TeeChip
Reviews and Complaints

Ordered one shirt, one delivered -wrong size sent back, can't get replacement, no responce...Charged double for two shirts.
Ordered on 2-7-17
Recived on 2-21-17
Returned on 2-22-17
They recived it back on 2-25-17 (Delivery comformation receipt)
Order comfirmation id: [protected] for one shirt over charged for two
My order shows only ordered one...Charged for two, recived only one

I have no words to describe how angry I am! I had the worst experience with TeeChip and there was nothing I could do to change that.
I made my order and purchased a T-shirt from them and they delivered it to the wrong address. I have no idea how that happened and how is it possible to ship to the wrong place. They had my address but still made a terrible mistake. Ok, things like that can happen, but the worst part was when they refused to fix their own mistake!
They said that there was nothing they could do and said that refund was not possible because item was shipped. I lost my money and never received my order. Terrible company to deal with!

I ordered 3 BEDORE hoodies and when I received them there was a misspelled word on the printed back.
The word "wouldn't " was spelled wouln't which should have been addressed by your quality control prior to printing.
I have sent emails along with a picture of the printing to your customer support and have received no word of any action taken.
I would appreciate it if this matter is looked into as soon as possible telling me what your company plans on doing .
I may also add that I am getting tired of the back and forth emails and the lack of action taken.
Hope this matter is looked into asap and some compensation is offered to me as these three hoodies were Birthday gifts for my two sons and myself.
Yours Truly
Gary Bedore

Date of the incident :16.02.2017
my order :gildan hoodie navy 5xl $44.99 +7.99 shipping
order nr :[protected]
Confirmation order email : https://teechip.com/track_order?track=11315561
Item description: gildan hoodie navy 5xl
Confirmation shipping : dhl gm packet priority gm275115280069965110
My addres : sorin dumitrascu str.daciei. nr.10, radauti, romania 725400, tel [protected]
I have not received my order
I want my money back.
Best regards.

I order my sweet shirt back somtime in january and as of today i haven't receved it the money was taken out of my pay pal account. Xlarge. Made in 1952 65years of being Awesome, if i dont hear back in 24hrs i will call the better business Bureau id appreciate a respone as soon as possible. Mary munson. Cell ph. 240/217/5034. Address. 846 chestnut str. Hagerstown md. 21740

The label must be mismarked. I ordered a 3 xl shirt and it won't even fit my husband who wears a large. I want the right size sent. It needs to be at least 58 inches like the other shirts that I have ordered. The order number is [protected]. I have been trying to get ahold of them by phone and email for several days. Here is an email they have sent me. I paid with a debit card

Hello,

Thank you for choosing teechip! Happy to help with your order [protected].

Due to the custom nature of our products, we are unable to offer returns or exchanges without cause. However, if there was a material defect with your order upon receipt, you may file a claim by visiting teechip. com/file_claim. All claims are manually investigated and may lead to a free reprint.

If you have any other questions, please do not hesitate to contact us.

I have purchased a poster as a present for a friend. And when I received it I was disappointed with the quality of the poster, it looked absolutely terrible!
Paper was very thin and see through, picture was dark and blurry. When I sent them my picture and asked about the quality they assured me everything would be fine.
I tried to get my money back and contacted TeeChip many times but they were rude and customer unfriendly and did not want to give my money back.
I would not recommend this company to anyone. Please buy elsewhere!

DO NOT trust this company. This company literally prints photos off of google (stealing others work) onto poster paper. We were unlucky enough to purchase 2 Andrew McMahon posters at once and are now stuck with terrible, pixilated posters and they refuse to accept returns. $60 wasted. Also- The Andrew McMahon official website has these posters on offer AND autographed for $6 less.

Order #[protected]. I ordered a long time ago an I phone 6 plus/6s case of a cyber pink phone cover with an elephant wearing glasses. When the order came I was sent an ugly purple case with a thumb print on it saying "it's in my dna". That is NOT what I ordered. I have tried relentlessly to get through to someone about this to get my correct phone case and no one ever answers and it directs me to email you, which I've done 3 times already with no response Someone either needs to call me [protected]) or email me ([protected]@gmail.com) to get this matter fixed. I order a lot of things from t-chip and I will not order from you again until I get my correct phone case. I will also report the company to the better business bureau if this is not resolved. I expect to hear from someone asap on this matter.
Tracee Love
1058 SW 320th Street
Federal Way, WA. 98023

On February 8, 2017 I ordered 2 DR. Seuss t-shirts. Today is March 2, 2017, Dr. Seuss birthday and I never received either shirt. My order number is #[protected] and total amount charged to my charge card was $47.36

I have tried various ways to reach this company, both e-mail and by phone with no success. I would like a refund. The t-shirts were advertised on facebook and the name of the company is TeeChip.com. I ordered them in advance for anticipation of needing them by March 2, 2017. I have tried tracking my order, and all it tells me is that they have been shipped. Phone calls to this company do not allow you to talk to a person, everything is automated. Very frustrated.

