Thailand Post’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with postal services.
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Registered air mail
Why is there no information after 05/02/2021 on the shipment of 'Legal Documents', RR302896495TH, that was sent "Registered Airmail" to the Philippines because of the importance? Air travel only takes a couple of hours! Therefore, why is there such unrealistic delays and lack of information? Respectfully, more than a week to send this type of mail is unacceptable!
Desired outcome: Respond via email; [protected]@outlook.com
My complaint is about the lack of information that is being provided using the "Tracking" (ReRR302896495TH) feature. The last information was is a week old and does not leaving the country to the Philippines, 2 hours by air. The higher cost "Registered Air Mail" was chosen because of the time-sensitive legal documents being sent to attorneys in the Philippines and to expedite the action.
Mail delivery
I living since 5 years in Mae Fak Mai. Since 3 years I ordered a weekly magazine from Switzerland (to my Thai address). On the very beginning of the order (3 years ago) the Thai post delivered the envelop with the magazine in correctly. Every week the postman passed by my house and put the envelop in the post box. Unfortunately since some months the postman is not coming anymore every week. He now com 1 time every month! and deliver 3 to 4 samples of the weekly magazine together! I complain already very often at the Sansai Post office but: 1. The English language understanding of the collaborators is very poor 2. The fault (according the Sansai Post people) is in Switzerland because they not deliver the envelop on the right time! 3. The fault of the delay is in Bangkok (because the Bangkok Post not make a good job...) I understand that not every part is running well in Thailand, but I do not understand why on the very beginning they could deliver the envelops on time but right now not anymore? With my best regards Rolf Maurer 11 M 13, Mae Fak Mai Sansai, Chiang Mai 50290 Thailand
Ripped out consumer with new custom/tax fee
I live in the US and I will not be able to spend my Christmas with my parents in Thailand this year so I mailed Christmas gifts to them in November 2010. Early December 2010, my parents received a notice from the postman that they need to pick up the package at the post office close to their home. The gifts were not worth anything more than $200. They were...
Read full review of Thailand Post and 14 commentsIs Thailand Post Legit?
Thailand Post earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Thailand Post. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Thailand Post's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thailandpost.co.th has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Thailand Post and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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Overview of Thailand Post complaint handling
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Thailand Post Contacts
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Thailand Post phone numbers15451545Click up if you have successfully reached Thailand Post by calling 1545 phone number 1 1 users reported that they have successfully reached Thailand Post by calling 1545 phone number Click down if you have unsuccessfully reached Thailand Post by calling 1545 phone number 0 0 users reported that they have UNsuccessfully reached Thailand Post by calling 1545 phone number100%Confidence scoreCustomer Service+66 28 313 600+66 28 313 600Click up if you have successfully reached Thailand Post by calling +66 28 313 600 phone number 1 1 users reported that they have successfully reached Thailand Post by calling +66 28 313 600 phone number Click down if you have unsuccessfully reached Thailand Post by calling +66 28 313 600 phone number 1 1 users reported that they have UNsuccessfully reached Thailand Post by calling +66 28 313 600 phone numberCustomer Service+66 29 828 222+66 29 828 222Click up if you have successfully reached Thailand Post by calling +66 29 828 222 phone number 1 1 users reported that they have successfully reached Thailand Post by calling +66 29 828 222 phone number Click down if you have unsuccessfully reached Thailand Post by calling +66 29 828 222 phone number 0 0 users reported that they have UNsuccessfully reached Thailand Post by calling +66 29 828 222 phone number100%Confidence scoreReservations+66 25 735 480+66 25 735 480Click up if you have successfully reached Thailand Post by calling +66 25 735 480 phone number 1 1 users reported that they have successfully reached Thailand Post by calling +66 25 735 480 phone number Click down if you have unsuccessfully reached Thailand Post by calling +66 25 735 480 phone number 0 0 users reported that they have UNsuccessfully reached Thailand Post by calling +66 25 735 480 phone number100%Confidence scorePostage Stamps & Philately Department+66 25 735 463+66 25 735 463Click up if you have successfully reached Thailand Post by calling +66 25 735 463 phone number 1 1 users reported that they have successfully reached Thailand Post by calling +66 25 735 463 phone number Click down if you have unsuccessfully reached Thailand Post by calling +66 25 735 463 phone number 0 0 users reported that they have UNsuccessfully reached Thailand Post by calling +66 25 735 463 phone number100%Confidence scorePostage Stamps & Philately Department+66 28 313 131+66 28 313 131Click up if you have successfully reached Thailand Post by calling +66 28 313 131 phone number 1 1 users reported that they have successfully reached Thailand Post by calling +66 28 313 131 phone number Click down if you have unsuccessfully reached Thailand Post by calling +66 28 313 131 phone number 0 0 users reported that they have UNsuccessfully reached Thailand Post by calling +66 28 313 131 phone number100%Confidence scoreHead Office
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Thailand Post emailspostalcare@thailandpost.co.th100%Confidence score: 100%Support
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Thailand Post address111 Changwattana Road, Laksi, Bangkok, 10210-0299, Thailand
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Thailand Post social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Thailand Post contacts
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