State Bank of India [SBI]
Reviews and Complaints

Wrongly charged

Respected sir/madam, I am from rajahmundry (a. p) east godavari dist., I have sb account no # [protected] in sbi (innespeta) branch branch code (1013)., on date 29-08-2013 rs.17.50 & rs. 21.02, charged and shown details as dr for petrol surcharge for date 20-08-2013, on that day I have not purchased any petrol by swaping my debit card., when I asked my home branch no body giving proper reply even I went at chief manager cabin he also not given any response., sir/madam plz I request to see my problem and do needful help., madhusudan heda35-2-12 kanchumarthi vari st., rajahmundry 533101 (a. p) mob [protected]

Atm not received

Respected sir/madam, I have sb a/c [protected] in sbi (innespeta) (1013) branch rajahmundry - 533 101 (a. p) from last many years., my old atm card was not working properly due to some problem in sbi debit card., on date 08-09-2013 I have blocked my card by calling customer care @ [protected] with ticket/docket no # [protected]., on 11-09-2013 rs.204/- charged for new applied atm (gold chip card) by branch., upto today I have not received my new debit card by speed post., when I went to my branch no body giving any response including (cm) chief manager, he just told me to come on monday without seeing any details., they have some speed post no # eq569168622in dated 12-09-2013 as dispatch but no more details coming I also went to postal dept to see my atm card /speed post details with docket no # eq569168622in, but no consignment details found., plz sir I request to see my problems and do needful help., no body working properly even chief manager at state bank of india (1013) innespeta branch rajahmundry 533101 (a. p) east godavai dist.,

To, Date: - 26/7/2013
The Manager,
SBI Credit Card Division,
Bangalore

From,
S.H.VENUGOPAL,
#1552, 27th, Main, 26TH CROSS,
2nd Sector, HSR Layout,
Bangalore

Sub: - Closure of Credit Card No. [protected] and [protected]

Sir/Madam,

I am hear by requesting you to close my above said card number accounts totally since I am not interested and not able to tolerate your persons repeated and timeless phone calls, hence I request send the detail closure report with total outstanding and the same will be cleared at single payment.

Thanking You,
Yours faith fully
S.H.VENUGOPAL
Ph: - [protected]
E Mail: - [protected]@rediffmail.com

PPO no [protected] belongs to Shri Ramakrishna Paramahamsa ravi was revised vide diary no PR113025318 dated 21.05.2013. The musheerabad branch enquiry number 040-[protected] is not responding. I tried continuously for about 10 days for knowing the position of my above PPO arrears. The phone is being always engaged or they are not lifting in between 15.00 hrs to 17.00 hrs as allocated for enquiry. I humbly request you sir the suitable enquiry may please be made and early settlement of my revised pension case along with arrears to be deposit in my sbi a/c no [protected] at bazarghat branch hyderabad BSR code 0005893.

dear sir/madam

I was issued SBI Credit Card bearing No.[protected] during the year June 2005, immediately after 2 months in the statement dated 9th aug 2005, I found a debit amount of Rs.3518 against SBI Life Super Suraksha (prem and admin fee) which was not done with my authentication at all. In addition to this debit there were number of debits as follows. an amount of Rs 275.50 as over limit fee, an debit of Rs.58.15 as flexi pay processing fee, another debit of Rs.175 as flexi pay amount. In the same statement there was a wrong debit for an amount of Rs.3518 against date 23.7.2005 and immediately it was given a credit. ( this shows that there was no proper or authenticated entries made in the particular section of your department).
LETTERS TO CONCERNED DEPARTMENT
I wrote letters to the concerned authorities, i wrote a letter DATED 2nd august 2005 to, THE ASSISTANT MANAGER, OPERATIONS DEPARTMENT, SBI LIFE INSURANCE CO LTD AND SENT IT THROUGH COURIER explaining the situation clearly, asking for an explanation for the un authenticated debit using their name. There was no response. Then I wrote a letter dated 13th september 2005 to THE MANAGER, SBI CREDIT CARD DIVISION and sent it through courier, again there was no response or there was no reversal of wrong debits .
I again started talking to the SBI call centre representatives, each time a new representative picked the phone I had to explain the whole situation to each one. Some representatives promised me that they would reverse all the wrong debits, but I was dissappointed to find that nothing was done when I received the next bill (bill dated 9th september 2005). Some representatives game me many other telephone numbers and asked me to talk to them in this regard.
I spoke to concerned people in all these numbers which were given by your representatives in the call centre [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (mr.anand reference number MOPS 310805). This was the only job i was doing the whole of the month of august and september 2005.
In the bill dated 9th october 2005 I again found a wrong debit of Rs.175 and Rs.3518, and then a credit of the same amounts Rs.175 and Rs.3518. This again shows that there were lot of discrepencies in the particular section of your division.
But this was not the end.I started getting calls from the recovery department, i explained them the whole situation but it was of no use. Their main intention was only to collect more money but no body came forth to solve the problem. Now i stopped using the card, broke the card and sent it to the SBI CREDIT CARD DIVISION I calculated the amount used by me and made a payment of Rs.3500/- to the recovery agent MR.UDHAY on 20th October 2010 But againt i started getting calls from them, now they started abusing me, threatening me and harrasing me. They again sent their representative to my place, promised me that if I pay an amount ༯span>of Rs.400/- they will reverse all the wrong debits and close my account. i paid an amount of Rs.400/-to Mr.M.K.SHAH on 5th April 2006, who has also given me a receipt. After this payment we never received any calls or any statements

