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SuperDry / DKH Retail Customer Service Phone, Email, Contacts

SuperDry / DKH Retail
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www.superdry.com

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1.0 2 Complaints
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SuperDry / DKH Retail Complaints 2

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5:55 am EDT
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SuperDry / DKH Retail superdry trainers

In good faith I purchased superdry shoes from Superdry UK for a gift, Order #: SUPERDRY_[protected] literally fell to pieces after ONLY days of use.The soles came away and came off in moments like nothing I have ever known.

This left a friend while in a City In Vietnam having to walk Barefoot to get home as the shoe sole came completely away.

I am very humiliated at this huge embarrassment over what we felt was a 'Quality pair of shoes' from Superdry that were given in a gift?

My Direct emails to Superdry CEO Euam Sutherland and Superdry Customer service and also their on-line form have gone completely Ignored, showing this company have complete deliberate indifference to customers concerns and complaints!

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2:21 am EST

SuperDry / DKH Retail Stay away!!!

This company is a joke and I highly recommend you to stay away from them.
Instead of celebrating with my family, I am sitting here and writing a negative review and you know why? Because these cowboys sent me a terrible clothing for new year eve that's simply impossible to put on. I ordered the biggest size they had XXL (I wear the M size), and the same size for my fiance (he wears the L size). And what we got was sewn for little mice. Moreover, the quality was like the clothes were worn by someone.
Terrible.
We had several hours to find different clothes, we didn't expect it to be so horrible.

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Is SuperDry / DKH Retail Legit?

SuperDry / DKH Retail earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SuperDry / DKH Retail to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SuperDry / DKH Retail is known for their high standards and safety. If you're thinking about dealing with SuperDry / DKH Retail, it's wise to check how they handle complaints.

We found clear and detailed contact information for SuperDry / DKH Retail. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Superdry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Superdry.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SuperDry / DKH Retail have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up SuperDry / DKH Retail and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Superdry.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • SuperDry / DKH Retail has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.

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Overview of SuperDry / DKH Retail complaint handling

SuperDry / DKH Retail reviews first appeared on Complaints Board on Jan 2, 2018. The latest review superdry trainers was posted on Aug 28, 2018. SuperDry / DKH Retail has an average consumer rating of 1 stars from 2 reviews. SuperDry / DKH Retail has resolved 0 complaints.
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  1. SuperDry / DKH Retail Contacts

  2. SuperDry / DKH Retail phone numbers
    +44 333 321 2222
    +44 333 321 2222
    Click up if you have successfully reached SuperDry / DKH Retail by calling +44 333 321 2222 phone number 1 1 users reported that they have successfully reached SuperDry / DKH Retail by calling +44 333 321 2222 phone number Click down if you have unsuccessfully reached SuperDry / DKH Retail by calling +44 333 321 2222 phone number 0 0 users reported that they have UNsuccessfully reached SuperDry / DKH Retail by calling +44 333 321 2222 phone number
    100%
    Confidence score
    Online Enquiries
    +44 333 321 2002
    +44 333 321 2002
    Click up if you have successfully reached SuperDry / DKH Retail by calling +44 333 321 2002 phone number 1 1 users reported that they have successfully reached SuperDry / DKH Retail by calling +44 333 321 2002 phone number Click down if you have unsuccessfully reached SuperDry / DKH Retail by calling +44 333 321 2002 phone number 0 0 users reported that they have UNsuccessfully reached SuperDry / DKH Retail by calling +44 333 321 2002 phone number
    100%
    Confidence score
    Store Enquiries
  3. SuperDry / DKH Retail emails
  4. SuperDry / DKH Retail address
    Unit 60, The Runnings, Cheltenham, England, Gloucestershire, GL519NW, United Kingdom
  5. SuperDry / DKH Retail social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all SuperDry / DKH Retail contacts
SuperDry / DKH Retail Category
SuperDry / DKH Retail is ranked 39 among 724 companies in the Fashion and Style category

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