Sunbeam Products
Reviews and Complaints

We purchased a 4 slice toaster from Target Eastland Vic .
We have had the item for 6 weeks and have been overseas on holiday for 3 of those.
The toaster has elements that are not working in different sections, and bread doesn't toast on one side evenly having to swap half way to cook.
We are in the midst of moving house and have mislaid the receipt for the item . I have been to the store mentioned and they wont exchange the product without a receipt. I have always bought Sunbeam products and very disappointed with this one.
Sunbeam quality have always been superb.
I need to know what I can do about this toaster as it still has over 10 months warranty pending. Look forward to your answer ASAP .
Thank you
Thelma.

I would like the contact information for your corporate office. I purchased one of your Renue Heated Wraps. I recently used it for neck & upper shoulder pain. I had the wrap on for 28 min. About a half hour later, I felt a burning sensation on my upper arm. When I looked I had a burn blister on my arm! I could not believe it. I have checked the wrap and there are no flaws or open areas on it. I cannot believe the degree of burn I acquired from this product. It has been 3 days and I still have a large fluid filled burn blister! Thank God I didn't let anyone else in our family use this. I have attached pictures of the burn on my upper arm.

I love the brand but I'm not happy at all for the last two winters i've had to buy a new mattress pad because it quit working I do be leave they should last longer then a year when you only use it in the winter. I think you owe me a new one this is [censor] I pay good money for the idem my number is [protected] lets please get this handled right away

I have had my Sunbeam Crockpot for about 4 years. It is in immaculate condition and is used maybe once a fortnight, mainly in winter. Today I put a rolled leg of lamb in it and cooked it for about 6 hours. When I was washing it up tonight, I discovered a dirty patch in the stainless steel base. I went looking in the crock and discovered a crack down the side. It has not been knocked or dropped. I am very disappointed that this has happened as I have never had a problem with Sunbeam kitchen appliances. I would really like my crockpot to be replaced as I do not think it can be mended.
The crack is between the silver lines in the photograph.
Kind regards,
Dianne Hitzke

We bought a sunbeam burgundy heated blanket queen size Christmas last year..got it home..kept the box and receipt..put it on..loved it! Had it on till this March (southern Mo) put it away till last night 10-22-17. The blanket #bsm9gq-r310-22awd #[protected]. Put it on last night ..and waited..an hr later still not even warm..had it on 4. So we took it off and redid everything..not once but 3 times. So I took it back to Walmart in Lamar Mo this morn..and they said they no longer can exchange them. Couldn't find my receipt..but they said even with a rec, they can't take it back. It took us awhile to save to buy this one..we are both senior citizens. So my question is>>> whre do I take it to get it working again. We loved it, when it worked. Thank you, Melody and Kevin Otto Jerico Springs Mo

To Whom it May Concern,
The winter of 2016 I Purchased the above Sunbeam Blanket. When the blanket was removed from proper storage the right side would not work at all the light blinked, however; the right side had stopped working completely. As a consumer I had complete confidence in Sunbeam products. Yet this Queen size blanket will dual controls has now completely quit working. Sunbeam has been a household name for many years. Before buying the above blanket I owned a Sunbeam electric blanket for ten years and NEVER had a problem with that blanket.

It is my belief that Sunbeam should make a good faith issue on the less than year old blanket.
Please send me information on how to resolve this problem. Reading different blogs while attempting to find this page in which to write the company, I came across several of the same issues with different consumers. When a Sunbeam blanket will last ten years, it is my observation that there is a possible recall problem with the above product.
Sincerely
Gerald W. Sullivan
[protected]

Brand new and light blinks telling me it will not work . Went to web site to find over 30complaints for the same thing. For the money they charge the product don't work. You may get a month out of it. I am disabled and need it and I sit here cold all the time cause the product I bought is crap. The company does not tell you how to reset it to get the product they sell to work. I can't afford to buy one and short of buying a new one put the old one back in the box no return it, I have no other choice

OMG< my brother gave me a Sunbeam heated mattress cover for x-mas, I live in Florida, rarely need to use it, personally I'm a big fan of the electric blanket, not only is this my first heated mattress cover also my first Sunbeam product, fast forward to today Jan 25, the coldest day this season in Florida, OK let me put my NEW gift to use, OK worked for about all of 8 minutes then BLINKING LIGHT, I looked up online what to do, used different outlets, even took the thing to my brothers this morning, same result-BLINKING LIGHT-NO HEAT!. of coarse no receipt, so what a BUM x-mas present this turned out to be., I just want a working product, I rarely need this kind of product in Florida, but if needed and I have it wouldn't it be nice to have it working?, main question what is the resolution for the Blinking light?, Is it just defected and will never work?, My house has upgrade electrical, or is the only solution to just purchase a non-sunbeam product? ? - S. Alexander, Tampa, Fl [protected]

