TeeChip’s earns a 1.0-star rating from 258 reviews, showing that the majority of customers are dissatisfied with purchases.
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Mixed Experiences with TeeChip
As someone who appreciates unique designs, I decided to give TeeChip a try. While some customers praised the outstanding customer service and quality products, others expressed disappointment in the poor quality of items received. It seems TeeChip has room for improvement in ensuring consistent quality across all orders. If you value creativity and are willing to take a chance, TeeChip might have something special for you, but be cautious and manage your expectations accordingly.
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Pros
- Diverse product range
- Custom design options
- No upfront costs
- Direct-to-garment printing
- User-friendly platform
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Cons
- Limited product quality control
- Inconsistent customer service
- Potential for IP rights infringement
- Reliance on third-party printing services
TeeChip Complaints 257
dragon fly glass tumbler
When receiving the glass tumbler in the mail, it was obviously not well made and cheap looking. It looked like cutouts that were glued onto the glass, definitely not worth $18. It had a hand wash only warning with it which I did before I used it. Upon using it for the first time for my evening beverage, all the dragonflies just slid right off the glass tumbler. Talk about a pissed off person! This is the 2nd item (I had ordered 3 items)that has been totally unsatisfactory and I am requesting a full return of my funds.
Desired outcome: Full refund
My TeeChip order RL-[protected] I love dragonflies color changing mug/white/11oz
I received the item I ordered, broken in 3 pieces. It was insufficiently wrapped for shipping with one thin layer of flimsy bubble wrap and squeezed into a small box that touched all sides of the mug I ordered. I have ordered another mug and glass at the same time and I hope it will be better wrapped and boxed so it arrives intact. VERY DISSAPPOINTED!
Desired outcome: Please respond and confirm a full refund.
Did not receive item
I ordered a wall hanging for my husband for Christmas. My bank statement says the amount was deducted from my bank account by Slretail CA. When I looked that up on Google, it brought me to this site. I never received the sign, but the amount of $51.74 was deducted from my checking account on Dec. 21. I have given you the exact amount and exact dates. I deleted the confirmation you sent me. That should be sufficient. I need that money refunded to me ASAP.
Desired outcome: Refund or send me what I ordered on December 20, 2022
Is TeeChip Legit?
TeeChip earns a trustworthiness rating of 36%
Be careful. Check reviews and watch out for issues before dealing with TeeChip.
The registrar associated with TeeChip has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for TeeChip. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- TeeChip has claimed the domain name for teechip.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
- Teechip.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Teechip.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Several positive reviews for TeeChip have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up TeeChip and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Service
Ordered yoga outfit in dec. The 1st, never received until 23. Wrong size. Returned for a larger size within a week, and have heard nothing from them since.. Cannot contact them, phone never answers, no answer service, no way to contact anyone. Their support team never answers, so if you want an item within a reasonable ship time. Forget it. Wagon train could be faster, and you may as well send smoke signals for any contacts.
Desired outcome: larger item
Shirt received did not have the advertised wording
Order Number RL-[protected]
I ordered a shirt that was advertised with the wording:
I support animal abusers being put to sleep.
The shirt I received did not have the words "animal abuser" written on it, therefore read as if I supported animals being put to sleep.
I have used their online complaints form, uploading a picture of the product recieved and to request a full refund,however the response is to ask me to raise a complaint! I have done so several times, and now I am receiving emails stating that I have raised the same complaint which they will not deal with.
Desired outcome: Full RefundOwners found guilty and sentenced for fraudCompany closed down
No confirmation email or oder number from this company.
I put a order in I was trying to check my order I have no order number to check it or track it down I paid for a t-shirt I can't get in touch with them the phone numbers don't work I placed the order December 12th for $8 and some change to PayPal I paid for the order
balance completely December 17th PayPal..and I still have no information or tracking numbers
Desired outcome: I want a refund. Please check this company out it's a fraud.
Christmas wine accessory
I ordered two Christmas Wine holders on Oct 24. Invoice said they would be shipped no later than Nov 10. It is Nov 25 and I am told my order is 'in production' and can't be cancelled. But they also can't tell me when it will be shipped. This is worthless if it doesn't get here in the next few days, because I was going to use them as Christmas gifts. This is a bogus company. Stay far away, or you will wish you did!
Desired outcome: refund or delivery within the next 5 days, latest
Fraudulent Skechers
On Facebook there was an ad, said Skechers shoes and a website, something like Skechers- shoe.com. I ordered a pair through Pay Pal. The shoes were fraudulent and unwearable so I requested a refund. TeeChip, the seller, denied me but then PayPal said Tee Chip would refund me. I shipped them back to TeeChip, 41454 Christy Street, Fremont CA [protected], and while tracking the package, USPS said. " Your item was returned because the forwarding order for this address is no longer valid." I contacted Pay Pal again and they are reopening my case. I contacted TeeChip who said no refund. They should not be allowed to rip people off like this. I have proof of all correspondence, the tracking slip, pictures of the fake shoes, etc. and still they have my money.
Desired outcome: Refund
This company they are scam artist BEWARE. I also ordered a pair of shoes and I'm trying to get a refund, but an absolute run around. They are very poor quality and they have a chemical smell to them. STAY AWAY FROM THIS COMPANY! SCAM!
Nano Car Scratch Removal Spray 100ml
After I contacted you that I want to return this product, you told me that you don't accept returns, no refund can be given.
I never heard of a seller who is doing this, plus this is not written on your site!
