Sunbeam Products
Reviews and Complaints

Thanks bobtheman, you took the words right out of my mouth. I have this heating pad and love it. USE PROPERLY and don't block up forums advertising your own stupidity.

It says right on the packaging don't use while sleeping.

My husband & I recieved a digital Mr. Coffee maker this past Christmas, & it lasted us this year Octobr the 4th. I called the eight hundred number the representive could not find the model number on the bottom of my coffee maker that I gave her! How ridiculous is this! We even used the clean mode still not working! How sad to be stuck with a $50.00 coffee maker that can not be replaced! Will never purchase a mr coffee maker again nor will my family!

I purchased a MrCOffee progamable model FT on Aug. 20 2009 used it for 3 weeks and now all the water just runs out the bottom! And the closest repair shop is 2 hours away don't think so. Didn't save box or reciept so pretty much screwed. I have been a Bun coffee maker person my whole life but thought no I will give this machine a chance it was on sale for 50.00 it wasn't worth .50 cents. I will spend the cash for Bun this next time.
Susan M Illinois

mine burned out after one year
model FTX20
heating element went open circuit

Ken
Haymarket VA

Bought a Sunbeam water cooler Sept 08, by Jan 09 it had quit cooling. Called tech support ( ha) several times, got instructions to reset thermostat. Nothing worked, unit is TOAST. Now Sunbeam wants to refund me HALF of the purchase price (note unit is less than 6 months old) and they want me to CUT THE POWER CORD AND SEND THEM A PIECE OF IT! Is that the stupidest thing you've ever heard of? Never heard that one before. Telling everyone I know don't buy Sunbeam. They dont' stand behind their products AT ALL!

Come on everyone! Yes, we expect products to last longer, but a class action lawsuit over this? This is without question, near the top of the list in terms of 1st World Problems.

Hey Guys.
When things like this happen to me (blicking F etc), I get out the qtips and rubbing alcohol and generously swab the contact points. Works on all kinds of things and worked here.
I think the contact points get corroded and need cleaning.

I have a Serta throw. Blinking light. I put it on 5 and it jumps to 3 and starts blinking. No heat.
I moved to another outlet in the kitchen that has a breaker. It works there. I guess I will use it to make bread.

Yep just bought one of these electric blankets from sunbeam 3 days after Christmas. Seems it’s infected with the dreaded blinking light/ no heat havin’ Bulls*%t. It’s 2019 and there are complaints from people over 10 years ago. WTF Sunbeam?! You’re in the business of ripping folks off?

I have purchased 2 Sunbeam blankets in the past month. One of the blankets worked 4 weeks and the lights started flashing, the next blanket only made it 3 days before it started blinking. I also threw away a Sunbeam blanket that was purchased last year because it had the same problem. NO MORE SUNBEAM PRODUCTS FOR ME!

I had the same problem, so I checked the plug where it attaches to the mattress pad. It was very slightly askew. Plugged it in properly and it worked fine. A simple and cheap solution!

Yep, same issue. product is a ripoff

Very easy fix. Be sure that you plug it into the blanket before you plug controller into the wall outlet. I was about to throw out my electric blanket and then I read the instructions attached to the cord that said to do it in this order and it works!

I have bought 8 or 10 electric blankets over the years, mostly Sunbeam because that is usually what you can find. They work for 1-3 years and quit. JUNK. I've moved to comforters, PJs, and a heating pad for my feet. Also, you can pre-heat the bed up with a hair dryer. Much cheaper and nearly as good.

westpoint truly does not care about the paying customer!i paid over 140 for my queen size blanket first year controller went on one side year after the other side went bad sent it in to the company only to hear nothing in return i contacted them she put me off and put me off I'm still without the controller a year later they could give a ratts ###! buyer beware! they are junk dont wast your money

I been looking for a new electric blanket . But all I can find is the one they call electric blanket. I miss the one with the silk edge and the wonderful fabic they use before. Please bring them back

Buy a new one, if you dare, and send the old one back in the shipping container of the new one. Don't worry about the old receipt; send your new receipt.
Mine is now a year old, and it's been blinking with the E.

I bought a Sunbeam heating blanket and you had to turn it to the highest setting and even then it didn't put out much heat if at all. The start of the second season, it didn't work at all. I called Sunbeam and they said to return it but I told them I didn't want to pay the postage back. So they sent a prepaid label for UPS but it took over several weeks to get it. I got another one and now this one seems too hot even at the lowest setting. I'm going to put the heating blanket on the outside of my comforter tonight and see if that doesn't
help. I really don't think I'm going to get two seasons out of this. Won't buy another for sure.

Another sucker to add to the list. Only one side works. We had this 1 season. We has the Westpoint model
Found this on their site:
http://www.mambomedia.com/CLIENTS/WPH/WPH_Trouble_Shooting_Guide-1.2.pdf
Has an address and troubleshooting. You also have to send a form with your return.
http://www.mambodesign.com/CLIENTS/martex/ElectricProductInquiryForm.pdf
Their page is here:
http://martex.com/page/view/id/581

I do not have A DOLLAR TO MY NAME. The few items I have bought recently included the Sunbeam blanket because I couldn't sleep I was so cold and no sleep = no work. I'm SO POOR I USE THE BOX AS A DESK. I'm so poor I split Ramen Noodle cups in half just to get by. AND AFTER 2 MONTHS, NO WASHES AND USE AS INSTRUCTED, IT STOPS WORKING. I got it from Coscto, a place I trusted and loved. THIS IS NOT RIGHT. There are people like me who have to ration toilet paper and really value the things they buy. This is absolutely disgusting. Some people don't realize how their actions can really f*ck someone else's whole world. And that goes beyond the blanket issue too people, do the right thing, take the high road.

I will never purchase a sunbeam electric blanket again. I have purchased so many blankets and they don't even last the entire winter. When you call sunbeam to complain about the blanket not working, they want you to pay your own money to mail it in so that they can check (test) it. Why would I waste any more money on these crapooo blankets. I bought my parents a electric blanket 3 years ago that was not a sunbeam, and it still works as well as it did the first day.

I have to concurr with all of the complainants, up to the originator. I bought a WestPoint Home blanket about a week ago and it now blinks E 4. It gives a perfectly fine military pay grade a bad name.

We used to have a waterbed, and replaced it after the novelty wore off. We might go back to them, if we can determine if they can keep their heater element working. It was NEVER cold unless the power had been off for several hours.

To any Sunbeam Exec,

First, I do not expect a reply or a resolve. I have/had an electric blanket PAC363D/K85KQP for several years. Only used a couple of times because I live in Houston TX. The blanket quit. Thought about replacing it but found that the China made blankets fail, a lot. It seems the global market for cheap labor and sub quality parts is not working for you. Please consider a re-design, maybe user replaceable parts. If Sunbeam improves the reliability, then drop me a line. The previous blanket, I had, simply was worn to the point that it needed to be replaced, after 20 years. Please bring back quality products that Sunbeam was once known for. Otherwise, at this time a sincere goodbye.