A gift from our son in Dec. 2014 (Order No. [protected]). Used by my husband, Gabriel, who is 89, and myself. Used a couple of months-only when it is cold -we live in California. I can not tell when the damage occurred but because it is extensive I would guess the damage has been there for awhile. I found it today because I was turning the mattress. The damage is on Gabriel's side probably because he used it more and at a higher temperature. It helped keep him warm. I have a picture I can send. The underside of the mattress cover is shredded where the wires are, and three of the heating wires are totally exposed . I find it hard to believe that a good Sunbeam product would disintegrate with only a few months use. Is there anything you can do to get us a replacement? Or direct me to someone else who could help us. It would be so appreciated. I can be reached at [protected] if you have any questions. Thank you

Where can i get a real old fashioned heated blanket? These new ones only last one year then fail on me. On top of that, i hate the new temperature regulators. I find a warm spot and move my foot there, only to have it cool off when the foot gets there. The whole point is to put my foot in the warm spot! Not to have it cool off where i need warmth! And what happened to the silky trimmed regular blankets. I dont need fleece, and i dont need the kind with holes in the fabric! I just want the regular heated blanket like they used to be made. No one i knew growing up ever had anything burn down from a heated blanket. I think those cases are extremely rare. Sell both if you have to, but give us back our warmth! This is rediculous, and a waste of money!

I've purchased 6 of their heater blankets for family and friends. They all have complained that after a couple of month the control panel starts to blinking and the blanket will no longer heat. I feel that this matter should be addressed and handled. People spend their hard earned money and you would think that Sunbeam is a good name to stand behind... NOT! very disappointed in this product a waste of my money and time BRRRRR.

Sunbeam Gas Oven Model No: SGEO-900SA
Last night wile cooking dinner I opened the oven door and it shattered in to a million pieces.
There was no crack or anything else, it just shattered for no reason.
How is that possible.
I have been on the internet for about two hours now. I can not find any support system for South African customers.
Were do I get a new door? Who installs it?

This is the second blanket that started blinking. I got frustrated with the last one, cut off the cord and just use it for the dogs. Now, after two years, THIS one is blinking. WTH? It was working fine until we plugged into power strip (everything else before and since works fine on the strip). However, it worked on the power strip the first year. I unplugged cord from blanket and strip, waited a few minutes and plugged back into wall and it's still blinking. These are too expensive to be considered disposable! Now, my daughter is going to be cold tonight unless I go out and buy another one. I will not risk it because my brother had one catch on fire 30 years ago and although the insurance company was cooperative, it destroyed his room. Sunbeam needs to explain this because I am clearly not the only one.

it is a fraud company so many employees pay money 1 lak to 2 lak, through consultancies, mostly good amount goes to the company, the projects are also fake, just showing we have projects, and also conducted campus drives and also collected 20, 000 to 50, 000 from the college students, still they didnt took, they offered 2.4 lak package but they are giving 7, 500 to 8000.so be careful...they even not able to pay rent also, changed the company location also, there is no branches, just they maintained the numbers.avaoid that companies from the world...

I purchased a safe and sound Sunbeam electric blanket 1o months ago and one of the controllers has stopped working completely. I contacted Sunbeam customer service and waited 45 minutes to speak to a Sunbeam rep. When she finally answered, the rep - 'Trish' - was rude, unhelpful and disinterested. I asked for a supervisor and she said there wasn't one available. She said the repair would not be covered under the three year warranty because I didn't have a receipt!

Just bought Sunbeams electric blanket at Walgreens, and it was only 5 feet long. I was pretty sure it was going to be twin size, but I had no idea it would only be 5 feet long. Not long enough to cover my feet. It also automatically turns off in 3 hours. That means it will turn off while you are sleeping. Not very smart. When I turn something on, I expect it to stay on unless it has an option for me to allow it to turn itself off. This is not optional. It turns off.

Sunbeam electric blanket. Gutless. I have one purchased in the early 50's that still works and can give you enough heat to stay warm on a very cold winter night. In the last 15 years I have purchased 5 "new" blankets 4 of which just stop warming - and they were wimpy when they were new. I have returned all 4, having just received my 4th one back from Waynesboro. It was replaced. I have not purchased anything in the last 15 years that compares with the first blanket. Yes, it still works, warms like a champ but is a single. I'm married now.