I parked in the lot in New Orleans. I walked up and the sign said that I needed to use my license plate number. I walked back to my car got the plate number and walked back to the machine. The first step of the instructions said “press buttons to light up screen.” I must have pressed “L” and then “enter” so it must have entered “L” as my license plate number. I paid for 3 hours and put the ticket on my dashboard. I came out within 2 hours and my car was booted. The attendant was rude and nasty and when I asked what I had to gain by entering the wrong license plate number he said “I don’t know why you do what you do.” I three small children and it was 100 degrees outside so I had to just pay and get out of there.
Desired outcome: Refund