State Bank of India [SBI]
Reviews and Complaints

I would like to give a suggestion that please do not use SBI Credit card. First they will speak very nicely so that you can take card and later in case you can not pay for 2 months the due then the local mawali ( Dev Prakash type) will come to your house and try to kick on your butt.

I complained to CEO of SBI Card and he apologized for the same. But my revenge does not end here. I have to kick that manager back by taking his job.

So avoid using credit card. They will understand you problem. They said to me SELL YOUR KIDNEY and pay the due.

Sir I have already file a compaint on 5/8/2015 DA73619665219 for non functional of MOD Bal my A/c [protected], a phone receive from tele-011-[protected] on 06/8/2015 and he says to complaint has been dresolved that after checking of your account.. That time I aggre with his telephonically answer but after some time a message receive that your complaint have been resolved on 06/08/2015. that time about 64, ooo/- bal on my acount. He says taht minium balance will be more than 35, 000/- At preset my bal is 70, 000/- how it could be possible and functional.

22/05/2015 vodafone-billdesk mumbai in 1500.00 dr. from my sbi card
22/05/2015 airtel pymt-billdesk mumbai in 5070.00 dr. from add on card

This two transactions mentioned above were not done by me, I immediately blocked my both the cards as soon as I received those messages of fraudulence transactions.

Kindly make a note of that, I will not going to pay for those fraud transactions.

However, my total outstanding due amount 14610.04 showing till date which will be paid by me soon but I won't pay for those fraud transactions.

Kindly look into matter and revert back to me soon.
I have not recieved any feed back from you people.

My contact no. is [protected]

I have requested the State bank of India Mansa that I want to surrender my locker in Dec 204. I was told tro come next month ; then on my next visit i was told to come in month of Feb 2015, again to be told to come in March and again was told to come on 2-4-2015. I again went on 2/4/2015.Again i was told that some form is not available and so i was suggested to come after some days .

I had tried withdrawal of 20k from SBI ATM, whit the ATM did not dispend as I had not enough balance. But after some days I got a message of lien balance. which got deducted from my account post I transferred the funds. After following up with bank twice, I couldnot get the amount back. I raised a complaint with RIB, post which I got a call from Mr. P K Chaudhari who said he will revert the money. But this also did not happen. SBI is making false promises.

Dear Sir / Madam,

Extremely sorry but because of SBI I almost feel like killing my life.

1) 2007 or 2008 I dont even remember properly some body frm SBI called and asked me to take SBI Credit card I said I already have ICICI I do not require it. But they forced me saying if you take we shall give free gift worth Rs.5000 I said ok fine.
The concerned person told me that if I do not require card and I have to return it I can do so within one month.

2) After I receive the card they call me and tell me you have got free accidental policy I said if its free fine but they never told me that it costs me Rs.999/- later on when the SBI person wanted to confirm with me about the accidently policy I re-confirmed if its free then they said its just Rs.999/- I said I do not require it but again they forced and I said OK.

3) I was shocked to see and receive TWO POLICIES then I immeidiately called them and confirmed to them I do not require this policy at alllllll...they said they have cancelled one and retain another but I called back to reconfirm it was not done then I called SBI and told to cancel SBI card...I yelled I screamed...the person who was listening to me just kept quiet and told me that CARD HAS BEEN CANCELLED and also the IINSURANCE POLICY and that I do not have to bother for anything.
As instructed by your SBI person I did it within a month.

AFTER ALL THESE...2009 onwards I start getting calls from SBI CREDIT CARD that I have to pay 6000...8000...10000...12000...it keeps on increasing every time you people call mE..

Please tell me now when I have got cancelled everything when I did not accept your card or when I have not used a singe pie from the card why is that still SBI people chasing me.

SBI Credit card team are giving me mental torture by eveRy time calling me to check abt the payment and I have shared the above stories with 100 SBI people 100 times and till now nobody is bothered to help me out and resolve the problem. I CANNOT DO THIS ANY MORE.

I require some body to get into this issue and resolve it...please do not ask me anything to pay because its been more than a year since I quit my job and I am jobless because of my baby...and the best part of SBI was it did not spare me even when I was pregnant and was advised to be on bed rest...I have really gone through hell even during my pregnancy because of such calls from SBI...when I dont have to pay anything why is that SBI is not leaving to live a peaceful life.

SUCH AN UNPROFESSIONAL ATTITUDE OF THE CUSTOMER CARE AND THE AGENTS HAVE RUINED MY LIFE.

I request to plssssssss plsssssssssss HELP ME from this..

