STOCKROOM’s earns a 1.0-star rating from 5 reviews, showing that the majority of furniture shoppers are dissatisfied with their purchases.
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Not a service
Hello dear support,
I am one of the members, some people have decided to ruin the business reputation using this platform. Checking other platforms reviews, they are not like this. There are many scam reviews with hate speech and too personal.
I will be grateful if you can take down the complaints.
I will be waiting for your feedback whether in this account or in my email.
https://www.complaintsboard.com/stockroom-furniture-outlet-horrible-service-c799950#c2227600
https://www.complaintsboard.com/stockroom-furniture-outlet-horrible-service-c799950#c1826019
https://www.complaintsboard.com/stockroom-furniture-outlet-horrible-service-c799950#c1782308
https://www.complaintsboard.com/stockroom-furniture-outlet-horrible-service-c799950#c1782300
https://www.complaintsboard.com/stockroom-furniture-outlet-horrible-service-c799950#c1781932
Please help me review all and help me with the one you can help me with
I bought a beige sofa and there is blue and red color marks on the cover
I called the shop asking if they can change the cushion cover since there is a blue finger print and a red finger print on the beige color cover. The manager said they cannot change it and they will either take it away or I have to suck it up as this is how it is. The manager has an awful attitude which I have never experienced before. This is exactly what the other people wrote about them on the internet. I cannot believe they have lasted this long with this type of customer service.
I should have checked the reviews before I purchase from this shop. Think twice before you place your order and be mindful if your order goes wrong, this is what you will be facing.
Fraudsters !
Once you have paid, Stockroom doesn't care no more. Whether you receive the goods or whether they are broken, doesn't matter, you will not get any response let alone any help or support. If you get cheesed off (obviously), the staff will turn extremely aggressive and rude - I've never experienced anything like this before. Essentially they now owe me 15, 000 bucks but they simply don't care.
Also, the items displayed in their showroom are of completely different quality then what you will actually be getting. This is a scam !
Order at your own risk !
Do not order from Stockroom ! You will regret it, I can guarantee you this ! The showroom is full of items which are of high quality - what you will receive is of utmost low quality. They claim that the original price is 'HKD 38, 000' for example, but now it costs HKD 12, 000. In reality, it costs them HKD 2000 to make in China - within 5-8 weeks it will break. Don't expect any help or support from their staff - and don't be too surprised if they get aggressive and rude. There's plenty of other furniture shops in Hong Kong, don't bother with Stockroom.
Is STOCKROOM Legit?
STOCKROOM earns a trustworthiness rating of 69%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for STOCKROOM. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Stockroom.com.hk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stockroom.com.hk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Stockroom.com.hk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stockroom.com.hk may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to STOCKROOM. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Stay away from stockroom! Order at your own risk!
This company is a fraud ! They are scammers ! Once they got your money, they wont' care anymore. Zero after-sales service or support, extremely rude and unhelpful staff (one young boy staff told me to '#### my mother') - simply amazing! Never experienced before! The ordered goods were defect, yet they simply do not care, it's your problem - and you'll never hear from them again. Stay away !
Horrible service
Never buy furniture from STOCKROOM. We ordered a sofa online from them and after discount was HKD 3000 something but In the end the total price was over HKD 5000 because we have to pay delivery service and this and that. Surprisingly the stock is not available so they have to make one first! On the delivery day (today! Exactly a month after we ordered it...
Read full review of STOCKROOM and 6 commentsSTOCKROOM Reviews 0
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Overview of STOCKROOM complaint handling
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STOCKROOM Contacts
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STOCKROOM phone numbers+852 2817 0999+852 2817 0999Click up if you have successfully reached STOCKROOM by calling +852 2817 0999 phone number 0 0 users reported that they have successfully reached STOCKROOM by calling +852 2817 0999 phone number Click down if you have unsuccessfully reached STOCKROOM by calling +852 2817 0999 phone number 0 0 users reported that they have UNsuccessfully reached STOCKROOM by calling +852 2817 0999 phone number
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STOCKROOM emailsINFO@STOCKROOM.COM.HK100%Confidence score: 100%Support
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STOCKROOM addressRoom C, 20/F, Hong Kong Industrial building 444 Des Voeux Road West, Kennedy Town, Hong Kong
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STOCKROOM social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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