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TechXavvy Complaints 2

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1:10 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

TechXavvy Very poor customer service

I was called about buying one of their products and I said id like to see the specifications first got no emails then a week later I had money withdrawn from my account same day an invoice sent with what the laptop was. I replied to the admin address and said it wasn't good enough for what I needed, no response the next week the same thing. With several phone calls to the call center aswell '

I finally got an answer and got told by the agent that I didn't make contact quick enough so the money that had already been deposited was now there's. I said no I had proof that I had emailed and wanted all my money back if I didnt I would be taking legal action. That night another withdrawal was made. I emailed there sales email address and still no answer. Last night another withdrawal I call today and fim=nally got through the agent said someone from the refunds team would be in contact with me this afternoon and still nothing. As to date ive paid $150 off a very poor spec laptop that isnt up to what I need.

Ive tried to call them after work today and both numbers I called are blocked from their end. Very disapointed. If I lived closer I go for a visit myself

Dates of this started om 8 may up until now.

Dont trust this company in any way shape or form. Professional scammers

Claimed loss: so far $150

Desired outcome: money back

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7:25 am EDT
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TechXavvy TechXavvy Disappoints: Empty Promises and Delayed Service

So, I was looking for a place to fix my laptop and came across TechXavvy. At first, I was pretty excited because they had a lot of good reviews and seemed like they knew what they were doing. But boy, was I wrong. I gave them my laptop and they promised to fix it within a week. Well, it's been over two weeks now and I still haven't gotten my laptop back. I've called them multiple times and they keep promising that it will be ready soon, but it never is.

I'm really disappointed with their service. I mean, if they can't fix my laptop, they should just tell me instead of making empty promises. It's frustrating because I need my laptop for work and I can't afford to be without it for this long.

Overall, I wouldn't recommend TechXavvy to anyone. They might have good reviews, but they don't live up to their promises. If you're looking for a reliable place to fix your laptop, I suggest you look elsewhere.

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Kholiin82
Auckland, NZ
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Jan 19, 2024 5:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm really furious with their services and I've been trying to get Ahold of them for a month and when they call me back they tell me

DO YOU UNDERSTAND

I UNDERSTAND DO YOU UNDERSTAND

THEN SAY THEY WILL CALL ME BACK AND NEVER DO

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Is TechXavvy Legit?

TechXavvy earns a trustworthiness rating of 72%

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Our conclusion: ComplaintsBoard's review suggests TechXavvy is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with TechXavvy, take the time to review customer feedback and the approach to resolving complaints.

The age of TechXavvy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Techxavvy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Techxavvy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Techxavvy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The techxavvy.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to TechXavvy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of TechXavvy complaint handling

TechXavvy reviews first appeared on Complaints Board on Jun 24, 2023. The latest review Very poor customer service was posted on Jun 6, 2024. TechXavvy has an average consumer rating of 1 stars from 2 reviews. TechXavvy has resolved 0 complaints.
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