The JT Store
Reviews and Complaints

I ordered this since a week back and I didn't even receive any response or order status. I want to know the details of delivery of my order ASAP. It taking long to deliver and I want to know that it is fake or real coz I made an online payment. I need a refund or my order to be delivered ASAP. If I don't get any response from the jt store I'm going to take a severe action on this and go further to do anything I can. I have a lot of support from higher authorities to take charge. So respond immediately.

Hi,
I placed an order with JT store on 06/12/2019 by paying Rs.995/- I waited for 2months for delivery but not received then requested for refund after requesting waited for a month then I received mail asking my bank details and promising refund within 15days i shared same on 03-08-19, but till today have not received my refund amount RS. 995/-, not getting response also for mail Please do the needful.

My order no 3837190.
It's been more that 1 month I haven't receivedy order yet and if I call customer care they don't reply or they disconnect mycall this is really disappointing
You better refund me if you don't want to deliver it
Otherwise I will take a strict action against your company as I read other comments to
You are making fool out of everyone

I have ordered one dress but still I didn't get any information regarding my order and I have paid through debit card . could you please help me.
Your Shopping Receipt From JTStore's Affiliate Network Date :07/28/2019 ORDER Number: 3875533
When I will get my order. How many days it will take .if we call them it's not reachable . please help me for getting my order .

My order number #3876802 Tracking Id: 126277. Ordered on 29/07/2019
Dear Murugan S,

Thank you for Shopping With Us,
Your Order confirmed and we are processing your order.
Your Order ticket has been created Successfully!

Please find below your current status of order
Below are details of your ticket -

Subject: Deal Product...New customer order [protected]/29/2019
Tracking ID #: 126277
Description:

You've received the following order from Murugan S:

[Order #3876802] (07/29/2019)
Product Quantity Price
Realme 3 (Black, 64 GB) (4 GB RAM) (#BT02) 1 ₹131.00
Subtotal: ₹131.00

Payment method: Zaakpay Payments
Total: ₹131.00
Billing address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu
[protected]
[protected]@gmail.com
R
Shipping address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu
Click here to reply/ refund claim / track delivery http://woocommerce-256913-920950.cloudwaysapps.com/?page=tickets§ion=ticket-list&action=open-ticket&id=126277

{reply_by_name} wrote:
Tracking ID #: 126277
Ticket Status -- Locked

You've received the following order from Murugan S:

[Order #3876802] (07/29/2019)
Product Quantity Price
Realme 3 (Black, 64 GB) (4 GB RAM) (#BT02) 1 ₹131.00
Subtotal: ₹131.00

Payment method: Zaakpay Payments
Total: ₹131.00
Billing address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu
[protected]
[protected]@gmail.com
R
Shipping address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu

Click here to reply/ refund claim / track delivery http://woocommerce-256913-920950.cloudwaysapps.com/?page=tickets§ion=ticket-list&action=open-ticket&id=126277
Below are details of ticket:

------------------------------------------------------------------------------------------------------------------------------------
Tracking ID #: 126277
Subject: Deal Product...New customer order [protected]/29/2019
Updated Status: Locked
Updated Category: General
Updated Priority: Medium
------------------------------------------------------------------------------------------------------------------------------------
Description:
You've received the following order from Murugan S:

[Order #3876802] (07/29/2019)
Product Quantity Price
Realme 3 (Black, 64 GB) (4 GB RAM) (#BT02) 1 ₹131.00
Subtotal: ₹131.00

Payment method: Zaakpay Payments
Total: ₹131.00
Billing address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu
[protected]
[protected]@gmail.com
R
Shipping address
Aishwarya trading & co
Murugan S
Padma Arcade, outer ring road
Near Mundasukatti Biryani
Hosur 635109
Tamil Nadu
Click here to reply/ refund claim / track delivery {ticket_url

The JT-Store Customer Support Team

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550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser np3sor23801470ejb.46 - gsmtp

---------- Forwarded message ----------
From: Murugan S
To: no-reply@thejtstore.com
Cc:
Bcc:
Date: Mon, 5 Aug 2019 11:17:30 +0530
Subject: Re: [Ticket #126277] Deal Product...New customer order [protected]/29/2019
Hi sir / mam, w ----- Message truncated -----
The

