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CB Residential Sales Taylor Morrison TM cancelled my contract, kept my 98K, 3 days before closing
Taylor Morrison

Taylor Morrison review: TM cancelled my contract, kept my 98K, 3 days before closing

R
Author of the review
8:57 am EST
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On a Wednesday I had a home inspection done by a very good company in Houston. It revealed a number of things that needed to be 'fixed.' When I received an email copy of the report I forwarded it to the current construction mgr. He just replaced one who was fired a couple of weeks earlier. On the same day my TM 'agent' quit to take another job.

This was a 1.2 million dollar house.

On that Friday I had a person come to measure the windows. A rain and hail storm came in and it went on for over an hour. During that time the rain was blowing hard against the rear windows. The house has an 8 or 10' patio on the rear. The 3 of us then saw that 7 of the large windows on the rear of the house were leaking water onto the interior windowsills which then drained down into the new carpeting.

On Friday I was then emailed by the const. mgr. that my contract had been cancelled and they were keeping my money. I already paid $98,000 in upgrades etc.

After the inspection the house went three weeks with no activity by TM. I've dealt with them for abt. 10 months. They pushed closing back 6 weeks. But closing never happened. 3 days before the closing they cancelled my contract and told me they were keeping my money. Ken Anderson is the const. mgr. who told me.

He is also very untrustworthy Scams you with a 'docusign' doc.

They still have not refunded my money.

Claimed loss: $98,000 and 6 months of wasted time.

Desired outcome: refund.

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Taylor Morrison is ranked 27 among 510 companies in the Residential Sales category