Menu
For Business Write a review File a complaint
The Strat Hotel Customer Service Phone, Email, Contacts

The Strat Hotel
Reviews and Complaints

www.stratospherehotel.com

Learn how the rating is calculated

1.1 41 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Strat Hotel Complaints 41

ComplaintsBoard
T
10:27 am EDT

The Strat Hotel hotel room

We made reservations, purchased protection plans. We reserved for a king size, when we got there there we were given a 2 queen bed room, we were so tired we said ok . The view out the window was...rooftop, spotlights, and vents that made such a metal rattling sound that we couldn't sleep. I thought I paid for the king. What's the deal? Very unhappy with service. The Statusphere told us if we wanted a king room it would be an extra charge.

Read full review of The Strat Hotel and 2 comments
Hide full review
2 comments
Add a comment
J
J
jacksean2003
thousand oaks, US
Mar 19, 2024 3:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

on March 1st the Strat hotel comped me $75 for food. I was told it would show on my credit card but not be billed. I ate at PT'S wings and sports and the bill came to $78.03. As of March 13th it is still on my bill. I left a message regarding this matter and am awaiting a response, thank you

S
S
Sally Martin
Las Vegas, US
Jul 01, 2023 5:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told that I would get my room deposit back within 2 days of leaving the hotel last Sunday the 18 th of June .

I’ve sent a number of emails and not been refunded 247 dollars

Room 22

Level 10 select

Stay 10 th June to the 18 th June

The Strat Hotel Reviews 0

Looks like The Strat Hotel has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent The Strat Hotel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of The Strat Hotel complaint handling

The Strat Hotel reviews first appeared on Complaints Board on Apr 17, 2018. The latest review Hotel rooms and reservations was posted on Feb 3, 2024. The latest complaint 8th floor pool was resolved on Aug 21, 2019. The Strat Hotel has an average consumer rating of 1 stars from 41 reviews. The Strat Hotel has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.9
22 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Strat Hotel Contacts

  2. The Strat Hotel phone numbers
    +1 (702) 380-7777
    +1 (702) 380-7777
    Click up if you have successfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number 0 0 users reported that they have successfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number Click down if you have unsuccessfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number 0 0 users reported that they have UNsuccessfully reached The Strat Hotel by calling +1 (702) 380-7777 phone number
  3. The Strat Hotel emails
  4. The Strat Hotel address
    2000 Las Vegas Blvd. S, Las Vegas, Nevada, 89104, United States
  5. The Strat Hotel social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Most discussed The Strat Hotel complaints

hotel room
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.