But, now suddenly from March 2013, that is after nearly 8 years, the recovery department have started calling me again and now they say that there is an amount of Rs.55, 000/- is still pending in my account. They want me to meet them in person to make negotations in this regard and make payment so that they will help to remove my name which is reflected in the CIBIL. I have explained them clearly all the details of the past. I also told them that we are not in any way responsible for all this happenings. we are not ready to spend our hard earned money to make any payment which was not used by us.But they are not ready to clear this problem, but instead they are calling me every day and talking to me very rudely. They have started harassing me again over phone
i kindly request you to help me in this matter

I have lost my atm cum debit card no [protected] issued to me by state bank of India, paud road branch, Pune. My saving bank account no [protected]. kindly block this card immediately.

This is mahendra
credit card number is [protected]
As I am about get home loan from SBI Bank after issue all documents they checked my CBIL report .
I was shocked by seeing the CBIL status . The report says in SBI credit card their is out standing amount of Rs 2807.20 and status Written off for which I did not even received credit card . Because of this issue my CIBL rating gone worst and thay are not issue loan . When I spoke to SBI card customer care they checked Card delivery status as not delivered . SBI bank charge amount for cards that are not even issue . SBi people check the delivery status before putting in CBIL or don't even check from the person that did you received SBI credit card that is default .why should I pay this amount Rs 2807 with out geting the credit card . This is just ridiculous. Because of your fault I could not get home loan . This is just robbery . I have posted this message to [protected]@ge.com, [protected]@sbicard.com, [protected]@sbicard.com, [protected]@sbicard.com but No respons from any one . please help in escalating this to right way to correct one so that I can be out of this problem .

Thanks,
Mahendra kumar

25% of atms do not recognise my debit card no.[protected] of my s. b. a/c [protected] and therefore, many a time I have to leave the sbi atm and use the other one other than sbi. will sbi be able to maintain the card reader of their atms properly. for information, my above debit card smoothly works at remaining 75% of sbi atms and also at the atms other than the sbi one. for this type of sbi atms, many a time I have to run from pillar to post for withdrawing cash.

