The Bradford Exchange review: Charging me for a subscription that I did not order

On 10/12/23, I ordered Thomas Kinkade Light Up Season Ornament collection (box of 4). Instead of paying for it in installments, I paid for the entire box with my credit card. On 10/13, the funds were removed from my account. I received the ornaments on 10/18. On 10/30, I found out that they tried to charge me for another order worth $42.39. They had the incorrect expiration date so my bank denied the purchase. On 10/31, I got an email from The Bradford Exchange saying that they are "unable to gain authorization to charge the credit card provided for the order" and they will bill me unless I provide another credit card. After trying to call customer service several times, I finally got through. The woman told me that it was part of a subscription and that's what they were trying to get money for. I told her that I did not sign up or order a subscription and asked her why their company did that. She must've hung up on me. So much for good customer service. I will never order from The Bradford Exchange again!