I booked trifty car hire to go to family wedding online I visted trifty branch I was giving a blue bmw all seemed ok I drove away and after 10 miles a low air pressure loght came I visited the service and put air in to the tyres and continued with my journey after 30 or 40 miles driving on the m1 north the light came again I s stopped and put in air in and same agian after 10 mile but the time the tyre whent flat I was on the moterway then when I inspected the tyre I noticed that the air pressure valve was hanging out so I have taken pictures of the wheel defect that caused all the problems I call bmw assistance and they changed the wheel and said to me to take ot to sytner in sheffield and I did so I also paid extra access I explained this to the trifty office but was told my refund will put into the bank the after 5 days no money got refunded but extra money got taken from my account 2 more time I have been unfairly treated by this company last I spoke to the staff at trifty she said they was going give a full refund.
Desired outcome: Please refund all money taken from my account for the car hire and deposit and all other money that has been taken out of my account