In 2008 December an agent of SBI came to me to ask about if I need a car loan quickly. I said yes I am planning to buy a card pretty soon. He told me to give my pan card, my house valuation and a cheque for loan processing fees. I gave him everything, what he wanted, but everything was original. on 30th December 2008, he called me to sign the documents in SBI bank Ellisbridge branch, ahmedabad, gujarat India. I went in Manager's Cabin, and I signed all the documents in front of Bank Manager. after I came home on the same day, he called me and asked me to give him 35000 Rs. I asked him why, so he told me, I paid bank manager to pass your loan very early. so you will get your loan cheque on 4th January 2009. I said, No I can't give you money because u didn't tell me anything before i started application. Agent's name was Jitu, its been 4 years so I didn't remember his full name, nor his number. I even don't know bank Manager's name. So when he asked me 35000 rs. I told him that I don't need any bank loan, please cancel it. then He was swearing at me, and even try to call me from different numbers, and warned me to give him money. I gave all the numbers and his name in Ellisbridge Police Station, so he stopped calling me. after that i kicked out from my parents house because of some personal issues. I didn't even get any car loan cheque nor any money, or I never visited the bank to get the cheque. Now after 4 years, some people harassing my family members that they are from CBI. and I submitted fraud documents to SBI bank loan so they want to arrest me. I just wanted to ask that CBI, Police Department, SBI bank Managers, they are not making any efforts to catch them who already disbursed their millions of rupees. Just because they are unable to catch them, they are targeting. Lol they are really poor, they filed a case against me and telling the court that I didn't disbursed loan. so why they are catching me. I didn't even took a single rupees from bank. go catch those people who already took your hundreds of thousands rupees.

I sent various requests to the bank for issue of cheque book but they never sent . I had old cheque book which was issued by the bank. I issued a cheque for Rs. 15000/- in favour of my friend in India but they refused to encash it on the ground that the cheque book is obsolete. I asked them to register my mobile phone number which they never did. I asked for change of address but they ignored my request. It has worst service for NRI. The complaints are never attended by them.

I tried to withdraw Rs 4000 on 10 Jan 2013 from SBI ATM in South Ext Part 2, however the money dint come out of ATM and Rs 4000 has been deducted from my account. I spoke with the bank branch manager at South Ext Part 2, he said that the server went down that's the reason you were not able to get money from ATM machine but you will get it back in next 48 hours. I launched the complaint in SBI contact center on the same day 10 Jan 2013 by calling [protected] and they provided me a Complaint # AT115637372769. I received a message yesterday that this complaint has been closed. I called the contact center again today which is 16 Jan 2013 and they informed me that the complaint has been closed because I provided wrong information. However, i gave all the correct details, as mentioned below:
TXN # - 4581
ATM ID - S10A003219002
SBI Card # ending with *******21481
Name - SARABJEET KAUR
Now, they have taken the complaint again and provided me a second Complaint # AT115637432358 as they confirmed that the details provided in the first complaint were correct.

I need money back as soon as possible. And I am really disappointed with your services as this happened to me in the past as well and I had to complaint multiple times to get my money back.

I sent an email at [protected]@sbi.co.in but have not heard any response from them.

Please suggest!

Dear sir, I am using sbi railway cardsince three years and I want to cancell my sbi card, could you help me to cancel this card... Fed up of charges... How to cancel this card

Dear Sir
My brother tried to withdraw cash Rs. 10, 000 from ATM State Bank of India(Modinagar) as on 21/07/2012 at 2:45pm but I did not received any cash & my a/c was debited by the amount given by me i.e Rs.10, 000/-. I have submitted complant in my bank Syndicate bank of Bhojpur, Ghaziabad as on 26/07/2012 but the application reject by State bank of India as on 27/07/2012 after few days I call general manager of Ghaziabad but no received my cash and I did not found any panilty. I send a application with document of Reserve Bank of India’s ombdusman (Delhi) by speed post. He give me a complant no.-002176 but no received my cash. I have reminded the bank 25-30 times but still no response.

Myn details are as follows:-
Name :NITIN KUMAR
Bank a/c no :8770/220/54424
My Bank :Syndicate Bank, Bhojpur (G.Z.B.)
ATM Card no :[protected]
Date & Time of Transaction :21/07/2012 & 2:45pm
Addres :Nitin kumar S/O Shri Satyaveer Singh Vill-Amrala, post- Faridnagar, Dist- Ghaziabad(U.P)
Pin code :245304
Mobile no :[protected], [protected]

