Menu
For Business Write a review File a complaint
StoneX.com Customer Service Phone, Email, Contacts

StoneX.com
Reviews and Complaints

www.stonex.com

Learn how the rating is calculated

2.5 1 Review 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

StoneX.com Reviews 1

ComplaintsBoard
A
12:00 am EDT

StoneX.com Efficient forex services

I recently used StoneX for their foreign exchange services and was quite satisfied with the experience. The platform was user-friendly, and the transaction process was straightforward. I needed to convert a substantial amount of money for an overseas investment, and StoneX offered competitive rates with minimal hassle. The customer service team was helpful when I had questions about the transfer. While the process took a bit longer than I expected, the money arrived safely, and I was kept informed throughout. It's a solid choice for forex needs without any over-the-top frills.

Read full review of StoneX.com
Hide full review
  1. Pros
    1. Global market access
    2. Diverse financial services
    3. Expert market insights
    4. Robust risk management
    5. Tailored client solutions
  1. Cons
    1. Limited retail investor focus
    2. Complex products for average users
    3. High minimum investment thresholds
    4. Potentially steep learning curve

StoneX.com Complaints 1

ComplaintsBoard
N
8:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Having opened an account I followed the funding process and transferred $2000 to the account. After some considerable delay and tooing and frooing the account was charged and the money transferred...or so I thought. I have received a number of emails in relation to the missing 2000 which the bank assures me was transferred to cityindex.com The money ha...

Read full review of StoneX.com

Is StoneX.com Legit?

StoneX.com earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: StoneX.com's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for StoneX.com. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

StoneX.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Stonex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stonex.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up StoneX.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We have identified high risk financial services or content on StoneX.com's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
  • We conducted a search on social media and found several negative reviews related to StoneX.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About StoneX.com

StoneX.com offers a range of financial services including institutional-grade execution, clearing, and advisory services in commodities, currencies, and securities. They cater to global markets with a network of clients across industries and asset classes.

Overview of StoneX.com complaint handling

StoneX.com reviews first appeared on Complaints Board on Oct 21, 2024. The latest review Opening and funding an account was posted on Mar 12, 2025. StoneX.com has an average consumer rating of 1 stars from 2 reviews. StoneX.com has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. StoneX.com Contacts

  2. StoneX.com phone numbers
    +1 (212) 485-3500
    +1 (212) 485-3500
    Click up if you have successfully reached StoneX.com by calling +1 (212) 485-3500 phone number 0 0 users reported that they have successfully reached StoneX.com by calling +1 (212) 485-3500 phone number Click down if you have unsuccessfully reached StoneX.com by calling +1 (212) 485-3500 phone number 0 0 users reported that they have UNsuccessfully reached StoneX.com by calling +1 (212) 485-3500 phone number
    Global Headquarters
  3. StoneX.com emails
  4. StoneX.com address
    230 Park Avenue, 10th Floor, New York, New York, 10169, United States
  5. StoneX.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 13, 2025
  7. View all StoneX.com contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.