I am asking again for a full refund and let me know where I can return this item.
Desired outcome: Full refund
Tshirts
I got my order with wrong sizes - I got S instead of XL. It doesn't fit my dog, not even me. I never got any confirmation emails and the only thing I have is my payments ID. I tried to ask for refund or change, but it requires the order ID, which I never got. I am very disappointed with my order, with Attempts to reach the company out.
Desired outcome: Return and refund
Coffee Cup
I didn't get the cup I ordered! When I tried to cancel the order, it said my request was TOO SOON BUT then the next day, it was TOO LATE! NICE SCAM TO RIP OFF SOMEONE FOR $37.00! NO WAY TO CONTACT!
BRENDA LANDERS
[protected]
REFUND MY 37 DOLLARS YOU SCAM ARTISTS!
Desired outcome: REFUND
Blanket
I ordered a blanket for Christmas and it came with damage to print and fabric.
Teechip has been screwing around with this order for issuing a return for credit since Christmas.
Paypal Teechip NARIHOUSE [protected] CA
Desired outcome: I want my card credited for $73,94 now. Provide a return address for defective.
A mothers blanket
I ordered a Mothers blanket on March 26, 2021 from an ad on Facebook marketplace. The $80 came out of our checking account and I still haven't seen the blanket. I call [protected] and have the options to check on the status or change the order but I never received an email or text with an order number attached. There is not an option to transfer to a customer service representative. I either want the product or a refund.
Desired outcome: I either want the product or a refund.
Hoodie
Word on hoodie said he scares me something instead of he scares me sometimes. Placed order Dec.21, 2020. Leroy Bolton, [protected]. My address is 7535 Ahern Ave. University City, 63130. I would like the the new hoodie in a large instead of an extra large. leroy.[protected]@yahoo.com
Desired outcome: REPLACEMENT WITH RMA # TO RETURN HOODIE.
11 oz. mug
After waiting almost a month to receive, the mug came broken. Packaging is not adequate. I do not want another mug ordered. This was a gift and the birthday is long gone. Besides a reorder would result in another broken mug because of packaging. I want a refund! I have requested a refund on the site several times. At one point another mug order was placed which I canceled. I've tried calling and you can't talk to a representative. I will be filling a claim with my credit card company soon if I do not receive a refund.
Clothing order
Zero customer service response after telling me my parcel arrived in Australia 8th august. (Ordered early june via facebook)
Wow. What a scam. Pathetic customer service e but then again are you actually a real company?
If you have no intention of shipping then don't advertise being a genuine company.
Hope paypal gets my money back
Buy Australian, not Trump flavoured garbage.
Face mask
i ordered a boxer (dog) face mask back on may 3, 2020 for a total of $17.94 and was supposed to received it in June. never received. Cannot get a return call or anything. They are always experiencing high call volumes, which is not surprising if hey have ripped off everyone else. I have been charged for this item with nothing to show for it. This company is a total rip off!
Freddie Mercury face mask
First of all the coloring looks more like orange than gold. The ear straps are too short. They pull your ears down. I have other face masks that are half the price of these and the straps are adjustable. Feel these are cheaply made. I am very disappointed in this product. I even bought one for my best friends granddaughter who is 18 who loves Freddie Mercury. Now I don't know if I should give it to her.
Shirt orders
I ordered 2 shirts and then another order for 1 shirt they charged me for shipping on both orders, but took it upon themselves to combine my orders and ship in one package. Took the 38 business days to get my orders to me, when the claimed with the delay it would be 10-20 business days. Emailed and chatted several times no help no refund nothing. They blamed the post office for combined shipping yet they packaged it.. Fraudulent shipping fees
Credit card fraud
On Saturday, July 11, 2020, 07:24:04 AM GMT+8, David Gladwin wrote: Dear Cooper Edwin This reply is totally [censored]ic. If you had paid the slightest attention it would be clear that I am telling you that I did not order anything from TEECHIP.COM but someone else obviously did so, fraudulently using my Mastercard credit card 5455 xxxx xxxx 3748 to place two...
Read full review of TeeChipAbout TeeChip
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3. Writing the title:
- Summarize the main issue with TeeChip in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with TeeChip. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
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Overview of TeeChip complaint handling
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TeeChip Contacts
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TeeChip phone numbers+1 (888) 476-9250+1 (888) 476-9250Click up if you have successfully reached TeeChip by calling +1 (888) 476-9250 phone number 0 0 users reported that they have successfully reached TeeChip by calling +1 (888) 476-9250 phone number Click down if you have unsuccessfully reached TeeChip by calling +1 (888) 476-9250 phone number 0 0 users reported that they have UNsuccessfully reached TeeChip by calling +1 (888) 476-9250 phone numberGeneral Support+1 (317) 981-5041+1 (317) 981-5041Click up if you have successfully reached TeeChip by calling +1 (317) 981-5041 phone number 0 0 users reported that they have successfully reached TeeChip by calling +1 (317) 981-5041 phone number Click down if you have unsuccessfully reached TeeChip by calling +1 (317) 981-5041 phone number 0 0 users reported that they have UNsuccessfully reached TeeChip by calling +1 (317) 981-5041 phone numberSeller Support
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TeeChip emailssupport@teechip.com100%Confidence score: 100%Supportprivacy@teechip.com100%Confidence score: 100%sellersupport@teechip.com93%Confidence score: 93%sales
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TeeChip address41454 Christy Street, Fremont, California, 94538, United States
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TeeChip social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Recent comments about TeeChip company
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