Menu
For Business Write a review File a complaint
Teespring Customer Service Phone, Email, Contacts

Teespring
Reviews and Complaints

teespring.com

Learn how the rating is calculated

4.3 8 Reviews 53 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Teespring Complaints 53

ComplaintsBoard
P
8:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Teespring has left an official reply on this complaint.

Teespring avoid!

I bought a t-shirt as a present and had nothing but trouble with Teespring. I want to start by saying that they charged me twice and refused to give my money back. My bank statement clearly showed that there were two charges from Teespring, but these clowns keep telling me that they have nothing to do with that. I told them that I have all the proofs but they claimed that they charged me only once. The second problem was when I opened the package and saw the shirt and I was shocked when I saw that there was no print. It was just a white shirt with no print on it. I made a photo, sent it to Teespring and asked for a refund and they replied that they did not believe me and that they did not receive any photos. Avoid!

Read full review of Teespring
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
4:34 am EDT

Teespring they have charged me for purchases that I did not make!

Teespring have charged me for purchases that I did not make! I ordered from this site in the past and it was bout 6 month ago. I received my stuff and forgot about this company. But recently I noticed that over $100 just disappeared from my bank account. I have tried calling their customer support countless times and no one ever picked up! There was only automated message stating that they are busy and that I need to call back later. I also tried to contact Teespring through their online chat but there was no response. Total scam!

Read full review of Teespring and 1 comment
Hide full review
1 comment
Add a comment
Rusty112
Rusty112
Saint Louis, US
Apr 25, 2016 7:26 am EDT

TeeSpring is the former TeeChip, the ones who ripped me and so many others off. How do I know? They were DUMB enough to use the same slogan, "Would you wear this?". I visited their website and, sure enough, they have "Fundraisers", just like the did when they were called TeeChip.

View 0 more photos
ComplaintsBoard
B
8:57 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Teespring has left an official reply on this complaint.

Teespring ordered in january and received nothing yet!

I made my order back in January and they said it could take some time to deliver it to my country. I told them that everything is ok and I can wait. But I never expected this would take SO long! It is now March and I received nothing yet! Every time I contact them they ask me to be patient! Teespring, are you kidding me? I did receive my tracking number but my order is still processing and I have no idea when it will be shipped! Absolutely ridiculous website and their customer service is a joke! Don't order from them!

Read full review of Teespring
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
7:29 am EST

Teespring still no delivery!

Ordered from this company a month ago and received nothing yet! My order id still processing and I have no idea when it would be shipped. Tried to contact Teespring customer service, wanted to ask about the status of my order but received no answer! I got a message from them only once, they said that my order is on its way, but I know that was a lie. I'm so disappointed. Their service is extremely poor and slow. Better shop elsewhere. Spend your money with a more reputable company who will fulfill your order in a timely manner. I will never order from them again even if I will get my shirt. I hate waiting!

Read full review of Teespring
Hide full review
ComplaintsBoard
M
11:18 am EST

Teespring totally useless service

I purchased a t-shirt in the beginning of November. The offer was for free shipping and the estimated delivery was November 14th. But I received nothing, so I contacted Teespring customer service. They apologized and said that my order would arrive few days late. Well it’s now January 18th and I still haven't received the product. Every time I check the tracking website, the estimated delivery date is later and later. I tried to ask Teespring customer service, but they have no idea where my order is. They also charged me for shipping, but it clearly said free shipping! I

Read full review of Teespring
Hide full review
ComplaintsBoard
D
5:31 am EST

Teespring I had to pay for their mistake

I was starting my clothing line, so I decided to try this service. I wanted to see if people will like my designs. So I uploaded my design, set the campaign for 7 days and met the goal of 50 shirts. The first message I got from my customer was about him waiting three weeks for the item to arrive. The thing I wasn't expecting was people sending me emails with complaints. I didn't sell them directly, so I couldn't do anything. This was embarrassing, because out of the 50 shirts I sold I had about 30 emails asking me where the items were. Upset customers emailed me as there were no responses from teespring. I didn't want to associate my name with bad service, so I refunded all customers personally. I'm very disappointed.

