TeeChip
Reviews and Complaints

I bought a poster in November 15th and it was charged in my credit card (Order #RL-[protected]). It had should be delivered in Brazil, but I didn't receive until now. They say my order has arrived my country in November 30th and then they can't track anymore. They don't give me any brasilian mail code that I can use to track it here. So... that´s it. I bought, payed and didn't receive. I searched in brasilians complaints sites e there are others with the same problem.

Order #RL [protected]
Shirt shown on FB has design on front. My confirmation email showed shirt with design on the front of the shirt. However, shirt I received has design on the back of the shirt, which looks ridiculous.
I want refund or shirt with design on front! I have been waiting for 30minutes for your phony on-line help chat (both yesterday and today).

Linda Taylor. [protected]@gmail.com

01-11-2018 Just received a t-shirt in the mail I ordered from Teechip. The shirt has something sticky on the back right shoulder that will not come off. I have sent an email to the company, also called and left a message. I'm very upset that there it's a person to answer the phone and I have to send emails and leave messages. I want a new shirt or a refund. If they other shirt needs to be sent back that's fine but teechip needs to pay for they shipping. It's not my fault that the shirt wasn't checked to make sure it was ok to ship. Whatever is on the shirt is a tan/brown in color and like I said it's sticky. I didn't not receive an invoice with the shirt. I only received and order confirmation via email. The return address on the package is : Teechip, Order Fulfillment, 7800 Records St, Lawrence, In 46226. Every phone number I've tried to call does something weird. It's like the company doesn't want to be contacted. Please help!

I bought a t shirt.
It was sent to Sweden with DHL eCommerce
It arrived in Stockholm den 14th December.
It has nor arrived to Karlstad, my place.
I phoned DHL eCommerce. Thye can see that the product arrived to Stockholm but because TeeChip did not provide a track number valid in Sweden they can not track the product further.
I called the Swedish post, they hace the same problem. Without a track number valid in Seden they cannot help me.
I have written two e-mails to TeeChip but they do not answer. I have phoned them but they do not answer.
I want my money back!

Date of mailing:12/22/2017
Date of good(s) received: 1/06/2018
Shipped to: Kyle
4208 Keewatin Place
Victoria, BC
V8X4L1
Canada

Hi,
I'm emailing to see if I could please get a refund as the products I have ordered are not what I had expected, the logo was sprayed on and I know if I was to wash this even once the lettering would come right off, there is over spray from where the stencil slid off, and the logo is not centered, one of the sizes is incorrect, and I would just really appreciate a refund.
You can contact me at kt.[protected]@shaw.ca I can provide pictures

The mug was chipped on the bottom and the wording is extremely difficult to read. The full picture of the guitar is almost unrecognizable. I thought it might work better if I poured hot water in it to bring out the words and picture of the guitar, but it didn't help. What appeared in the advertisement and what I received was not the same thing. Also, there was no paperwork with the mug.

I ordered leggings for a Christmas present on 12/9 and they never shipped until I contacted them on 12/22 asking where the item was. They were then shipped out on 12/23 arriving late for Christmas. I submitted a request to return them due to being late, cheap product and that the size looks too small for a medium. I simply received email responses not satisfying my request for a prepaid return label to be sent to me to return them. I had to buy the person another gift. Haven't rec'd any reasonable responses to my requests, just standard pre-written email responses that do not satisfy my request to return. From the looks of it, the number of complaints they have on file should be addressed. Poor business practice.

I ordered a poster from TeeChip on Dec 9, 2017. The words were so fuzzy and distorted it was nearly impossible to read. The message was the main idea of the poster. I have tried contacting TeeChip and they keep asking for an Order No. When I provide the order no. I was given it is invalid. I have tried numerous ways of contacting them with no result.

I just received my hoodie that I ordered shortly before Christmas and I was very saddened to see that my order had been Completely messed up! Not only did I get the wrong saying on the hoodie (it was supposed to be the March birthday hoodie), but I ordered an X-large and received a medium. This was a Christmas gift, (which you said would be to me by Christmas...it wasn't) and as the recipient opened it and I saw the hoodie I was deeply embarrassed. I would like to know what your company will do to rectify this bad situation for me. I await your quick response.

I order a poster (Number RL-[protected]) with text in Spanish at mid-end of November of this year (2017). It came two weeks later but, when I opened it, it turned out that the poster came in Italian, not Spanish. I managed to talk to them after an hour waiting in the chat, and explained the situation. A few days later I got an email saying that the new order had shipped. Three weeks later, it arrived... in Italian. Again. On the 22nd of December. Christmas present ruined.

I demand the poster in Spanish. I know the languages are similar but this is ridiculous. The company is looking like a complete incompetent. And for the troubles of not having any present available for this Christmas, a total refund.

I ordered a men's long sleeve and a women's short sleeve of the Schwifty design, black on athletic gray. Two problems: the shirts themselves are not as advertised (shown online as American Apparel shirts but are just fruit of the loom crappy cotton) and the ink on the women's shirt looks like it's been washed and faded versus the men's which is crisp and clean. The email submission online doesn't allow text submission and the phone line is only open 9-530 Monday through Friday. Ordered these for Christmas and honestly wouldn't have spent the money if i knew they weren't going to be American apparel and that there would be inconsistencies in the printing. Disappointed and will report to small claims if I don't get a refund or replacement.