Hi, i ordered [Order #2834640] (06/12/2019) by paying INR959/- waited for 25days not received iteam then called customer number 6262602919 male executive answered call said agin it takes 20days then requested for refund and received mail from info@thejtstore.com saying processed for refund need to wait 7 to 10days ...now its been 10days when i called same number executive talking so rudly and saying we can't help it wait for more 15 days...please do give my refund...i attached payment confirmation mail...order number..billing and shipping address...hopeing to get solution please do the needfull

I ordered 2 dresses at jt store and made the payment through debit card.But i did not receive the dresses as well as any message.My order num is 3859159.I called the customer care number 6291866282.Then, their male representative picked the phone and said that due to technical difficulties, your order has been cancelled, we will refund all the amount.He told me to make a google pay account and tell the upi number, I agreed, then i made a account and tell him the upi phone num, he told me to open a calculator app on phone and said that calculate the last 4 digits of account number + upi password and tell him the total amount, I agreed and did that.After that, he told me that with in 1 hour, all amount will be refunded, But after 1 hour, my account has null, they withdrawn my all amount, and i received a message that i paid a payment to [protected]

There was an offer on washing machine for which i placed order, paid and was confirmed successfully. Please check the attached order summary. I have not received it till date. I have been following up with you guys via email since then.. I placed the order on 1st june but my order isnt delivered yet.. where is my order? If u cant deliver my order then refund my money.. ASAP..

I had order a speaker online on 19.05.2019, also made payment online. But till date I have not received my order as well as customer care told me that your order is not confirmed. I have attached here the screen shot of my order for your reference. Kindly look into this issue & arrange to deliver my order asap or refund my money which is paid by me asap.rgds. Gaurav Sonja, #[protected]

My order num:7830069
I have ordered the items 1 month ago i have not recived any msg or any details from the site till now i am calling their customer care everyday and they are telling that its takes 10 days evertime i call Them and they do not reply properly shout and cut the cal they do not even give the reply for mails and if ask any ques dowlaod the app and track there is no tracking information

its a very froud company first product order then payment complit but no receive last 20 day any product and also please don't any body order this froud company .. no receive phone, many time i call them but no receive and last time receive one man but he talk to very ruffley ... many time mails this compnay for order cancel but no cancel order and no refund my payment... very very froud compnay...

I have order a Philip's trimmer as soon as I submit the order I got the message that "your order won't be shipped until the funds have cleared in our account. Mail your order I'd with payment proof to info@thejtstore.com" why did you guys did not told me before payment. I want my products or payment back tried and call customer care no. But they are disconnecting my call if they pick up my call no one is answering I keep on saying hello hello but no answer by you guys.

My order no. 3835778 dated 19/06/2019

I ordered from JT store online and done payment as there is no option for Cash on delivery. I paid Rs. 1, 074/- on 19/06/19 for the items ordered. It said it that I will be sent a link to download for app to track my orders. They never sent any link but I tried from playstore as mentioned in contacting address from which I could get the app and downloaded it but it never accepted my profile repeatedly it denied. I tried contacting the phone me tioned in the order but some numbers are out of service and some are wrong numbers. Then I sent an email but again no response. There was option for chat and tried but again there was no response for the past 3 days after repeated process. I am neither able to track my orders nor anyone even responding from that company.
My email id is
[protected]@gmail.com
and contact no is [protected] Chennai

I have ordered dress one month ago and amount has been deducted
but till now i have not yet recieved any response from company..and they given me the time that within 10 days product will be delivered to you..
this is froud i'll take very huge action against it if i dont recieved my product or money..
as soon as possible resolve my issue
if not possible refund mu money..

Hi team,

I have placed an order for Blue Star 1 Ton Portable AC - White on Receipt Date :06/02/2019 ORDER Number: 5823439 from www.thejtstore.com but haven't received yet. I have called multi time at their help line no. Phone +916262602919, 20, 21, 22, 23 and also mailed -info@thejtstore.com provide at the site but didn't receive any response. Even at call the call center guys are talking in very badly language and not providing any information related my order event yet they haven't any knowledge about order status. The delivery time of my product is 4 to 7 days as per them guys all time they are saying you will receive your product once next 10 to 15 days. This is prepaid order when i am asking for product then they are saying "Cancel kr dao, Jayda garmi chadi h, mil jayeg tab delivery hoga tab baar baar call mat kro, when ever i am asking for any senior contact no. they were denied like language " aree samjh nahi aata nahi h ya koi senior tera dimag kharab h bol jab delivered hoga tab hoga" . I relay screw about my order and money. Please help here.
My order details are mention below :-

Your My-E-Store Shopping Receipt Date :06/02/2019 ORDER Number: 5823439

Thank you for Shopping With My-E-Store
Your ORDER Has Been Received And Is Now Being Processed.

