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StubHub review: Suspected fraud

L
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2:36 pm EST
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I listed 6 tickets on Stub Hub at 8:02pm 1/7/2024. At 8:12pm on 1/7/2024 I pulled my tickets off/cancelled my listing. At 8:18pm 1/7/2024 I received an email 3 of my tickets had been sold. Not only do I find it ironic that my tickets some how magically sold within 8 minutes when I had them listed elsewhere the full week prior for same price and 0/6 sold, but there were also 272 other tickets listed on StubHub for same event, for same price (some cheaper) in same level/area. But they wanted my 3. 🤔 Interesting. Is it just a coincidence that 3 of my 6 tickets sold as fast as 8 minutes and I was notified 5 minutes after cancelling my listing? I called StubHub at 8:20pm (because finding an actual phone number for StubHub entails research, it’s not easily listed on the website) on 1/7/2024, immediately after receiving the notice that they had sold and was told it was taken care of and it was fine, only to receive an email on 1/8/2024 at 11:54am that “my sale had incurred a charge” of $500. This screams fraud to me and StubHub should not be allowed to get away with scams like this. And this the ticket buyers information:

Email: [protected]@crimsonbridgecapital.com

Full Name: Sae Young Yang

Hmmmm….,,

Claimed loss: $500

Desired outcome: Refund of $500

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  1. StubHub Contacts

  2. StubHub phone numbers
    +1 (866) 788-2482
    +1 (866) 788-2482
    Click up if you have successfully reached StubHub by calling +1 (866) 788-2482 phone number 0 0 users reported that they have successfully reached StubHub by calling +1 (866) 788-2482 phone number Click down if you have unsuccessfully reached StubHub by calling +1 (866) 788-2482 phone number 0 0 users reported that they have UNsuccessfully reached StubHub by calling +1 (866) 788-2482 phone number
    USA & Canada
    1800 770 534
    1800 770 534
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    Australia
    +1 (800) 436-0113
    +1 (800) 436-0113
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    Mexico
    +1 (415) 222-8400
    +1 (415) 222-8400
    Click up if you have successfully reached StubHub by calling +1 (415) 222-8400 phone number 0 0 users reported that they have successfully reached StubHub by calling +1 (415) 222-8400 phone number Click down if you have unsuccessfully reached StubHub by calling +1 (415) 222-8400 phone number 0 0 users reported that they have UNsuccessfully reached StubHub by calling +1 (415) 222-8400 phone number
    International
    +44 800 783 0260
    +44 800 783 0260
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    United Kingdom
    +33 805 542 574
    +33 805 542 574
    Click up if you have successfully reached StubHub by calling +33 805 542 574 phone number 1 1 users reported that they have successfully reached StubHub by calling +33 805 542 574 phone number Click down if you have unsuccessfully reached StubHub by calling +33 805 542 574 phone number 0 0 users reported that they have UNsuccessfully reached StubHub by calling +33 805 542 574 phone number
    100%
    Confidence score
    France
    +49 800 724 1913
    +49 800 724 1913
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    Germany
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  3. StubHub emails
  4. StubHub address
    199 Fremont Street, Suite 300, Floor 4, San Francisco, California, 94105, United States
  5. StubHub social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
StubHub Category
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