Unfortunately, TeeChip messed up the order from the beginning. I spent $195.00 worth of sweatshirts and hoodies to be given as Christmas presents but when the order arrived the sizes were wrong. I still need to exchange a hoodie (Merry Christmas #63) which you sent 2 of them in size 4X and I still need to return one of them for a size 2X. Have had nothing but problems with this company and need for you to be professionals and stand behind your merchandise. Please send me the return information I need to exchange one of the shirts as they are gifts. I took a photo of the order but am having problems uploading to your site. It should NOT be this complicated to exchange the hoodie. Send the info I need to complete the exchange to finalize this once and for all please.

I ordered 2 customized mugs nine weeks ago. I received one mug and hadn't received the other. I attempted to contact them, but as mentioned before, there is no phone number or real way of getting recompense. I used their email form and received an email stating they were sending it out separately. I then received an email stating it was printing (which clearly meant they never had printed it) and four days later I got a shipping email. By this point, I had already bought something else and delivered the presents on time. Then when the second mug showed up, it was BROWN, not green like I ordered. I again attempted to contact someone, to no avail. I filled out another email form and was told that I couldn't have my money back, but that they will reprint it, again. I just received the reprint and guess what...it is BROWN! Clearly this company is color blind and absolutely useless with customer service. I will be opening a fraud ticket with my credit card company in regards to this company as they refuse to respond to me or give me my money back.

I ordered 2 t-shirts from the TeeChip Facebook page for my granddaughters on November 27, 2017. $53.88 was charged to my PayPal account on that day also. On December 2, 2017 I received an email from TeeChip telling me my ordered had been shipped. I received the shirts on December 4th and was very excited to see them. To my disappointment they were the size I ordered but they in no way would fit my granddaughters. There was not an invoice or anything in the package to tell me where the shirts were sent from. I looked TeeChip on the Internet and tried send them an email through their website but I had to check certain options if I had questions. I wanted to send the shirts back and receive a refund but there was not an option for that. I tried the chat button several times to no avail. I tried calling several times, no one answered. Sent a message through Facebook. Was told they do not do refunds. I feel I have been scammed and out of the $53.88.

I ordered the VW phone cover in Kelly green after seeing it on Facebook. Last Friday, dec 1 st I received my order. When I opened the pkg there was no invoice in the pkg and when I saw the product I was so disappointed. The product is so inferior and it was just a blah color of faded blue with a Lille strip of green on the side. I want to know how I send this back for a full refund
Thanks
Norma Kaye Harrison
1310-60th St
Lubbock, Tx
[protected]
Ref# on outside of pkg73845a7e3d
I would like someone to address this issue. It has been very frustrating because you can't talk to a human being. I don't know how y'all conduct business

I ordered 2 coffee cups and have never received an email confirmation but the money was taken out of my account. You can't reach them by phone and they won't respond to emails and they say they have a chat service but if they do I haven't located it. It seems that their office hours are none since they won't answer the phone. After over a week I finally contacted my bank and am trying to have the charges reversed, especially now that I have seen all of the complaints. The cups are wonderful and I really wanted them for Christmas but I don't think this is going to happen especially since I don't even have an order number.

Ordered Medium Adult sized Tee-shirt from TEECHIP PRO ad on Facebook. I received the item on Dec 14, 2017. Not sized for an adult but barely large enough for a medium to a large child. There was no shipping or return label with the package or contact or customer service number to call. This was to be a gift. The item was shipped from TEECHIP ORDER FULFILLMENT 7800 Records St. Lawrence, In 46226 tracking #[protected] 65 Ref # bc8eaeab29. The order number was RL - [protected] at the sos of $28.78. I ordered it from BB&T bank credit card. Facebook has removed ad by the seller. Please refund money. Joyce Halvorsen 24415 Amberleaf Ct, Leesburg, FL 34748

I ordered two mugs for my sons under order #[protected] and only received one of them. I would like my other mug or a refund for the second mug. the cup reads
To My Son
if ever there is a tomorrow when we're not together there is something you must always remember. you are braver than you believe stronger than you seem and smarter than you think. but the most important thing is even if we are apart I'll always be with you

Love
Mom

You sent me the WRONG shirt & it is impossible to reach your Customer service phone # because it asks for an 8-digit Order #... the order # you sent me: here is the email I rcvd from you:
"Order Confirmation
Your TeeChip order has been placed.

Thank you! Your order number is: RL-[protected]"

I want to talk to someone about this & get the shirt I ordered NOT the one you sent! SO FRUSTRATING!
Linda Woods, [protected] [protected]@gmail.com

Ordered a cup for my daughter with daughter saying on it, They sent me a Dad cup. Cup came in box with no paper work. Just a cup in a box. Called their 800 number and it seems I have to put in an order # Dont have one. Just a cup in a box. Bought it thru paypal. Also on their web site it said, No order # just put in your email address and zip code I did. They said email address invlaid. Find this strange since they sent me an email to that address asking me how I liked my cup Scam?