The JT Store’s earns a 3.8-star rating from 47 reviews, showing that the majority of customers are satisfied with purchases.
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Replied
product not delivered
I placed an online order No. 555445, dated: 3rd January, 2019 for LG LH70 B 2.1 channel DVD Home Cinema system, with TheJTstore. My order states that the product will be delivered in 12 to 14 days. It has been more than 15 days but still there is no news about the dispatch of the order nor has it been delivered to me. I contacted the customer service and they replied that I did not order for the product instead my order was for a cashback. They have cheated me through their website, when my payment was a cashback then why did they charge an extra amount of Rs. 50 /= towards its delivery charges. On the order confirmation page it was clearly mentioned that the product will be shipped to my given address and that the product will be delivered in 12 - 14 days. Upon non receipt of the product I contacted the company (Ticket No. 94416) and the reply I got was shocking to me that the amount paid by me is not for the product instead it is a JTCash. This is sheer online fraud. My request to you is to get the refund all the money paid by me i.e. Rs. 152 /= (see the attached file). I hope an amicable settlement will be made.
The complaint has been investigated and resolved to the customer's satisfaction.
Sorry for the issue you have faced,
According to your order status, your paid amount for order is refunded to you from our side.
For more details about your order please download The JT app Throw below mentioned link
https://thejtstore.com/download-the-jt-app/
for not recovering product
I have ordered a order for Sony headphone and it s cost was 202/- and when I track it it sis showing processing order placed 1 month ago and it was not yet delivers now what will I do? If it will delivered in 3-6 working days so I can accept if not so please return my money I have done my payment by bank It was not showing option of cash on delivery please register this complain and return my money if not be delivered please register it and I will not shop with you again i have to gift it to my kid on his birthday and he was very sad on his birthday so I will give it on Christmas so please provide delivery and register it
Replied
bluetooth headset
I have made an order and I have cancelled it . My order id-418701. I Have made a payment of 202rs two times towards this order as it was showing order failed in jt store app. But on making payment 2nd time the result was same that is order failed. And I have called the customer service centre also so many times from past 2 months but there is no response from them. They are saying that your refund is in process it will be credited within 4 to 5 days from past two months. So please refund my amount of 404rs as soon as possible.
The complaint has been investigated and resolved to the customer's satisfaction.
Order number - 418701
According to your order status your order is under refund claimed,
We request you to please wait for sometime we'll refund your full amount soon.
For more details about your order please download The JT app Throw below mentioned link
https://thejtstore.com/download-the-jt-app/
Replied
the jt store fraud company and stole money...
I ordered kids cycle from The Jt Store ... ORDER Number: 437032 dated 24/09/2018 ... but not received my order till now or also not received my money till now ... also not picking phone, Phone: [protected], [protected], [protected], [protected], [protected]... (the jt store). The Jt store very very big online cheater / fraud company...so please do not buy any product from this site. please safe yourself from this site (the jt store)...
please take care from this site... The jt Store is very big online fraud company, online Cheater Company...
I ordered kids cycle from The Jt Store ... ORDER Number: 437032 dated 24/09/2018 ... but not received my order till now or also not received my money till now ... also not picking phone, Phone: [protected], [protected], [protected], [protected], [protected]... (the jt store). The Jt store very very big online cheater / fraud company...so please do not buy any product from this site. please safe yourself from this site (the jt store)...
please take care from this site... The jt Store is very big online fraud company, online Cheater Company...
The complaint has been investigated and resolved to the customer's satisfaction.
Order number - 437032
According to your order status your order is under refund claimed,
We request you to please wait for sometime we'll refund your full amount soon.
The JT Store / the jt store fraud company and stole money...
ps 4 pro epson printer and others
You are providing fake prices of many things to people this is a very bad thing u should not do this fooling people PS 4 pro 42000 u are giving it on 201 when I came to know that it is fake I was very angry this isn't fair
Why are u doing this ?!
If every people do this and get fool
Either change the price or. Close this shopping site . 🙌
product received by the jt store
I heard about The jt store is that they provide most horrible service, their product delivery procedure time is too lengthy. But it's not truthful. They have good services. As a customer I'm glad to receive my all orders by The JT Store at time and responding me in every query. Also the jt store's return and refund policy is better than compare to other shopping sites like Filpkart and Amazon. https://bit.ly/2M6Wyks
Read full review of The JT Store and 72 comments
Replied
fake website
It is a fake website and don't comply indian rules. It's run by a fraud owner and doesn't know that he should be charging GST. I recently bought a product and later locked the order telling me to refer them to unlock the order. Most of the positive reveiw are posted by the admin and their contact number on the site is also fake please look into the problem so many of the future buyers are not targeted by this fake site
The JT Store Reviews 0
Overview of The JT Store complaint handling
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The JT Store Contacts
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The JT Store phone numbers+91 626 260 2919+91 626 260 2919Click up if you have successfully reached The JT Store by calling +91 626 260 2919 phone number 118 118 users reported that they have successfully reached The JT Store by calling +91 626 260 2919 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2919 phone number 59 59 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2919 phone number+91 626 260 2920+91 626 260 2920Click up if you have successfully reached The JT Store by calling +91 626 260 2920 phone number 61 61 users reported that they have successfully reached The JT Store by calling +91 626 260 2920 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2920 phone number 34 34 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2920 phone number+91 626 260 2921+91 626 260 2921Click up if you have successfully reached The JT Store by calling +91 626 260 2921 phone number 39 39 users reported that they have successfully reached The JT Store by calling +91 626 260 2921 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2921 phone number 26 26 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2921 phone number+91 626 260 2922+91 626 260 2922Click up if you have successfully reached The JT Store by calling +91 626 260 2922 phone number 30 30 users reported that they have successfully reached The JT Store by calling +91 626 260 2922 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2922 phone number 30 30 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2922 phone number+91 626 260 2923+91 626 260 2923Click up if you have successfully reached The JT Store by calling +91 626 260 2923 phone number 44 44 users reported that they have successfully reached The JT Store by calling +91 626 260 2923 phone number Click down if you have unsuccessfully reached The JT Store by calling +91 626 260 2923 phone number 42 42 users reported that they have UNsuccessfully reached The JT Store by calling +91 626 260 2923 phone number
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The JT Store emailsinfo@thejtstore.com100%Confidence score: 100%Support
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The JT Store addressShop № 1, Jai Stambh, chowk Rajgarh, M.P, 465661, India
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The JT Store social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all The JT Store contacts
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Fake and frauds jt store