Regards,
VEDA
[protected]

I had a transaction issue where my amount was debited twice for same transaction. It got SBI an year to resolve the issue after which they credited the amount into my account. In the mean time i had closed the Card due to their service. Now i have complained them several times to send me my refunded amount as i had already closed the card. But they are not responding me.
Attached is the account details of my SBI account.

i have booked a consignment vide number H40611476 on 6/01/2015 at Jaggannapeta, Razole mandal, East godavari to be delivered at srikakulam.
Till today it was not delivered to the consignee. Hence, the very purpose of sending the parcel is defeated as the contents inside the parcel are expected to reach the consignee before pongal. yesterday and today i have contacted your people via tel no. [protected] [protected] and [protected] where i could not get any response. i expect your immidiate response.
C R GIRI PATNAIK,
CHIEF MANAGER, SBI, JAGGANNAPETA, [protected]

i am having a pension account with the sbi, city branch code03020 jodhpur.i am a retired bsnl employee.the ida is increased by 2.9 %wef 01-07-2014.my colleagues getting the pension through sbbj/pnb have received the pension with revised ida rates whereas i have recd. the pension for the month of july at the old ida rates.on contacting in person to the manager/asst.manager/concerned window clerk there is a common reply that we can not help you in this regard.on asking the contact persons name/contact phone number there is no response, saying the cases are dealt centrally by the delhi office.sbi claims to be a largest bank in India but pension at the revised ida rates is being delayed as compared with the other banks.i want that i should be paid balance amount without delay.

State bank of India, though a government owned bank, and the top bank of India doesn't care of what their needs are and do not even give the basic respect to the customer. The employees working feel that they are the GOD. Are they not being paid, why do they behave so harsh to the customers. I went to the loan head office in Chennai office to request for the next payment of loan. The person sitting there was playing with his mobile, and he doesn't even reply responsible to my questions. He says he has 60 files to complete and only then my turn will come. If there are 60 files to complete, the he should work during the working hours to clear those files, , not play with his mobile. The receptionist says, do not disturb the person, who is playing with mobile. Government official should be evaluated every year, and his pay should be based on the performance evaluation.

SUB: FD-A/C No.[protected]-Closing- Issue with SBI Kadugodi Branch (Branch Code : 5376)
This is regarding the issue faced in SBI Kadugodi branch, while closing my subjected FD Account (Rs. 22, 84, 284.00).I requested Branch Manager to issue the banker cheque for the above said amount. When I went for collecting the cheque on 19th July 2014, I noticed that the Bank has lost the issued cheque and the whole bank staffs were searching the cheque on peak working hours. I was waiting in the bank for around five hours and there was no proper response from Branch Manager and Staffs. Finally bank has re-issued a new cheque (Cheque No. 062096) cancelling the old one. I was told that the earlier issued cheque was damaged. This incident initiated several questions about the trust ability of the bank. I would like to know the answer for the following.
1. If the cheque got damaged, where is the damaged one?
2. If Bank could not handle a single cheque safely, how safety locker can be handled safe?
3. I clearly noticed that cheque got misplaced within the bank premise, but finally I was told that cheque got damaged. Why this dispute?
4. There was no record book for maintained for banker cheque issued/dispatched related.
This is to bring notice that Kadugodi branch has to improve the safety and provide proper service to the customers.

Subject: Non reversal of debited(Mobile Topup) amount Rs. 333/- against
Tid: [protected] Dtd. 01.01.2014

Ref: i) E-mail on mb.[protected]@sbi.co.in on 24/01/2014 at 10:45 a.m
ii) Written application to home branch Hingalganj(14048) on 03.02.2014
iii) E-mail on mb.[protected]@sbi.co.in on 03/04/2014 at 16:03 p.m
iv) E-mail on mb.[protected]@sbi.co.in on 03/04/2014 at 16:03 p.m
v) E-mail on dgm.[protected]@sbi.co.in on 15/07/2014 at 14:33 p.m

Dear Sir/Madam,
With very sorry to inform you that after several approach failed from different authority to your organisation, I am applying to you.
Details of unsuccessful transaction furnished below:-
1) Date of Transaction: 01/01/2014
2) User ID of the Customer:
3) Name of the Service Provider: Airtel (Pre-paid GSM)
4) Amount: Rs. 333.00 (Rupees three hundred and thirty three only)
5) Mobile No Topped up: [protected]
6) Transaction ID: [protected]
7) Any other reference: Time of Recharge 12:52p.m
At first, I contacted to toll free no-[protected] but they did not register the complain and told that the money will be automatically reversed to my account within 7(seven) days.
In this context, I also add that I have submitted written application to the home branch on 03.02.2014 after resolution passed against- PT9992211029496 but no fruitful action has been taken.
I also informed the matter via e-mail to the following address:
a) mb.[protected]@sbi.co.in
b) dgm.[protected]@sbi.co.in
c) sbi.[protected]@sbi.co.in
I have also messaged “UNHAPPY” to [protected], but no one can solve my problem.
Please refund the debited amount as early as possible to my account-[protected].
Thanking you,

Yours faithfully,
Sd/-
Rakesh Pramanik
[A/C No-[protected]]

I am a sbi customer at jogbani(dist araria) branch account no [protected]. I had deposited 50000 twice dt 26.12.2011 and 17.2.2012 on behalf of my sbi life premium policy no [protected] but this amount never got deposited into my account due to fraud done by one of the bank official. I have the deposit slip signed and stamped by bank. I had submitted innumerable complaints regarding my money for which i didnt get any satisfactory reply. I also submitted my complaint to zonal office in purnea but nothing has been done. Its been more than 3 years where my money has not been credited. Bank says we have no idea of it. I would request you to please look into the matter and help me get me money back along with interest.