Your CASHBACK Will Be Activated Within 48 Hours

Details Of Amount You Paid Against Your ORDER:

[Order #5823439] (06/02/2019)
Product Quantity Price
Blue Star 1 Ton Portable AC - White 1 ₹28, 500.00
Subtotal: ₹28, 500.00
Shipping: ₹21.00 via Order Processing Charges
Payment method: Zaakpay Payments
Total: ₹28, 521.00
Billing address
Ofb Tech Pvt Ltd
Mahender Sharma
Mg Road
101 1st floor vipul agora mall
Gurgaon 122002
Haryana
[protected]
[protected]@gmail.com
Shipping address
Ofb Tech Pvt Ltd
Mahender Sharma
Mg Road
101 1st floor vipul agora mall
Gurgaon 122002
Haryana
Download theJTapp to Track Your Order ; Create Support Ticket Or Contact US or Claim Refund

Important Link You Should Check

CONTACT INFORMATION
PRIVACY POLICY
REFUND-AND-CANCELLATION-POLICY
WHAT IS The JT Store
WHAT IS JT Coupons / Deals / Smart Deals / Deal Of the Day /JT Cash and How to use them
Powered by - The JT-Store
..

Please have a look and help here.

Thanks and regards,
mahender Sharma.
[protected]

This is a fake site. I request everybody to not buy anything from this site. I ordered two items from this site and paid the amount. Even after five days of placing order there was no further processing from their end when I tried to track my order in their site, which is not user friendly no order was seen placed under my account. When I enquired about the same through email they had always given a copy paste reply showing order id and order details and a link to track which is not working. Also suggested to download their app which is not available in play store or anywhere else.
Fed up of the boring replies I decided to cancel my order and informed them through email since no cancellation facility is available in their site. They replied that my cancellation request was processed and I would receive the refund within 7 to 10 days after 7 days I contacted them again they have given the same reply, which reminds me of the movie '' Damini '' tariq pe tariq. Till now I haven't received my money. Now they are not giving any reply to my emails.
So I request everybody to beware of this site or any such sites giving huge discounts. My order id is 7817078

on 21/09/2018 I bought a sound system online from The JTstore. The order is as follows:

Order #[protected]/21/2018). Tracking ID #: 69790

I paid Rs- 252/- for the same. But later I cancelled the order for personal reason and demanded the refund of same amount on 27/09/2018. on 09/10/2018 they let me know that my refund request had been accepted and within 7-10 days i would get my refund back.

But till date I have not received a dime for that. In the middle on 14/02/219 they asked for my bank details so that they could transfer the refund. As per their requirement I provided the same. But still the money has not reflected on my account. If I email them they just ignoring it/ no response from them.

I ordered the above mentioned product yesterday.
I donot find anywhere in the site to track my order. Can I know the status of my order, please?
the order number is-7817918.

and I had already sent to messages to your address through mail but haven't received ant reply from your team till now.

please give me a clear idea regarding my product delivirey.

I purchased midea AC 1.5 ton on 6 April 2019 but not delivered the AC...and already paid the full AMT 25020 rs ...plzzz give me details when delivered the AC ...my order no is
#7804092
Alredy download the JT store track application I try track my product but didn't get any information of my product..
I humble request to JT store plzzz help me and plzz delivered my product
My email address [protected]@gmail.com
My contact no
[protected]/[protected]

JT store is nothing but a FRAUD.
I ordered a product few weeks ago, they debited my card but give me no info about my order. I called them many times, but won't pick my call at all. At last a lady picked my call and she said I will get info about my order in 48 hours. But I haven't got any text or email till now. I emailed them that I want my MONEY back but they haven't reply.

Guys plz watch out for this SCAM.