Read full review of Teespring
Hide full review
ComplaintsBoard
S
9:35 am EST

Teespring customer service is just horrible.

My friend had a bad experience with Teespring, but he is afraid to do something with it. So I decided to deal with it myself. Well, he ordered five things at once. Their website states that they need two weeks for items to be delivered. It was true. He received his package two weeks later, but there was one little problem. He received only two items. But he was fine with it, mistakes happen he said. Then I decided to help him. They sent him tracking number on the 5th of November and three of the items didn't ship until I complained. I don't know what wrong with them, but I feel they just can not be trusted. I feel ripped off. When my friend placed an order in October, he was hoping to get it by the 25th of November the for a special event. But that didn't happen. If you don't have problems with Teespring, feel lucky. Very bad company. Their products are quite nice, but customer service is just horrible.

Read full review of Teespring
Hide full review
ComplaintsBoard
R
10:22 am EDT

Teespring seller lied and didn't provide what has happened with the order

I went to the website www.teespring.com and ordered the T-shirts with the logos. I received the email from the seller that they had all logos, and they would send me another email when the order would be ready. I received it, but after that they disappeared for 10 days. When the rep finally replied, he told me that the order hasn’t been shipped. I emailed him again, but he ignored me. I don’t understand this company.

Read full review of Teespring
Hide full review
ComplaintsBoard
W
5:16 pm EDT

Teespring I got wrong size. no idea how to change it

I bought t-shirt for my husband from www.teespring.com. I don’t know how it has happened, but the seller has sent me the size XXL, but I needed only L size. All my emails, which I sent to the seller, were ignored. I checked the availability of these t-shirts and they were in stock. I need to change the size, because the XXL size was really useless to me. How to do it, if the seller avoids me?

Read full review of Teespring
Hide full review
ComplaintsBoard
K
7:38 pm EDT

Teespring simply no delivery and communication

Don’t buy from the website www.teespring.com. I have ordered t-shirt from these people, but I placed the order 20/5/15. Today is July already and still no news or delivery. The company turned to be terrible. I understand that I have wasted money and have gained big experience. I will never again buy from such company as this one. I hope my review will help other people.

Read full review of Teespring
Hide full review
ComplaintsBoard
R
3:24 am EDT

Teespring no info and no deliver from this company

I ordered 2 t-shirts from the company www.teespring.com. The payment was prompt, because I have used PayPal. The seller unfortunately fooled me. He hasn’t sent any info and didn’t reply to my emails. I was really upset and already contacted the PayPal and asked to help me to return money. I know that it will take time, but I’m sick of waiting and really need some help. It was the worst company, which I have used before.

Read full review of Teespring
Hide full review
ComplaintsBoard
J
4:38 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wouldn’t advise anyone to buy from the website www.teespring.com. I ordered 4 T-shirts from them, but the sizes were too large for me. Also one T-shirt was completely different and I hadn’t ordered it. I mean the design was wrong. The company is bad and they don’t want to help customers and solve their problems. They simply stopped to reply to my email...

Read full review of Teespring
ComplaintsBoard
C
8:09 am EDT

Teespring only wrong info and impossible to get anything from them

I purchased T-shirt with logo from the company www.teespring.com. I got confirmation info and the tracking number, but after 4 days I decided to check my order. It turned out that they sent me wrong tracking number. I tried to change it, but they again and again told me ###. No delivery, no correct info. I have no idea what to do now. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

Read full review of Teespring and 12 comments
Hide full review
12 comments
Add a comment
T
T
Thiscompamysucks
Allentown, US
Sep 09, 2023 1:28 pm EDT

They pretend to be a fair and safe equal company what a joke they cancelled a great American loving patriots orders because of the flag and the words God’s Army on it Just disgusting! They are a completely fake company that hates Our country and God! Stay away from this terrible fake company!

