I am extremely disappointed with the factoring company's lack of cooperation and their failure to release my UCC filing (Uniform Commercial Code). From the beginning, I had high hopes for a smooth and efficient experience. However, it quickly became apparent that this factoring company's commitment to customer service was severely lacking.
Despite numerous attempts to communicate with them and resolve the issue, they have shown no willingness to address my concerns. The main issue lies in their refusal to release my UCC. This document is crucial for my business operations and financial stability. It is disheartening to see a company that claims to support small businesses act so irresponsibly and hinder my ability to conduct business effectively. Furthermore, the factoring company's lack of transparency and communication exacerbates the frustration. They have consistently failed to provide a satisfactory explanation for the delay in releasing my UCC, leaving me feeling completely in the dark about the status of my request.
I strongly advise against working with this factoring company. Their uncooperative attitude, failure to release important documentation, and lack of communication are all red flags that indicate a disregard for their customers' needs. Seek alternative options that prioritize professionalism, reliability, and a commitment to customer service.
Desired outcome: Release filing