Twice amt debited for single transaction made
Dear sir / madam,

This is to inform you that i had purchased medicine from apollo pharmacy belghoria, kolkata - 56 on 21 / 11 / 2012 of rs 505 / - using sbi debit card ending 8388. On checking sbi online a / c i saw that my savings a / c has been debited twice with the same amount of rs 505 / - vide mid no [protected], tid [protected], auth code 340551, pref num [protected], batch 202 & inv 202. Pos prch
Pos 030422 [protected] kolkat was shown as transaction id in my online a / c. The transaction was done using axis bank terminal. I rang back the apollo at belghoria at [protected] next day but they told me that the amount will be credited to my a / c within 5 - 6 working days back to my savings a / c. Till date the amount of rs 505 / - has not been credited to my a / c. Now they are telling me to contact axis bank. I then contacted axis bank but they told me to contact sbi. I contacted sbi customercare via my online savings a / c. They provided me 2 email ids & following numbers
080 - [protected] or [protected] [protected] 022 - [protected], or e - mail at, [protected]@sbi. Co. In, dgm. [protected]@sbi. Co. In. I mailed the query to them 10 days back but didnt get any reply nor i was able to get in touch with them via phone numbers. Even the sbi website is not registering my complaint as i have tried their 10 times. Please help me.

Thanking you

Sbi debit card no
[protected]

Savings a / c no
[protected]

Branch
Birati

Maitrei dey
[protected]

Dear Sir

I had applied for the Credit Card in the month May 2012 wide application no. [protected] but I have received a message many times sent by you that "Dear customer your application for credit card has been declined as it did not met our credit criteria" in the month May 2012, and I have not received yet the Credit Card.

Therefor I had to receive this service form the another Bank because there was no option left to me from your side. But now you sent me a message that "Dear customer your statement dated 15-Aug-2012 has dispatched. Total Amount due of Rs 560.68 or Min Amt of Rs 261.68 is payable by 04-Sep-12", due to which am a bit confused that If U was unable to issue the Credit Card to me then for what reason you have sent this message to me.

And it is to inform you that I have already taken the Credit Card form the another Bank, hence there is no need of your Credit Card to me right now.

So you are requested that kindly cancel this card right now.

Thanking You!

Regards
CA Shashank Shekhar Jaiswal

Hi I have opened an account in SBI... They provided ATM card and internet banking details.. As per their instructions i changed my internet banking username and password... But whenever i login into onlinesbi i get the following alert "You do not have any accounts mapped to this username...

My name Roselind a wife of Mr. Anand a credit card holder I have come forward for settlement of Rs.60, 000/-In the name of Anand S.N
Credit Card No. [protected] after receiving all the payment they are refusing to issue a NOC Letter and demanding more of another Rs.55, 000/- saying my settlement letter is invalid this is absolutely cheating and without informing me that the letter is invalid they kept collecting money and my sal is just Rs.5000/- still i manged to pay all the settlement amount but still bank is cheating me I need a justice I humbly request you to help me this issue.

I Jagannath Ghagare, SBI card holder. it has been agreed that Rs. 499 as yearly charges for credit card. but the bank has charged me Rs. 287.89 extra as interest and statement charges and even i haven't use the card yet... hence i want to surrender the card immediately.
Name: Jagannath Ghagare
SBI card no. : [protected]
Contact no. : [protected]

My name is ramesh chand & account no is [protected] at salugara branch.
I was in army and now I am retired and still I am living in punjab
I have drawn cash through atm card no [protected]
rs 5000/-on 06 jan 2011 by atm 1164 & rs 5000/-on 06 jan 2011 by atm 1165
from obc bank but I didn, t get and debited from my account. I reported so many time
but there is no action for example :-
(a) complaint no [protected] dated 12 jan 2011) after reporting rs. 5000/- credited in my account
(b) complaint no [protected] dated 12 jan 2011)
(c) complaint no [protected] dated 05 apr 2011
(d) sir I sent application by registered post on 20 mar to bank manager and rm
(e) sir I sent message as unhappy to [protected] thrice.
I sent to email to apnapaisa also
sir, I reported to customer care so many time at last I got your address from someone.
please solve my problem. so that I get tension free.
thanking you
yours faithfully,
ramesh chand
ward no 05 h. no.332
sh. guru ravidass mohalla
vpo&teh balachaur
distt. sbs nagar punjab
pin code 144521
contact no [protected]

Last month 30/05/12, 31/05/12 and this month 1/06/12 was withdraw 120000 in my state bank of india A/c by another ATM but original ATM was in my pocket at that time. My A/C. No. is [protected] in state bank of india, chandigarh phase -2 ramdarbar and i had also complained in Chandigarh SP office public window . So tel me as soon as possible what steps do you in my case.