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The Strat Hotel Customer Service Phone, Email, Contacts

The Strat Hotel
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www.stratospherehotel.com

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1.1 41 Complaints
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The Strat Hotel Complaints 41

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10:27 am EDT

The Strat Hotel hotel room

We made reservations, purchased protection plans. We reserved for a king size, when we got there there we were given a 2 queen bed room, we were so tired we said ok . The view out the window was...rooftop, spotlights, and vents that made such a metal rattling sound that we couldn't sleep. I thought I paid for the king. What's the deal? Very unhappy with service. The Statusphere told us if we wanted a king room it would be an extra charge.

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jacksean2003
thousand oaks, US
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Mar 19, 2024 3:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

on March 1st the Strat hotel comped me $75 for food. I was told it would show on my credit card but not be billed. I ate at PT'S wings and sports and the bill came to $78.03. As of March 13th it is still on my bill. I left a message regarding this matter and am awaiting a response, thank you

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Sally Martin
Las Vegas, US
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Jul 01, 2023 5:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told that I would get my room deposit back within 2 days of leaving the hotel last Sunday the 18 th of June .

I’ve sent a number of emails and not been refunded 247 dollars

Room 22

Level 10 select

Stay 10 th June to the 18 th June

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Overview of The Strat Hotel complaint handling

The Strat Hotel reviews first appeared on Complaints Board on Apr 17, 2018. The latest review Hotel rooms and reservations was posted on Feb 3, 2024. The latest complaint 8th floor pool was resolved on Aug 21, 2019. The Strat Hotel has an average consumer rating of 1 stars from 41 reviews. The Strat Hotel has resolved 1 complaints.
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  1. The Strat Hotel Contacts

  2. The Strat Hotel phone numbers
    +1 (702) 380-7777
    +1 (702) 380-7777
    Click up if you have successfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number 0 0 users reported that they have successfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number Click down if you have unsuccessfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number 0 0 users reported that they have UNsuccessfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number
  3. The Strat Hotel emails
  4. The Strat Hotel address
    2000 Las Vegas Blvd. S, Las Vegas, Nevada, 89104, United States
  5. The Strat Hotel social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all The Strat Hotel contacts

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