This is debarati paul, cheated and misleaded from sbi life insurance corporate agent mr. ashish banerjee [bonanza assurance advisors pvt ltd]

Please have this details to understand my situation-

In feb'14 month I received call from sbi life agent, they told me there was a offer for valentine day, the shubh nivesh plan would be like this - I need to pay monthly 30, 000 rs. for 5 years and after 5 year I will get 240, 000 rs. I have done the policy, given cheque of 30000 rs.in february end I have received a initial policy document which was full of wrong information. mr. ashish banerjee (concern executive) told me that I will receive currect policy document within 30 days.

Ashish bangerjee, who has done all fraud thing with me, I asked him that I was told it is 5 years policy, why it is mentioned 15 years policy plan in policy paper? he told me that is no issue in your statement there will be mention at 5th year also you can withdraw the amount. from that time I lost trust on sbi life, I asked mr. ashish banerjee how to cancel, he told me to wait till receive the corrected policy paper, then also I can cancel the contract and I will get 100% refund.

Since march'14 till today hell lot of follow up I was doing with mr. ashish banerjee. everytime the same answer I will receive my policy papers shorty. I asked him to provide higher authority number and policy details he avoided everytime.

Now mr ashish banerjee not even taking my calls. his number - [protected]

Surely I will go for consumer court and lodge complain against sbi life.
I am feeling very much helpless and cheated by this company, want to cancel and refund my 30, 000 rs. immediately.

Please get me rid of this unacceptable harrasment and cheating during the past 5 months, and help me to get my money of 30000 rs.

Regards

Debarati paul
[protected]

Hi,

This is to inform you of my stolen credit card and consequently take appropriate action.

My SBI credit card no. ending with 1985 has been stolen and has been misused yesterday. Around Rs. 24000 worth shopping has been done from V3S mall, Laxmi Nagar, New Delhi starting from 9:00 PM till 10:17 PM after which I blocked the card.
The person used tha name as "Ritika" to sign on the payment slips of shopping from merchant sites.

Kindly lodge the complaint of my card stolen.

My contact number is [protected] and my registered email id is laxmi.[protected]@gmail.com

Regards,
Laxmi Udaseen
[protected]

Sir,
I lost my atm... my account no.[protected]..
Name/number: bx-atmsbi
Time: [protected]:41:29
Content: thank you for using your sbi debit card 622xx7127 for withdrawing rs15000 from atm s10a002577001 at mankapur, mankapur with txn#2997.

Name/number: bz-atmsbi
Time: [protected]:34:34
Content: thank you for using your sbi debit card 622xx7127 for withdrawing rs10000 from atm s10a002577001 at mankapur, mankapur with txn#2453.

Name/number: bz-atmsbi
Time: [protected]:32:04
Content: thank you for using your sbi debit card 622xx7127 for withdrawing rs15000 from atm s10a002577001 at mankapur, mankapur with txn#2451.

Kindly tell me what to do... branch have some internet connection problem...

CaseID=[protected] CaseID=[protected]

On 12th Oct 2013, the disputed transaction happen on my card ending with XX0326.

The way SBI cards has handled this issues is mentally harassing me, despite of informing the bank the moment transaction happen i.e when it is in under settlement, the bank is imposing liability of transaction me.

I also contact merchant (WIZZ AIR) they told me that bank i.e SBI Card is only authorized to contact there acquirer bank & follow the standard charge back procedure.

I dont now why bank is running away from there responsibility.

Hope this time bank reply back with exact reason when they can not contact merchant acquirer bank or through master card & follow standard charge back process to reversal of disputed transaction.

Meanwhile if bank want i will lodge forgery, mental agony and harassment case against SBI Cards & also raise complain in consumer court to resolve this dispute.

Regards
Atul kumar

I went to order a product online from Tradus.com and when the process of payment transacting through State Bank of India suddenly web failed. After connecting I found SBI shows payment successful and after checking my account I found Rs.476/- debited dated 25/10/2013. But till dated 27/10/2013 I got nothing response from neither tradus.com not the payment gateway Pay U India. Reff. No - 50842971IGN2924962 Transfer to [protected] state bank of India. Earlier dated 26/10/2013 I complaint to SBI complaint Board but Till27/10/2013 I got no response. Pl. do something so that I can able to get back the amt. of Rs.476/- as early as possible.

Sir, I have a Saving Bank Account (Salary Account) at SBI, Kaluchak (Jammu) bearing Acct No [protected]. I had applied for Platinum Credit Card and the same was received by me in Mar 13. My Primary Card No [protected] and Additional Card No [protected] in the name of Mr Sunil Kumar & Mrs Soniya Sunil . When I was applying for the card, my address was Capt Sunil Kumar VC, 41 Fd Regiment (KARGIL), c/o 56 APO, PIN- 925741. Recently I have been posted to a new location and my address is changed to Major Sunil Kumar VC, 41 Med Regiment (KARGIL), c/o 56 APO, PIN- 925741. You are requested to send my PIN to my new address at the earliest please.