StoneX.com’s earns a 2.5-star rating from 2 reviews, showing that the majority of clients are somewhat satisfied with financial services.
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Efficient forex services
I recently used StoneX for their foreign exchange services and was quite satisfied with the experience. The platform was user-friendly, and the transaction process was straightforward. I needed to convert a substantial amount of money for an overseas investment, and StoneX offered competitive rates with minimal hassle. The customer service team was helpful when I had questions about the transfer. While the process took a bit longer than I expected, the money arrived safely, and I was kept informed throughout. It's a solid choice for forex needs without any over-the-top frills.
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Pros
- Global market access
- Diverse financial services
- Expert market insights
- Robust risk management
- Tailored client solutions
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Cons
- Limited retail investor focus
- Complex products for average users
- High minimum investment thresholds
- Potentially steep learning curve
StoneX.com Complaints 1
Opening and funding an account
Having opened an account I followed the funding process and transferred $2000 to the account. After some considerable delay and tooing and frooing the account was charged and the money transferred...or so I thought. I have received a number of emails in relation to the missing 2000 which the bank assures me was transferred to cityindex.com The money ha...
Read full review of StoneX.comIs StoneX.com Legit?
StoneX.com earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for StoneX.com. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
StoneX.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Stonex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stonex.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up StoneX.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We have identified high risk financial services or content on StoneX.com's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
- We conducted a search on social media and found several negative reviews related to StoneX.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About StoneX.com
Overview of StoneX.com complaint handling
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StoneX.com Contacts
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StoneX.com phone numbers+1 (212) 485-3500+1 (212) 485-3500Click up if you have successfully reached StoneX.com by calling +1 (212) 485-3500 phone number 0 0 users reported that they have successfully reached StoneX.com by calling +1 (212) 485-3500 phone number Click down if you have unsuccessfully reached StoneX.com by calling +1 (212) 485-3500 phone number 0 0 users reported that they have UNsuccessfully reached StoneX.com by calling +1 (212) 485-3500 phone numberGlobal Headquarters
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StoneX.com emailscontact@stonex.com100%Confidence score: 100%Customer Support
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StoneX.com address230 Park Avenue, 10th Floor, New York, New York, 10169, United States
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StoneX.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 13, 2025 - View all StoneX.com contacts
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