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BuyMobile AU Customer Service Phone, Email, Contacts

BuyMobile AU
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www.buymobile.com.au

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1.0 2 Complaints
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BuyMobile AU Complaints 2

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2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

BuyMobile AU Mixed Experience with BuyMobile: Review of JBL Wireless Speaker and Phone Purchase

I bought a JBL wireless speaker from BuyMobile this morning and I gotta say, I'm not too impressed. I haven't received a receipt yet and when I tried to contact them, they didn't respond properly. It's making me wonder if this company is even legit. I mean, how can you trust a company that doesn't even send you a receipt? It's been a few hours now and still no email from them. I'm starting to get worried that I might have wasted my money.

Update: So, I finally received my receipt from BuyMobile. It took them a while, but at least I have it now. I'm still a bit skeptical about this company though. I mean, if they can't even send a receipt on time, what else are they slacking on? I'm not sure if I would buy from them again.

Another update: Okay, so I decided to give BuyMobile another chance and I'm glad I did. I ordered a phone from them and it arrived in a timely manner. The phone was in great condition and worked perfectly. I guess my first experience with them was just a fluke. I'm still a bit hesitant to fully trust them, but I'm willing to give them the benefit of the doubt.

Overall, my experience with BuyMobile has been a bit of a rollercoaster ride. While I did have some issues with them in the beginning, they did eventually come through and deliver a good product. I would recommend them, but with a bit of caution. Make sure to keep an eye on your receipts and don't be afraid to follow up with them if you don't receive one.

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1:51 am EDT
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BuyMobile AU BuyMobile AU Review: Disappointing Product, No Communication, and Unreliable Refund Policies

I recently had a not-so-great experience with BuyMobile AU (buymobile.com.au). I was excited to purchase a new Ultron mobile phone from their website, but when it arrived, it was not what I expected. Instead of the high-quality Ultron phone I had ordered, I received a cheap brand of Lychee phone that was not at all what I had paid for.

To make matters worse, when I tried to submit a review or complaint about my experience, I found that the website did not allow for any kind of feedback or communication with their customer service team. This made me feel like they were not interested in hearing about my experience or helping me resolve any issues I had with my purchase.

Additionally, I was disappointed to find that the website's refund policies were not honored. Despite my attempts to reach out to their customer service team, I was unable to receive a refund for the product I had received.

Overall, I would not recommend BuyMobile AU to anyone looking to purchase a new mobile phone. While their website may seem legitimate at first glance, my experience has shown me that their policies and products are not what they claim to be. If you're looking for a reliable and trustworthy mobile phone retailer, I would suggest looking elsewhere.

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Is BuyMobile AU Legit?

BuyMobile AU earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: BuyMobile AU's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Buymobile.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Buymobile.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to BuyMobile AU has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to BuyMobile AU. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of BuyMobile AU complaint handling

BuyMobile AU reviews first appeared on Complaints Board on Jun 17, 2023. The latest review Mixed Experience with BuyMobile: Review of JBL Wireless Speaker and Phone Purchase was posted on Jun 19, 2023. BuyMobile AU has an average consumer rating of 1 stars from 2 reviews. BuyMobile AU has resolved 0 complaints.
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  1. BuyMobile AU Contacts

  2. BuyMobile AU phone numbers
    +1 (130) 096-2429
    +1 (130) 096-2429
    Click up if you have successfully reached BuyMobile AU by calling +1 (130) 096-2429 phone number 0 0 users reported that they have successfully reached BuyMobile AU by calling +1 (130) 096-2429 phone number Click down if you have unsuccessfully reached BuyMobile AU by calling +1 (130) 096-2429 phone number 0 0 users reported that they have UNsuccessfully reached BuyMobile AU by calling +1 (130) 096-2429 phone number
  3. BuyMobile AU emails
  4. BuyMobile AU social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
BuyMobile AU Category
BuyMobile AU is ranked 301 among 399 companies in the Mobile Phones category

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