupur, Jamshedpur

There are several irregularities with the account. Money has been deducted frequently. Total money deducted is more than 40000.00 RS My father and mother went to SBI Bistupur branch (02/01/2010) once they come to know about this. The whole staff was very non-cooperative and didn't ready to listen the complaint. Bank Manager first denied to give any information and also said that you cannot get your account statement, although account statement is a right for a consumer.
My father has given them a complaint letter, on which he said that it is worthless, no actions will be taken on it.

I would request you Please help us.

I had sent several mails to "dgm.[protected]@sbi.co.in'; agmatm.[protected]@sbi.co.in; helpline.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in" but unable to get any updates.