I ordered a sweatshirt Feb 2017 and received it but it was a faded screen print. I have ordered one other sweatshirt in the past and I absolutely loved it. The screen print was bright and clear. I am very disappointed and would like to return it but cannot get anyone on the phone. I am only interested in changing this for a one done right.
[protected]-KR9-000 SP187771-1F

I purchased lady t-shirt and mug with Totoro motive on 14 February 2017, order no.[protected].
Today 28 February 2017 I received only a mug, no t-shirt at all. And the motive of Totoro on the mug is upside down and it is wrong obviously, viz. supplement foto.
You charged my credit card for 52, 82 dolars but this delivery is completely wrong. Let me know when could I receive my t-shirt or If you rather send my money back for it. I would like to exchange a mug for the correct one, what should I do for it?
Waiting for your response.

I placed 2 orders one on 12/11 # [protected] and on 12.13 order # [protected].
and both orders were wrong and sent to the wrong place. I have complained and only received one reply saying its was sent to the correct address. but it wasn't. # [protected] was sent to 1626 wolf ave Modesto CA 95358. it should have been a 2 sx sm shirts with GRAMMY on them the shirt I received was a mens medium shirt.
order [protected] sent to 309 W.Corporation st Henryetta OK. 74437 should be a med boys shirt with GRAMMY on it. and I received a med boys with GRAMDMA on it.
today is February 24, 2017 2 months after my order and nothing has been done.
Please just refund my money and I will never order with TEECHIPS again.
I request that Teechips refund my money. as soon as possible.

I ordered 3 different items of the Conor McGregor Limited Edition items. I ordered a Samsung S7 edge phone case; a tee shirt and a poster. I ordered these in desperate times. But straight after one another. I got an email about the tee-shirt with a tracking number which I received shortly after the email. However; I haven't received any emails or products of the other too I have ordered. I would like my products or a refund as I have waited since the 6th February for the other two products which cost me £60.

I ordered 4 mugs, 2 in one order - order ID # [protected] order date - January 31. I received 1.

The other 2 mugs were order # [protected] order date - January 31. Did not received any.

I spent $50 on 4 mugs and received 1. This is very upsetting. I either want the mugs or have my credit card reimbursed for the full amount.

Nicole Carrier
108 Chaleur Drive
Belledune, NB
Canada
E8G 1Z4

the order was made from website http://www.facebook.com/TeeChipOfficlal

Ordered a tee-shirt and decided that the 4-6 weeks wasn't acceptable to wait for dispatch so I cancelled. They still hadn't taken the money at this point and I thought they would just cancel the transaction but no not teechip, they refunded me the money for the order on the Wednesday and then too the money for the order on the Thursday BUT the amount they refunded was LESS than what they took the following day. They also used aNissan unusual way of processing the transaction that cost me 58p to get the refund and £1.08p to make the payment THAT THEY COULD OF JUST CANCELLED AS IT WAS STILL IN LIMBO AT THIS POINT. they have since (for the last 9 weeks) refused to refund the difference even when I have emailed them a copy of my bank statement showing they have taken more than they refunded me and that the refund happened a day before they took the money proving they could of just cancelled the transaction.

I ordered 2 mugs from this company. I only received one. I tried emailing them multiple times to no avail. The following is the email I received from them:

Your order has shipped!
Teechip

Your order #[protected] (For the teechip campaign, limited edition. ) has been shipped! You can get an overview of your entire order at https://teechip.com/track_order?Track=52480103.

Shipping provider: dhl smartmail parcel plus

Tracking number: 9261299996330962931653

Please remember that orders for phone cases or mugs will be shipped separately from shirt orders.

Items in shipment:

Product: mug - gold

Quantity: 2

Size/style: 11oz

Price: $19.99

Teechip

The following is the email I sent multiple times:

Order #[protected]

Product: mug - gold
Quantity: 2
Size/style: 11oz
Price: $19.99

Subtotal: $39.98
Shipping: $5.98
Tax: $0.00
Total: $45.96
Payment method: credit card

I received only one mug on 2/4/2017. I would appreciate a refund of $22.98 for the second unreceived mug.

Thank you in advance,

I am assuming this "company " is not legit. What can I do to get my money back?

Ordered two shirts only received one. Filed a claim explained the situation to teechip company, was told that I received package and claim was denied. Tried to file another claim and was told package was delivered game over. Explained exactly what happened to teechip again. They told me both packages where shipped the second tee shirt was an add on order and it was also shipped, but both packages have the same tracking number and usps says they have video of only one package and it's weight is in line with only one shirt. Now what's a customer too do, no cooperation from teechip at all pretty much has a system that simply screws the consumer till they give up
Teechip company is a total rip off, and should not be allowed to do business on the internet! Totally dishonest

I placed an order with Tee Chip fr the above mentioned campaign.. I waited until the campaign was order and my item was shipped.Unfortunaltely my itwm went to the wrong address and now trying to reach them and get this corrected is useless. They are never availabe and they don't reply to the emails I have sent them through their chat method... My last attempt is to call my credit card nuber and see what they can do.

My order number: [protected]
I ordered a product Gildan Hoodie - Heliconia on Wednesday, January 4 2017. I paid by credit card in total: $49.98 (shipping included). I received my order on January 19. I noticed two stripes in front of the hoodie I received.
I immediately contacted TeeChip Support and reported the flaw. I received an email in which I was sent a website address to fill in a complaint. However, when I filled everything in it didn't work. I have not received any response since then. I am very dissapointed. I am sending you the photo of the hoodie and emails from TeeChip. I want my product to be replaced by a new one. I am waiting for your reply.