Amazon AU
Reviews and Complaints

I ordered an item from USA to be shipped to South Australia. received item.. didnt work and by looking at dented front panel it was a factory second. Arranged to ship back and paid $108 return postage. Was told by Amazon rep that the cost would be refunded to my bank account. Now after 1.5 hrs on chat, being disconnected 3 times by their rep.. phoning for 30 mins only to be transferred 3 times and left waiting on hold, was told they would only do a gift card.Nope not happening.. Will contact office of fair trading instead.

My order was never delivered to me and I was confirmed 4 times of a refund. Then I got an email from their “specialist” team advising that they would not refund and threatened to stop my account (I am a paying prime customer). They then declined the refund, would not give me a complaint department and when I attempted to resolve via chat they cancelled the chat over and over. I’m out of pocket and they don’t care. The WORST customer service I have EVER seen. To date still no refund and they are ignoring my emails and disconnect chats

if you ask me. But, I gotta admit, Amazon AU is still a pretty good online store. They got a lot of stuff to choose from and the prices are usually pretty decent. Shipping can be a bit slow sometimes, but that's to be expected when you're ordering stuff online. Plus, they got this thing called Amazon Prime that gives you free shipping and other perks, so that's pretty cool. Overall, I'd say Amazon AU is worth checking out if you're looking to buy something online. Just don't expect your negative reviews to get published.

Amazon Australia's delivery service is a complete joke. They are nothing but a bunch of $#*!s who can't keep their promises. It's a total waste of time dealing with them. I mean, seriously, what's the point of making promises if you can't deliver? It's just $#*!ing ridiculous. I wouldn't recommend Amazon Australia to anyone. They are a bunch of [censored] who don't know how to do their job properly.

I ordered a product from Amazon Australia and was promised that it would be delivered within a week. But guess what? It took them more than two weeks to deliver it. And when I contacted their customer service, they were of no help. They just kept giving me the runaround and making excuses. It was a complete waste of my time and energy.

I don't know what's wrong with Amazon Australia. Maybe they only hire incompetent people who don't know how to do their job properly. Or maybe they just don't care about their customers. Whatever the reason, it's clear that they are not a reliable company.

In conclusion, I would advise anyone thinking of using Amazon Australia to think twice. They are a bunch of useless [censored] who can't keep their promises. Save yourself the hassle and shop somewhere else.

This business is absolutely terrible to buy from. The delivery dates are a complete joke. I recently placed an order for a product with a delivery date of June 6th. However, when June 6th came around, there was no sign of my products. When I contacted customer service, they didn't seem to care at all and simply told me that the delivery date had been pushed back to July 16th. It's as if nobody there has any idea of what's coming or going.

To make matters worse, two days later, my products finally arrived on June 12th. It's incredibly frustrating to have to deal with such inconsistency and lack of communication. If the products are coming from a third-party seller, then they shouldn't advertise a delivery date until they know for sure.

Overall, I was extremely disappointed with my experience with Amazon AU. I've since closed my account and will never be purchasing from them again. It's a shame that such a large company can't seem to get their act together when it comes to something as simple as delivering products on time.

I gotta say, Amazon AU is the real deal when it comes to shopping online. I recently got my hands on the BESTEK universal travel adapter and it's been a lifesaver for my trips abroad. I took it with me to London just last month and it worked like a charm. I've been travelling internationally for years and I've had my fair share of travel adapters that just didn't cut it. But this one? It's a keeper.

What I love about the BESTEK adapter is that it comes with four extra plug adapters for EU, UK, AU, and US plugs. This means that no matter where I go, I can always charge my devices without any hassle. Plus, it has four USB ports and three AC outlets, which means I can charge up to seven devices at the same time. Talk about convenience!

I've used it to charge my phones, laptop, and cameras and it's been working great so far. I don't have to worry about my devices running out of battery while I'm on the go. And the best part? It's compact and lightweight, so it doesn't take up too much space in my luggage.

Overall, I highly recommend the BESTEK universal travel adapter to anyone who's looking for a reliable and versatile travel adapter. And if you're looking to buy it, Amazon AU is the place to go. Their delivery was fast and hassle-free, and their customer service was top-notch. Trust me, you won't regret it!

Amazon AU is a website that offers a different experience than its American counterpart, Amazon.com. While the functionality and selection may not be as extensive as the American site, it still offers a variety of products for Australian customers. However, it is important to note that not all products available on Amazon.com are shipped to Australia.

Personally, I have been a loyal customer of Amazon for over twenty years and have spent thousands of dollars on their website. Unfortunately, their returns and refunds policies are quite inflexible. As someone who has suffered a brain injury, I often find it difficult to navigate their system and end up taking the loss. In one instance, I received a mere $10 refund for a late cable delivery.

However, my experience with Amazon AU took a turn for the worse when they rejected my claim for a car cover that was not as described and arrived months late. Even their own system acknowledged that the item was not delivered, yet they refused to take responsibility and offer a refund. This lack of integrity is disappointing and has left a sour taste in my mouth.

Overall, while Amazon AU may offer a convenient shopping experience for Australians, their returns and refunds policies leave much to be desired. It is important to be aware of these limitations before making a purchase.

So, I recently had a bit of a hiccup with Amazon AU. I tried to make a purchase with my debit card, but unfortunately, I didn't have enough funds in my account. No big deal, right? I just topped up my card and called Amazon to find out how to finalize the transaction. But boy, was I in for a surprise.

The person on the other end of the line had no idea what I was talking about. They kept going on and on about how the transaction had failed and how they had tried to process it multiple times. All of this happened while I was sleeping, mind you, so I couldn't do anything to fix the issue at the time.

After a while, they started talking about all the reasons why transactions fail with banks and how long it takes to add a new card to your account. I was getting frustrated because all I wanted to know was how to finalize my order now that I had enough money in my account.

To make matters worse, Amazon doesn't seem to have a proper complaints department. I couldn't speak to anyone who could understand my question and give me a straight answer. In the end, I had to cancel my order because I couldn't get the information I needed.

Overall, I'm pretty disappointed with my experience with Amazon AU. It's frustrating when you can't get a simple question answered, and it feels like the customer service team isn't equipped to handle these kinds of issues. I hope they can improve their processes in the future so that other customers don't have to go through the same thing.