K
K
Kathleen Strach Grinnell
US
Sep 09, 2023 5:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was going to place a large order for God's Army products, but Teespring has an agenda against God, and has pulled them to crush our freedom of expression - our love of God. I will never order anything from Teespring. Go Woke and Go Broke.

S
S
SafeNFree
Ramsey, US
Sep 09, 2023 3:02 pm EDT

I will make sure I let everyone know what type of company TeeSpring represents. FCB D3CODE represents a huge patriotic movement and TeeSpring will implode by its poor decision not to print his patriotic merchandise.

G
G
GODS Army
NONYA, US
Sep 09, 2023 12:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company can make t-shirts that promote pedophilia, child groomers, pride flags...but somehow " God's Army" goes against policy standards.

That is discrimination and is illegal.

Go woke- go broke

K
K
Kenneth Timms
US
Jan 29, 2023 12:29 am EST

I ordered 2 hoodies pertaining to 13th Marine Expeditionary unit and received 2 hoodies and received 2 with the Newport Beach 1st Battalion 1st Marines Foundation ...order # [protected]-M phone number is [protected] email addrers is Kenneth.a.timms@gmail.com

P
P
Perkinskathryn4128
US
Mar 07, 2020 2:55 pm EST

I ordered a triple goddess hoodie. It never arrived. The dates that it was suppose to be here was 19-22 of this month. I never received it. I have the tracking number. I checked it and it said it had arrived. And I never received the hoodie

View 0 more photos
J
J
Jodie DUke
US
Jul 15, 2019 4:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a tshirt on 6/19/19. Was told I would received this order between July1 and July 4. It is now July 9 and I have not received the order and neither as DHLecommerce. Order #0c4d6049a5cf6ded. If you can not find my order please recreate tshirt and send it overnight and refund my money.

Thank you

T
T
Teespringsucks
US
May 28, 2019 7:00 am EDT

Wtf I still havent got play shirt. Ordered it on April 2 and now its May 22, 2018 but it said from the 15-22 of April. Scammed...

R
R
Rafael Villasenor
MX
Apr 02, 2019 2:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't have received order 9D39457DF534B588 since february
I send many request with no answer
I need my money back

C
C
Crystal Shick
US
Sep 05, 2018 12:38 pm EDT

I ordered a dispatcher hoody and never received it. I tried calling in today bc I just remembered about it and you cannot talk to anyone! This is ridiculous! I paid a good amount of money to get this hoody that I have not got! I want a refund or another hoody that is similar in regards to being a police dispatcher!

Teespring Reviews 0

Looks like Teespring has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Teespring, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Teespring

Screenshot Teespring
Teespring.com is an e-commerce platform that allows users to create and sell custom apparel. The service provides tools for designing merchandise such as t-shirts, hoodies, and accessories. Users can set up their online storefronts, with Teespring handling production, shipping, and customer service.
How to file a complaint about Teespring?

Here is a guide on how to file a complaint against Teespring on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Teespring in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Teespring.
- Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Teespring on ComplaintsBoard.com.

Overview of Teespring complaint handling

Teespring reviews first appeared on Complaints Board on Jun 21, 2014. The latest review Mixed Experiences with Teespring was posted on Mar 15, 2024. The latest complaint T-shirt was resolved on Oct 07, 2019. Teespring has an average consumer rating of 1 stars from 312 reviews. Teespring has resolved 4 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
21017 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Teespring Contacts

  2. Teespring phone numbers
    +1 (855) 833-7774
    +1 (855) 833-7774
    Click up if you have successfully reached Teespring by calling +1 (855) 833-7774 phone number 0 0 users reported that they have successfully reached Teespring by calling +1 (855) 833-7774 phone number Click down if you have unsuccessfully reached Teespring by calling +1 (855) 833-7774 phone number 0 0 users reported that they have UNsuccessfully reached Teespring by calling +1 (855) 833-7774 phone number
  3. Teespring emails
  4. Teespring address
    460 Bryant Street Suite 200,, San Francisco, California, 94107, United States
  5. Teespring social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Teespring Category
Teespring is ranked 78 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.